Sales Coordinator

Resort Sales Coordinator

The Sales Coordinator will look after the Alyeska Resort and soon to open Alyeska Nordic Spa.  Key responsibilities include the coordination of small meetings, tours, and events for the Resort, along with being the logistical point of contact for all tour, travel, tram, and Nordic Spa bookings.

This role is based at the Alyeska Resort in Girdwood, Alaska, and offers an excellent compensation and benefits package. 

Main Duties:

• Initiate billing procedures, ensuring client credibility and that all deposits are received with adequate information and within an acceptable time frame. Responsible for reconciling final bills and invoices
• Enter rooming lists and coordinate smaller meetings and events as assigned
• Manages group room blocks and tour room blocks
• Coordinate services for groups and organizations of other events on hotel grounds by creating group resumes and Banquet Event Order’s (BEO)
• Process contracts, manage group deposits in Opera, disseminate all information to front desk/reservations and accounting
• Communicate with front desk and reservations regarding group rooming lists, special requests, VIPs, amenities, group arrivals/departures and key packets
• Attend and participate in all BEO meetings, Resume meetings and pickup meetings
• Participates in sales blitzes, attends industry events and trade shows to maximize hotel sales and revenues
• Handles special projects assigned by the Director of Sales.

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Alyeska Resort is Alaska's premier year-round destination featuring the 300-room Hotel Alyeska. Located just 40 miles from Anchorage and Ted Stevens Anchorage International Airport, Alyeska Resort is your base camp for an endless number of summer and winter adventures. 

Alyeska Resort offers many exciting career opportunities, beautiful surroundings and exciting employee benefits including: 

• Vision, Dental, and Medical Insurance for regular full-time employees
• Paid holiday and paid time off (Vacation and Personal)
• Commuter's Allowance
• Free Season Pass for employees and qualified dependents
• Roth 401(k) and 401(k) Retirement Savings Plan
• Discounts for rooms at The Hotel Alyeska and affiliate hotels
• Discounts in Resort restaurants, shops, and fitness center/pool 

Skills/Requirements:

• Bachelor's degree in sales, marketing, or hospitality; or equivalent combination of education and experience. 
• 1-3 years of hotel sales and resort operations experience strongly preferred
• Experience with Opera Sales and Catering and PMS systems preferred
• Microsoft Office computer literacy required
• Excellent verbal and written communication and presentation skills
• Strong organizational skills and ability to prioritize
• Excellent time-management skills and ability to delegate and handle multiple priorities
• Self-Motivated and results oriented
• Team player to assist with obtaining new business
• Work flexible hours, including weekends and holidays
• Must have valid US Driver’s License

Physical demands and work environment:  The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical demands:  While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear.  The employee frequently is required to walk and reach with hands and arms.  The employee is occasionally required to stand; climb or balance; and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 50 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.

Work Environment:  While performing the duties of this job, the employee is occasionally exposed to outside weather conditions.  The noise level in the work environment is usually moderate.

Alyeska Resort is an Equal Opportunity Employer and a Drug-Free Workplace. All resort employees must possess current documentation showing they are eligible for employment in the United States. Alyeska Resort accepts applications for currently available positions only, and does not accept applications for “general employment.” Preference may be given to local candidates, as relocation may not be available.