Come join our awesome team at Motel 6 Grande Prairie!!
Housekeeping Attendant
As a Housekeeping Attendant you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages
Flexible schedule
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:

This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Applicants MUST have open availability, for both weekdays and/or weekends
Applicants must have own transportation, as public transit is not available
Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

We are looking for a Housekeeping Attendant to join 
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 90 days of continued full-time employment
Pomeroy Stay Travel Program
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:

This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

We are looking for a daytime public area Janitor to join our team at the Best Western Plus Kelowna! 
As a Janitorial Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to all public guest areas; the Guests’ first impression around cleanliness is a powerful and lasting one.
Pomeroy Perks:

Competitive wages starting at $18 per hour, summer bonus incentives, health and wellness benefit plan
Personal days: 5 per year after 90 days of continuous employment
Worldwide Best Western Travel program
Pomeroy Travel Program
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Some Duties of a Janitorial Attendant include:

Welcoming each and every guest as they walk by making eye contact and acknowledging them.
Adheres to all standard operating procedures and understands all hotel processes and policies, but don’t forget you will occasionally have to find creative solutions in the pursuit of service excellence.
Preparing for your shift starts with a well-stocked cart; complete with approved cleaning supplies, and guest supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Resilient and looks inward for solutions when under stress; displaying a positive can-do attitude at all times.
Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals; working with front desk and housekeeping as a team to communicate and strategically clean hotel public areas by priority to suit guest arrival, departures and VIP check-ins
Skills/Education/Experience:

Previous experience in janitorial, housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:

Long periods of standing and bending
Continuous physical movement during work hours
Lifting up to, but not limited to, 30 lbs.
Periods of working alone

Food & Beverage Server
As a server you are empowered to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service while remaining focused on upholding the highest standard operating procedures and achieving agreed performance metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks:

Competitive wages 
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Main Duties:

Complete all opening/closing duties, restaurant side duties and other checklists, never leaving it for the next shift to complete
Sell the food and beverage specials, menu features and up-sell whenever possible
Develop excellent product knowledge
Utilize your advanced communication skills to provide superior guest service
Accuracy and attention to detail are required in effectively taking orders and entering information into the POS system
Ensure anything promised is delivered with expediency and accuracy
Skills/Requirements:

Previous experience as a server or in a food & beverage position is an asset
Ability to remain calm under pressure while working in a fast-paced environment
Computer savvy
Excellent communication skills, ability to multi-task and organize, and produce accurate work
Excellent listening and comprehension skills required
Long periods of standing
Shift work is required; rotating based on the hours of operation from morning to afternoon to evening shifts any day of the week or weekend
Periods of working under pressure to serve guests quickly and efficiently
Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
Ability to remain calm and respectful while interacting with culinary staff and peers
Working Conditions:

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging:

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

We are looking for an experienced Housekeeping manager to lead our Housekeeping team at the Pomeroy Hotel. 
This role features a top of market compensation, health and wellness benefits and opportunity for development and advancement. 
Job Summary: As a Housekeeping Manager you are authorized to exceed guest expectations by leading your people to create “picture perfect” guest experiences throughout the hotel each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some of the Housekeeping Manager's duties are:

Personally guiding each new hire through orientation and delivering the technical training required to be successful; supporting the training process with daily feedback, one-on-one coaching and performance reviews.
Prevent minor maintenance issues from becoming major issues by reporting deficiencies and preparing maintenance work orders. Consistently following up on all work orders with maintenance to ensure rooms are fully operational.
Problem Solving is a daily occurrence in housekeeping; in your leadership position, you must have the experience, confidence and interpersonal skills to take quick action to resolve guest complaints. You will be required to assist the mentoring of your team by growing their skills and empowering them to deliver solutions on their own.
Meeting with your team daily, weekly and monthly; keeping your people informed of property and corporate communication, progress against goals, changes to procedures and best practices.
Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself.
Skills/Experience/Education:

Minimum of 1000 hours or 6 months of hands experience in a Housekeeping Supervisor or Assistant Housekeeping Manager position
Excellent listening, communication and multi-tasking skills required
Possess a strong leadership attitude
Proficient in English
Attention to detail and pride in a quality job done well
Working Conditions: The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:

Require long periods of standing and bending
Continuous physical movement during work hours
Lifting up to but not limited to 30lbs
Periods of working alone
About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities. Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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We are looking for a Front Desk Manager to lead our team at the Pomeroy Hotel. 
This role features an excellent compensation package, health and wellness benefits and opportunityies for advancement. 
As a Front Desk Manager, you are authorized to exceed guest expectations and maximize room revenue through your Front Desk team each and every shift. You will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.
Some of the Front Desk Manager's duties include:

Personally guide each new hire through orientation and deliver the technical training required to be successful; support the training process with daily feedback, one-on-one coaching and performance reviews.
Schedule the Front Desk team so that monthly labour costs fall within budgeted guidelines, so that peak demand periods are fully staffed and so that each member of the team can balance work with their obligations in life.
Converting every telephone and front desk enquiry into a reservation is the team’s aspirational goal; requiring you to have advanced communication skills and the ability to coach your team members in their sales technique.
Respond to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
Contribute as an engaged team member by participating in department meetings, community gatherings, people events, social committees and surveys throughout the year.
Skills/Experience/Education:

1 year of Front Desk experience
Related post-secondary education is an asset
Strong Leadership Attitude
Ability to multi-task and hit multiple hard deadlines.
Working Conditions:
The Front Desk is the pulse of the hotel, the front line of all guest services, the most plugged in place in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. The Front Desk Manager may experience:

Long periods of standing and interacting
Ability to work days and evenings
Ability to successfully work alone and unsupervised
Exposure to a brief period of cold air due to the location of the front desk.
About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities. Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.
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Job Description
As the Maintenance Attendant you are authorized to the exceed guest expectation by creating “picture perfect” guest experiences throughout the hotel each and every shift. You will achieve excellence by facilitating the day-to-day maintenance of the property including minor repairs and improvements, preventative maintenance, championing life & safety standards, collaborating with Corporate Office on major repairs and improvements and supporting other operational departments. Your efforts will align to deliver the best quality products, improve both guest and employee satisfaction and deliver against key financial goals and performance metrics for your department.
A Maintenance Attendant will perform some or all of the following duties:

Inspecting the condition of the property is an important part of the job; maintain and promptly repair what you can. Document and report immediately all deficiencies you can’t fix. 

Meeting with your team daily, weekly and monthly; keeping your people informed of property and corporate goals. Achieving a target of 50% conversion ratio on all incoming inquiries

Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself.
Owning the guest experience by maintaining the physical building, grounds, guest rooms, and amenities to their fullest potential.
Ability to solve practical problems and deal with a variety variables in situations where only limited resources/solutions exists. Must be able to respond to emergencies when not on site.
 
Skills/Experience/Education:

Requires basic understanding of HVAC, electrical, plumbing and carpentry concepts
Previous certification or hotel maintenance an asset
Excellent listening, communication and multi-tasking skills required
Ability to compute and manipulate mathematical calculations
Proficient in English
Attention to detail and pride in a quality
 
Working Conditions:
The Hotel operates 24 hours a day, 7 days a week, and 365 days a year. In addition to the routine maintenance and repairs of the physical hotel, the Maintenance Engineer is also expected to be on call for Emergency situations and must be able to respond to emergencies when not on site. Maintenance Attendants may experience:

Require long periods of standing and bending

Continuous physical movement during work hours

Lifting, pushing or pulling up to but not limited to 75lbs
Periods of working alone

We are looking for a Front Office Manager 
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role 
We are looking for a strong leader with sound knowledge of hotel operations.  The successful incumbent would have a strong internal drive to succeed, ensuring ongoing measures are taken to deliver and maintain high levels of both guest and employee satisfaction.  Reporting to the Director of Rooms, your role is vital in determining what impression the guest has of our Lodge. You will ensure the highest level of guest service by exceeding guest expectations to build loyalty, ensuring that brand operating standards are consistently maintained, coaching and mentoring the front office team by creating an environment of learning and job fulfillment in a positive working environment, in support of our Employee Engagement goals.  You will oversee the daily operations of managing arrivals, departures, group and tour needs, while balancing room inventory, and leading the achievement of the department’s revenue goals through training, motivation, promotion, and incentives.  Committing to guest satisfaction through consistent follow up on all guest satisfaction issues and delivering outstanding service recovery is paramount to your success in the role. 
To be successfully considered for this role, you will have a degree or diploma in Hotel/Hospitality Management or a related discipline, front office leadership experience in a similar setting. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Amazing Work Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Apply now or visit us to learn more information at www.livetheadventure.ab.ca

Job Description
As a Housekeeping Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Housekeeping Attendant include:

Own the guest experience by cleaning and presenting the room to its fullest potential.
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart; complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas. Guest articles should never be removed from occupied rooms.
Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself
Skills/Education/Experience:

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:

Long periods of standing and bending
Continuous physical movement during work hours
Lifting up to, but not limited to, 30 lbs.
Periods of working alone

We are looking for a Housekeeping Supervisor 
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role
As a Housekeeping Supervisor, you will be a part of the team that takes the guest experience within our guest rooms to a new level. Reporting to the Executive Housekeeper, the main responsibilities within this role are to provide leadership, motivation, direction and support to all Housekeeping employees.  Being aware and focused on the goals of the department through the quality of room cleanliness, hallway presentation, productivity, and guest service interactions at all times is key to the success of the incumbent within the role.  You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas. 
In order to be considered for this role, you will need to demonstrate supervisory and coaching abilities with one year minimum in a housekeeping role.  A degree or diploma in Hotel Management is an asset.  
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Amazing Perks:

Housing available for free from May 15 - Sept 15
Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day

One meal per day in our employee cafeteria (taxable benefit)
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Food and Beverage discounts at ALL 6 of our dining outlets
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Personal days: 5 per year after 90 days of continued full-time employment
Growth and development opportunities, both personal and professional
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Apply now or visit us to learn more information at www.livetheadventure.ab.ca

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Job Description
As a Breakfast Attendant you are authorized to exceed guest expectations by creating a welcoming and personalized breakfast experience for every guest. You will achieve excellence by preparing for and setting up breakfast each day ensuring that it is focused on upholding the highest standards in food service, while delivering authentic and genuine guest service.
Some of a Breakfast Attendant's duties are:

Welcoming each and every guest as they enter the breakfast room by making eye contact and verbally acknowledging them.
Preparing for your shift starts with a well-stocked pantry with dry and fresh items; complete with Brand approved menu requirements. Leaving yourself enough time to set up all stations on the breakfast bar, brew coffee and prepare hot items for the start of breakfast hours.
Maintaining clean food prep, service areas and ensure all equipment is in good working order. Report any deficiencies immediately to your supervisor.
Responds to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals.
Working Conditions
Breakfast Attendants have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. They spend most of their time on their feet, and are frequently required to respond quickly in fast paced and noisy environments.

Long periods of standing and interacting with the guest
Early morning shifts that are required any day of the week or weekend
Periods of working alone
Physical Temperature change from back of the house to front of the house
Continuous physical movement during work hours
Skills/Education/Experience

Previous experience in a hotel position is an asset
Desire to work as a team player and establish a connection with guests
Proficient in English
Attention to detail and pride in a quality job done well
Excellent listening and comprehension skills required
Food Safe

We are looking for a Guest Service Agent
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Rate of Pay:  Starting at $18/hour
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Amazing Perks:

Housing available for free from May 15 - Sept 15
Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day

One meal per day in our employee cafeteria (taxable benefit)
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Food and Beverage discounts at ALL 6 of our dining outlets
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Personal days: 5 per year after 90 days of continued full-time employment
Growth and development opportunities, both personal and professional
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role
 As a Guest Service Agent (GSA) with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department.In this highly visible role, the GSA is responsible for the first and last impression, the check in and check out process, communication of information and delivering authentic hospitality to each and every guest. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery. 
In order to be considered for this role, you have experience with Microsoft Excel and Outlook, and are able to work well under pressure in a fast-paced environment.  Previous hotel front office experience or education completed within hospitality sector required.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
 

We are looking for a Sales & Catering Manager to join our team at the Pomeroy Hotel & Chances Fort St John. 
This business leader role features excellent compensation, benefits and work perks. 
Job Summary: As the Catering Sales and Operations Manager you will be the key contact for any clients wanting to book catering functions 30 days out and all rooms and catering details for conferences.  You will be responsible for responding to any inquiries within 2 hours of receipt or request and taking the booking through to its completion including all catering details, setting up room blocks, establishing a form of payment and a timely and through follow up with the client upon completion of the event to sure loyalty and check for future business with Pomeroy Lodging.
Some of the Catering Sales and Operations Manager's duties are:

Creating long-term relationships with customers to ensure repeat business
Processing all details of the event from beginning to end, processing all the information pertaining to the booking and distributing to all appropriate departments.
Achieving a target of 50% conversion ratio on all incoming inquiries.
Conduit and Liaison working on behalf of the customer to ensure all needs are met by communicating to the operations team the details of the event and room block, also working with accounting to ensure all appropriate billing and credit details are accommodated.
Acts and behaves in a manner that is aligned with the Organization’s Core Values and as team member realizes they are held to a high standard by all stakeholders. Takes on other job-related tasks as assigned.
Skills/Experience/Education:

Post-Secondary education in a Hospitality/Tourism related field is an asset 
Minimum 3 years experience in hotel catering/sales, additional experience in the hospitality industry an asset.
Food and beverage experience and proven ability to plan and execute events effectively with a strong sense of detail.
Knowledge of current hospitality industry trends.
Good sales skills with an overall attention to detail and organization.
Some experience on the convention/banquet floor is also an asset.
Detail-orientated and able to multi-task and handle multiple priorities effectively.
Strong presentation and communication skills.
Working Conditions:
This position will be based in a fast-paced office environment.  It will demand the ability to multi-task and keep organized with the main focus being on incoming calls.  Booking catering only functions which are more than 30 days out and all details rooms and catering for conventions or large groups.

Office hours will be Monday to Friday approx. 8 am to 5pm
Attend the start of any social functions or meetings to meet with the convenor and ensure a smooth
Achieve group rooms and catering revenue targets as determined by the annual budget
Attend all sheet and F&B meetings

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We are looking for a Sous Chef 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Amazing Perks:

Housing available for free from May 15 - Sept 15
Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day

One meal per day in our employee cafeteria (taxable benefit)
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Food and Beverage discounts at ALL 6 of our dining outlets
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Personal days: 5 per year after 90 days of continued full-time employment
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role
The primary responsibility of the Sous Chef is to offer expertise in the area of Culinary & Stewarding as it relates to all areas within the hotel.  This person will provide leadership and management to the culinary and stewarding team members within the property delivering on the service promise and continuity of the culinary team’s activities.  In addition, the Sous Chef will work in fostering and developing new partnerships and relationships with suppliers and the community in order to create efficiencies in relation to value and service. 
This position requires exceptionally strong collaboration among hotel leadership team members.  In addition to this, the Sous Chef must manage internal and external expectations by building strong relationships, communicating issues, conducting reviews and meetings, problem solving, and participating in and leading cross functional hotel assignments.
In order to be considered for this role, you will have 5 years of experience as a Sous Chef or strong Chef de Partie with Red Seal or equivalent certification.  Multi-portfolio experience is a plus.  The ideal candidate will be an innovative, detail oriented, and quality-conscious and an enthusiastic, energetic person who is capable of carrying out all charges in a diversified Resort environment.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca

We are looking for a Front Desk Supervisor to join our team at the Holiday Inn Express! 
Job Summary: As a Front Desk Supervisor you are authorized to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by supporting the Front Desk Agents on your shift in making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this support through new hire training, ongoing coaching, providing daily feedback and leading by example.
Some of the Front Desk Supervisor's duties are:

Presenting yourself and the Front Desk Agents on your shift as a great first impression by being in uniform with a name tag and professionally groomed.
Accuracy and attention to detail are two skills that support excellent service; your ability to make the guest’s stay hassle-free is tied directly to accuracy in making reservations, posting room charges, handling cash, settling room folios to credit cards, writing log entries, and making detailed lists for yourself.
Cross-Selling and using the Pass the Buck$ referral program to help your sister hotels in being successful.
Effectively respond and address concerns both with our guests and with our co-workers; this can require high levels of patience to defuse anger and collect accurate information to resolve conflict.
Demonstrates and fosters good co-operation and regular exchange of information with all departments, the FDM, Housekeeping team, Maintenance and the Hotel General Manager.
Skills/Experience/Education:

Minimum 1000 hours or 6 months of hands-on experience in a Front Desk position.
Post-Secondary education in a related field is always recommended
Excellent listening, comprehension and communication skills required
Possess a strong leadership attitude
Computer savvy
Ability to multi-task, produce accurate work against hard deadlines
Working Conditions: The Front Desk is the pulse of the hotel, the front line of all guest services, the most plugged-in place in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Front Desk Agents may experience:

Long periods of standing and interacting with the guest
Shifts that are required will be dayshift or afternoon/evening shifts any day of the week or weekend
Periods of working alone
Due to the location of our front desk at the entrance to our hotels, Front Desk Agents will be exposed to brief periods of cold to very cold air in the winter as front doors open and close

We are looking for a Housekeeping Attendant to join us at the Holiday Inn Express! 
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture-perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages
Flexible schedule
Paid on-the-job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:

This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

Opportunity:  Executive Chef, Fort St. John, Pomeroy Lodging, Banquets, Chances Casino Just Jacks Restaurant and Pub.
Location:  Fort St. John (FSJ) BC is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences for all. FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes. The property will go through a renovation within the coming twenty-four months.  The Executive Chef will be an integral role in the planning and design process. 
Job Summary: As the Executive Chef, you are responsible for creating and executing a memorable dining experience for all guests.  Successfully mastering this position requires a commitment to building, training, and coaching a successful team in the back of the house, behind the scenes, and exhibiting a presence of leadership and service in the front of the house.  You will achieve excellence by maximizing profitability and elevating guest satisfaction, by using your culinary expertise in unique product development, innovation, and menu creation; meeting or exceeding planned objectives for revenue, food cost, and guest scores and by leading your people in both the back and front of house to delivering consistent quality service, through the aim for continuous improvement.
Some of the Executive Chef's duties are:

Leader and mentor to a team of up to twenty individuals. Interview, select, train, supervise and counsel all employees in the department.  Strive for the retention, development, and internal promotion of team members.
Ownership of each business unit/profit centre; responsible for the development of the annual business plan; the development of budgets and forecasts, menu development in all three diverse foodservice venues, margin analysis of food and beverage/liquor. 
Responsible for the development of an annual business plan in conjunction with a combination of information systems ensuring the elements of finance and marketing are integrated with organizational processes to develop consensus and execute on collaborative plans.
Establishes controls to minimize food waste and theft
Cooks and directly supervises the cooking of items that require skillful preparation
Consults with Food and Beverage/Banquet Manager to ensure sales and operations plans are coordinated.
Evaluates products to ensure quality, price and customer expectations are consistently met.
Develops policies and procedures to enhance and measure quality; continually updates written policies and procedures to reflect changes to menus and the introduction of new equipment for all three venues.
Provides training and professional development opportunities for all kitchen staff.
Schedules and coordinates the work of chefs, cooks, and other kitchen employees to ensure food preparation is economical, technically correct and within budgeted labour costs.
Support safe work habits and a safe working environment.
Skills/Experience/Education:

Bachelor's degree (B. A.) from four-year College or University and 5 to 7 years related experience and training; or equivalent combination of education and experience (Red Seal)
Excellent listening, comprehension and communication skills required
Ability to read, analyze, and interpret general business documents and data.  Ability to write reports, business correspondence, and procedure manuals
Excellent listening, comprehension and communication skills required
Ability to train one-on-one and in group settings
Excellent eye for quality and detail
Ability to multi-task, produce accurate work against hard deadlines
Ability to calculate figures and amounts such as discounts, proportions, percentages
Be on the cutting edge of menu development to be the premier food service outlets in the area
The ability to interact with other departments to ensure efficient presentation within the hotel
Working Conditions: The Executive Chef interacts with guests and employees in all food service areas and must possess high energy and an ability to lead.  They are the primary contact for all guest services for the F&B department.  The Executive Chef may experience:

Time spent working in the kitchen in all functions
Long periods of standing and interacting with the employees
Long shifts may be required.  Shifts will alternate between dayshift or afternoon/evening shifts any day of the week or weekend as needed
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$18/hour
Must be available to work every weekend Saturday & Sunday as well as week days. May lead to full-time employment.

Housekeeping Attendant
As a Housekeeping Attendant you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages
Flexible schedule
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:

This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

Job Description
As a Housekeeping Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Housekeeping Attendant include:

Own the guest experience by cleaning and presenting the room to its fullest potential.
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart; complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas. Guest articles should never be removed from occupied rooms.
Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself
Skills/Education/Experience:

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:

Long periods of standing and bending
Continuous physical movement during work hours
Lifting up to, but not limited to, 30 lbs.
Periods of working alone

We are looking for a Room Attendant
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE.
Rate of Pay:  Starting at $18/hour
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Amazing Perks:

Housing available for free from May 15 - Sept 15
Onsite renovated staff accommodations available year round, which include a residence convenience store and employee gym, starting at $8.25/day

One meal per day in our employee cafeteria (taxable benefit)
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Food and Beverage discounts at ALL 6 of our dining outlets
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Personal days: 5 per year after 90 days of continued full-time employment
Growth and development opportunities, both personal and professional
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role
Working in our Housekeeping Division, you will enjoy being part of a team that creates an atmosphere of exceeding guest expectations by creating “picture perfect” guest experiences throughout the resort. From the lobby right through to the guest room itself, the guests’ first impression around cleanliness is a powerful and lasting one. You are responsible to clean all assigned guestrooms, while surpassing quality standards.  You will be required to identify and communicate all maintenance deficiencies, respond to guest requests promptly and courteously, follow lost and found procedures, and respect the guest privacy, security and personal belongings.
In order to be considered for this role, you will have the ability to lift 10 lbs repeatedly throughout the day, and are able to bend, stand, and reach for extended periods of time, along with push a cart totalling 50 lbs several times throughout your shift.  You have a high standard for details, and you enjoy being physically active and busy.
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
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