We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Strong communication and interpersonal skills.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Breakfast Attendant to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!
Job Description
As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests.  Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
Welcomes guests entering the breakfast room in a prompt and courteous manner.
Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.
Experience/Passions/Education


Previous experience in a hotel position is an asset.
Food Safe Certificate.
Excellent Customer Service.
Strong communication and interpersonal skills.
Working Conditions

This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Executive Chef
This job is located in Kananaskis, AB. Subsidized staff housing is available. 
Rate of Pay:  Salary
The Opportunity
Set in one of Canada’s most breathtaking mountain destinations, Pomeroy Kananaskis Mountain Lodge is a premier four-diamond resort delivering elevated culinary experiences across multiple restaurants, luxury guest offerings, and a dynamic banquet and conference operation.
We are seeking an experienced and passionate Executive Chef to join our culinary leadership team. Reporting directly to the Resort Manager, this role plays a critical leadership function across a complex, high-volume resort operation.
You will be responsible for creating and executing a memorable dining experience for all guests of the resort while ensuring strong financial performance, consistent execution, and high-performing teams.
The Role
As Executive Chef, you are responsible for leading the culinary and stewarding teams, including a culinary team of 70+ team members, across six food and beverage outlets, large-scale banquet and conference facilities, employee dining, and seasonal resort programming, while ensuring effective collaboration across all kitchen and support operations.
Success in this leadership role requires:

A strong commitment to building, training, mentoring, and coaching a high-performing culinary team, while maintaining a visible, hands-on leadership presence in all kitchen operations
Elevating the guest experience through consistent execution, creativity, and attention to detail
Driving profitability through disciplined management of food cost, labor cost, and operational efficiency
Strong culinary expertise in menu creation, seasonal programming, and recipe standardization
The ability to consistently meet or exceed revenue targets, food cost objectives, and guest satisfaction scores
Coordinating, supervising, and assisting in the preparation, cooking, and execution of all meal periods across all outlets based on business levels and demand
Understanding all kitchen roles in order to effectively support and perform duties in their absence when required
Working knowledge of culinary systems including ordering, inventory management, scheduling, and payroll systems
Strong organizational and communication skills to ensure seamless multi-outlet execution
Champion a positive and inclusive culinary culture by fostering employee engagement, accountability, recognition, professional development, and succession planning, while creating an environment where team members feel valued, supported, and empowered to grow their careers.
Lead by example in building a high-performance culture that prioritizes teamwork, communication, continuous improvement, and exceptional service standards across all culinary operations.
Accountability for the overall success of culinary operations, as measured by key business indicators, financial performance, guest satisfaction, and operational standards.
A hands-on leadership approach, including personally participating in culinary operations when required and demonstrating strong culinary standards through active involvement in the kitchens.
The ability to thrive in a fast-paced, high-volume resort environment while effectively managing multiple priorities and operational functions.
A self-starter mindset with a continuous focus on identifying opportunities to improve the business, culinary operations, guest experience, and financial performance.
About the Operation
The Executive Chef will provide leadership across:

Six unique food & beverage outlets (casual, upscale, lounge, and grab-and-go concepts)
High-volume banquet and conference facilities (26,5000 sq. ft.)
Weddings, galas, and social event catering
Luxury Black Diamond Club culinary offerings
Employee dining operations
In-room dining and resort-wide service support
Seasonal outdoor culinary activations and pop-up experiences
Stewarding and kitchen support operations
Night cleaning and overnight kitchen support operations
This dynamic resort operates year-round, serving leisure guests, corporate groups, conferences, weddings, and destination events.
Key Responsibilities

Lead daily culinary & stewarding operations across all outlets, banquet functions, and resort food service programs
Ensure consistent execution of recipes, presentation, portioning, and quality standards across all kitchens
Maintain a visible, hands-on leadership presence across all culinary operations
Support menu development, seasonal programming, and culinary innovation
Recruit, train, mentor, and develop culinary team members at all levels
Build a culture of accountability, teamwork, respect, and continuous improvement
Oversee execution of weddings, conferences, galas, and large-scale banquet events
Partner with Sales and Conference Services to ensure seamless event delivery and guest satisfaction
Manage labor efficiency, scheduling, productivity, and operational flow across outlets
Support food cost control, inventory management, purchasing standards, and waste reduction initiatives
Participate in budgeting, forecasting, and monthly financial performance reviews
Ensure compliance with HACCP, sanitation, safety standards, and Marriott brand requirements
Conduct regular kitchen inspections and implement corrective actions where required
Collaborate with front-of-house, stewarding, and leadership teams to enhance overall guest experience
Ensure proper training and understanding of all kitchen roles to support operational coverage when needed
Utilize and support culinary systems including ordering, scheduling, payroll, and inventory tools
Support sourcing initiatives, including relationships with local farms and producers where applicable
Oversee and manage receiving operations and controls, ensuring all food deliveries are accurately received, inspected for quality and quantity, properly documented, stored promptly, and aligned with approved purchasing standards and food cost controls.
Key Requirements

Minimum 10+ years progressive culinary leadership experience in hotels, resorts, or high-volume operations
Previous experience as Executive Chef
Strong multi-outlet and banquet production experience
Proven leadership of large culinary teams
Strong financial acumen (food cost, labor cost, inventory control)
Excellent communication, organizational, and leadership skills
Experience with culinary systems (ordering, scheduling, payroll, inventory tools)
Demonstrates ability to thrive in a fast-paced, high-volume environment while effectively managing multiple priorities and operational functions.
Demonstrates ability to lead, motivate, and develop large culinary teams while fostering a positive and collaborative team culture.
Red Seal Certification / Culinary Degree or Diploma (preferred)
Preferred

Experience managing $10M+ annual food revenue operations
Knowledge of Alberta/local sourcing and seasonal cuisine
Experience in remote or resort environments
Physical Demands:

Requires prolonged standing and walking throughout the shift in kitchen and storage areas.
Frequent bending, reaching, twisting, and crouching to access low shelves, ovens, refrigeration units, and storage areas.
Repetitive hand, wrist, and arm movements (knife work, chopping, whisking, plating, sautéing).
Ability to lift, carry, push, and pull items up to 25–50 lbs (e.g., bulk food products, stock pots, kitchen equipment).
Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels. 
Amazing Perks

Marriott Explore program with discounted global hotel rates and F&B discounts
Discounts across all on-site dining outlets
One meal per day in our brand-new employee cafeteria (taxable benefit)
Commuter and cell phone allowance
5 personal days per year after 90 days of full-time employment
15 days’ vacation entitlement
Strong growth and development opportunities within Marriott & Pomeroy Lodging
Comprehensive health & wellness benefits (some restrictions may apply)
Experience the Lodge
Experience the Kananaskis Mountain Lodge here:
https://vimeo.com/261927699
 

Night Auditor
Rate of Pay:  $20.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699    
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As a Night Auditor with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role responsibilities are to ensure the proper balancing and control of hotel revenue, the accuracy of generated daily reports, processing systems backup, and responsible for guest and employee safety and security.  You will have knowledge of all Front Office responsibilities.  You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department and using strong and effective communication with all other hotel departments. 
Job Duties:

Ensures the proper balancing and control of Hotel revenue & the Daily Sales Journal.
Responsible for the accuracy of Night Audit generated daily reports.
Ensuring the highest levels of guest service while exceeding the expectations of our guests during the night shift.
Actively seek feedback from guests and employees, following up and taking action to improve GSAT.
Developing close and effective working relationships with all supporting departments - Food & Beverage Outlets and Accounting.
Ownership of balancing room inventory to maximize hotel profitability while ensuring guest satisfaction.
Complete all daily reports for management.
Employment Experience and Educational Requirements:

Minimum 1 year of experience in the hospitality industry.
Will act as a leader during the nighttime in the absence of Senior Leadership at the property.
Highest level of attention to detail as it relates to not only task-oriented functions but also to cleanliness of work and guest areas i.e. “Be the eye of the guest”
Knowledge of reading Night Audit reports and the knowhow of how to balance Daily Sales is required.
Computer literacy is imperative including applications in Opera, CloudPM, Windows, MS Word and MS Excel.
Experience in handling guest feedback tactfully via email, telephone, guest feedback portals and in person.
You must be self-directed and have previous cash handling experience.
A Degree/Diploma in Hospitality Administration from a recognized institute would be an asset.
Must be calm under pressure, assertive, honest, and discreet.
Excellent communication skill, both oral and written.
Must have a class 5 Driver's License or equivalent and be able to drive both standard and automatic. 
Physical Demands:

Required to alternate seamlessly between extended periods of seated audit work and standing guest engagement at the Front Desk.
Prolonged use of hotel operating systems to complete nightly financial reconciliation, revenue reporting, and system balancing with a high degree of accuracy and analytical focus.
Repetitive hand, wrist, and finger movements associated with detailed data entry, payment processing, and preparation of guest documentation and key materials.
Capacity to remain alert, poised, and service-focused throughout overnight hours while maintaining Four Diamond service standards.
Frequently reaching and extending arms to provide guests with key cards, invoices, and other documents.
Regular bending, light crouching, and twisting to access drawers, printers, office supplies, and guest amenities.
Occasional lifting, carrying, pushing, or pulling of light to moderate items (e.g., guest luggage, guest packages or office supplies.
Verbal communication requiring clear speaking and active listening for extended periods in a fast-paced, guest-facing environment both in person and over the phone.
Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:

Annual wage and performance review
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which includes an employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now!
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! 
Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests. Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Food and Beverage Discounts at Pomeroy owned restaurants based on location. 
Recognition Program.
Engaging Work Environment.
Work Life Balance.
Community & Event Access.
Access to Golf Membership locally based on location. 
Key Focuses

Provides friendly, attentive, and professional service to all guests and responds effectively to guest concerns and complaints.
Maintains a clean, organized, and welcoming front desk, lobby, and guest entrance to ensure strong first impressions.
Welcomes and registers guests, answers phones, issues room keys, and manages high call volumes and multiple guest requests in a fast-paced environment.
Coordinates arrivals, departures, in-house activity, and VIP amenities while communicating effectively with other departments.
Books, modifies, and cancels guest reservations by phone, in person, or online using hotel reservation and POS systems.
Processes check-ins and check-outs, balances transactions, and accurately handles payments including room charges, cash, debit, credit, and checks.
Maintains knowledge of room types, rate plans, promotions, and hotel and community amenities to support guest inquiries.
Completes administrative tasks and required checklists independently while maintaining attention to detail and accuracy.
Adheres to safety procedures and promptly reports hazards or incidents to the supervisor on duty.
Demonstrates professionalism, integrity, and teamwork in alignment with Pomeroy Lodging’s Core Values of Quality, Honesty, and Family.
Experience/Passions/Education

Post-Secondary education in hotel/hospitality management or events planning required
Minimum 1 year of experience in a Front Desk Position or similar guest service role in the hotel industry preferred
Opera PMS experience and knowledge of Lightspeed PMS is an asset
Technically Proficient
Hourly Pay Range
Starting at $18.00 to $22.00 per hour
Working Conditions
This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting up to 30 lbs. and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Simple. Inclusive. Natural. Social   

Reports to: Spa Front Desk Manager 
Located at the Kananaskis Nordic Spa, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves, and others. We are wellness redefined. 
View our Experience: https://vimeo.com/user83317660/workforkns  

Achieving Excellence Statement:
 
The Lead Spa Concierge is responsible for supporting and leading excellent guest service interactions among the Concierge team. In collaboration with the Spa Concierge Supervisor and Spa Front Desk Manager, the Lead provides day-to-day leadership and fosters a culture rooted in wellness and connection. By leading with confidence and empathy, you’ll inspire your team to create memorable, stress-free moments for our guests.  
Key Focuses  

Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed  
Strictly enforce the privacy and confidentiality of all guest information  
Direct and lead the day-to-day front of house operations, ensuring daily tasks are assigned and checklists are completed  
Act as a Spa Concierge and lead the team when required to (filling in for shifts, staying later, quality checking, etc.)  
Monitor and maintain the physical environment, always ensuring cleanliness and organization  
Demonstrate pride in work by creating positive energy, teamwork, excitement, and fun  
Meet the demands of a fast-paced environment through personal empowerment, using good judgment and the ability to multi-task  
Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to detail  
Manage any incidents that may occur on shift and if necessary, escalate to a manager or supervisor  
Acknowledge all guests, anticipate their needs, and respond promptly  
Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns  
Communicate with all departments within Kananaskis Nordic Spa to ensure effective and efficient management of operations  
Have complete understanding of and adhere to all company policies, procedures, and standards  
Champion excellent guest interactions and act as an example for all Concierge members  
Other duties as assigned 
Experience/Passions/Education 

Leadership experience within the hospitality or spa industry is an asset.
Prior experience in spa, hospitality, guest service, and/or retail sales is preferred.
Must be highly self-motivated and proactive in a dynamic environment. 
Demonstrates a genuine passion for guest service and a natural inclination toward health and wellness.  
Excellent communication skills, both verbal and written. 
Must present a polished, professional, and well-groomed appearance at all times. 
Working Conditions 
This position operates in a dynamic, fast-paced environment with frequent interaction with guests, team members, and other stakeholders. The role requires flexibility to work a variety of shifts, including early mornings, late evenings, weekends, and holidays, and may involve extended hours during periods of high business demand. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues, and leading a culture of service excellence. 

Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Concierge  
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Spa Concierge is critical to delivering on this promise. You will achieve excellence by making business decisions that are focused on upholding all 4 of our brand standards; while delivering against key financial goals. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Qualifications:

We never get a 2nd chance to make a great 1st impression; keeping the sense of arrival picture perfect from curb to front desk is the first step.      
When guests arrive at the Nordic Spa, they should feel a sense of community and acceptance; immediate eye contact and a genuine greeting is crucial.                     
Creating spa experiences that are as unique as each of our guests requires thorough knowledge of hydrotherapy, services, products and offerings.                     
Accuracy and attention to detail when making reservations or checking in are two skills that support a peaceful and relaxing spa experience.                                                   
Understands that turning lockers and maximizing average spend per locker occupied are two key metrics of daily success as a team.                                    
Maximizes revenues and guest satisfaction by monitoring and responding to guest enquiries, wait lists, emails, phone calls.                                    
Cleaning, restocking and tidying reception, retail and relaxation spaces throughout your shift supports making quality first impressions.                                                   
Assigned tasks are completed in a manner that does not usually require follow-up, both in terms of timeliness and quality.                     
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers.                                                   
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.                                    
Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal.                                                   
Contributes to a collaborative workplace, supporting the Spa value of community, common goals and acceptance.                                                                                                                                                                                                               
Work Perks

Competitive wages and gratuities
Resort-wide and travel discounts
5 Personal Days per year after 90 days of consecutive service
Benefits plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Education & Experience:

Previous Spa, Hospitality, Guest Service or Retail experience                       
Excellent verbal communication skills are essential
Previous Good with numbers, balancing daily sales, data collection        
Comfortable with technology and open to new learning
Passion for Guest Service and Health and Wellness                
Previous reservation software and POS experience preferred                                  
Working Conditions:
Due to 365-day-a-year operations, this position may be exposed to long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.

Stewarding Supervisor
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located a 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
We are recruiting for a Stewarding Supervisor (NOC 62020). This position is full-time 30-40 hours per week, permanent with an hourly rate of $20.00 - $22.00. This position is eligible for gratuities. Overtime may be necessary as required paid at time and half. This position may be eligible for incentives or bonuses.
The Role:
We are looking for an excellent team player with strong organizational skills to join our stewarding team.  Knowledge of hotel operations would be a great asset to the success of this individual.  You have a strong internal drive to succeed and can work independently to manage your stewarding team.  Our top candidate will have strong organizational skills along with the ability to manage multiple areas, delivering quick decisions while maintaining an efficient and safe workplace.
As the stewarding supervisor, you will use your leadership skills to ensure the success of each shift. You will be responsible for training new employees, focusing on the importance of stewarding’s supportive function to all of food & beverage, while ensuring safe and proper use of all chemicals.  You will lead by example and make sure all tasks of the stewarding department are complete. This includes start-up & shut down of all machines, tidiness of all kitchens, and ensuring all plating function set-ups are complete. As a leader in the department, you will also responsible for controlling labour costs.
Job duties:

Ensure policies of the Lodge are enforced, addressing them with stewarding management as necessary
Monitor all attendants during shift ensuring dishes get cleaned and organized properly
Ensure stewarding area is clean at all times especially tables, walls and machines
Ensure all areas within Stewarding’s scope of service is organized for efficiency daily and aid in the completion of the quarterly inventory of glassware, china & silverware
Ensure BEO function set-ups are done the morning or day before the function is to go out
Monitor staffing levels to ensure adequate amount of staff available for each function
Ensure china room and pail room is clean and tidy daily
Ensure completion of all stewarding duties
Aid in the completion of Stewarding Attendant Reviews, communicating the information to the stewarding management team for probationary reviews & annual reviews
Other duties as assigned
Employment Experience and Educational Requirements:

Excellent organizational skills
Excellent interpersonal skills
Self-motivated
Previous stewarding and night cleaning experience
Previous supervisory experience an asset
Amazing Perks

Annual wage and performance review
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

We are looking for an Events Manager to join our team!
If you excel at building strong client relationships, thrive on detailed coordination, and are driven to deliver seamless, memorable events with exceptional responsiveness, this role is for you!
Achieving Excellence
The Event Manager serves as the primary point of contact and trusted representative for all clients planning events at the hotel. This role is responsible for ensuring prompt communication, detailed event coordination, accurate contract execution, and flawless event delivery. All inquiries must be responded to the same business day to uphold the hotel's commitment to exceptional service and responsiveness. The Event Manager plays a pivotal role in creating memorable experiences and driving client satisfaction and repeat business.
Key Focuses

Creating long-term relationships with customers to ensure repeat business.
Processing all details of the event from beginning to end, processing all the information pertaining to the booking and distributed to all appropriate departments.
Develop, implement and evaluate policies and procedures for the operation of the department or establishment.
Achieving a target of 50% conversion ratio on all incoming inquiries.
Conduit and Liaison working on behalf of the customer to ensure all needs are met by communicating to the operations team the details of the event and room block, also working with accounting to ensure all appropriate billing and credit details are accommodated.
Provide market and client feedback to support pricing decisions.
Negotiate with suppliers for the provision of materials and supplies.
Acts and behaves in a manner that is aligned with the Organization’s Core Values and as team member realizes they are held to a high standard by all stakeholders. Takes on other job related tasks as assigned.
Handle all inquiries, site tours, proposals, and contracts for events including weddings, corporate functions, social gatherings, and meetings.
Lead internal pre-event briefings when needed to align hotel departments with client expectations.
Prepare and distribute accurate Banquet Event Orders (BEOs) and ensure all internal departments are informed and aligned.
Act as the face of the hotel for all event clients—providing a welcoming, professional, and detail-oriented experience.
Attend the start of any social functions or meetings to meet with the convenor and ensure a smooth event. 
Resolve client complaints.
Achieve group rooms and catering revenue targets as determined by the annual budget.
Support preparation of budgets and monitor revenues.
Attend and run all BEO meetings weekly or as needed and attend all required F&B meetings.
Attend local events for Chamber of Commerce, Tourism Association or other trade shows that allow the opportunity to promote the hotel and its services.
 Lives the Core Values

Understands that their people are their customers and does not fail to keep promises. Personal communication, interactions, and behaviour support all five of the organization's core values.
Deliverables are executed in a manner that requires little or no follow-up in terms of scope, timeliness and quality.
Experience/Passions/Education

Post-Secondary education in a Hospitality/Tourism related field
Minimum 3 years’ experience in hotel catering/sales, additional experience in the hospitality industry an asset.
Food and beverage experience and proven ability to plan and execute events effectively with a strong sense of detail.
Knowledge of current hospitality industry trends.
Good sales skills with overall attention to detail and organization.
Some experience on the convention/banquet floor is also an asset.
Detail orientated and able to multi-task and handle multiple priorities effectively.
Strong presentation and communication skills.
 Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Eligible for gratuities.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Annual Performance Feedback Meetings with merit-based increase.  
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Food and Beverage Discounts at Pomeroy owned restaurants based on location. 
Recognition Program.
Cell Phone Allowance.
Engaging Work Environment.
Work Life Balance.
Community & Event Access.
Access to Golf Membership locally based on location. 
 Salary Range
$63,000.00 to $72,000 per annum
Working Conditions
This position will be based in a fast-paced office environment.  It will demand the ability to multitask and keep organized with the main focus being on incoming calls.  Office hours will be Monday to Friday starting at 8am.  Occasional weekends as required to meet business needs. 
About Pomeroy Lodging 
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
 

Restaurant & Gaming Server - Night Shift
$18.25 per Hour
Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will be a part of a team that delivers unforgettable guest experiences - whether it's serving a delicious meal, mixing a refreshing drink, or ensuring players feel valued while enjoying their time on the gaming floor.
Qualifications:

A passion for delivering exceptional guest service in both food & beverage (restaurant, banquets) and gaming environments
The ability to multitask in a fast-paced, high-energy atmosphere
Strong communication and interpersonal skills to connect with guests and teammates
A professional, friendly, and approachable attitude - making every guest feel like a winner
Flexibility to work evenings, weekends, and holidays (those with open availability will be given priority)
Skills, Knowledge, & Abilities Required:

Previous experience in restaurant service, bartending, or hospitality preferred
Serving It Right certification (or ability to obtain)
Ability to obtain a Gaming License (GPEB)
Cash handling experience an asset
Team player mindset with a focus on creating a fun and safe environment
Duties and Responsibilities:

Greet and engage guests with warmth and professionalism
Take food and beverage orders, ensuring accuracy and timely service
Deliver menu items with a focus on quality and presentation
Assist guests with gaming floor service, maintaining compliance with all policies and regulations
Handle transactions and cash-outs accurately and efficiently
Maintain a clean, organized, and welcoming environment                                                                                                                                                                                                                                                                                                                                                                                              

Restaurant & Gaming Server - Day Shift (10:30 - 2:30)
$18.25 per Hour
Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will be a part of a team that delivers unforgettable guest experiences - whether it's serving a delicious meal, mixing a refreshing drink, or ensuring players feel valued while enjoying their time on the gaming floor.
Qualifications:

A passion for delivering exceptional guest service in both food & beverage (restaurant, banquets) and gaming environments
The ability to multitask in a fast-paced, high-energy atmosphere
Strong communication and interpersonal skills to connect with guests and teammates
A professional, friendly, and approachable attitude - making every guest feel like a winner
Flexibility to work evenings, weekends, and holidays (those with open availability will be given priority)
Skills, Knowledge, & Abilities Required:

Previous experience in restaurant service, bartending, or hospitality preferred
Serving It Right certification (or ability to obtain)
Ability to obtain a Gaming License (GPEB)
Cash handling experience an asset
Team player mindset with a focus on creating a fun and safe environment
Duties and Responsibilities:

Greet and engage guests with warmth and professionalism
Take food and beverage orders, ensuring accuracy and timely service
Deliver menu items with a focus on quality and presentation
Assist guests with gaming floor service, maintaining compliance with all policies and regulations
Handle transactions and cash-outs accurately and efficiently
Maintain a clean, organized, and welcoming environment                                                                                                                                                                                                                                                                                                                                                                                              

Line Cook - Night Shift
Full-Time & Part-Time Opportunities
$19.25 - $21.00 per hour
Our Full Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Critical Illness, Medical, (for example: Prescription Drugs, Chiropractic, Massage)
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Our Part Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests.  You will execute a culinary program that matches the brand experience, ensuring the quality delivered every time and making decisions focused on upholding the highest standards in guest service.
Duties and Responsibilities:

Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the practice of all food items for a la carte and buffet menus according to recipes and standards
Assists Executive Chef with menu ordering, inventory, and daily production planning
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment strictly to Health and Safety SOP. Is conscious and actively involved in maintaining a safe work environment for all team members
Follow kitchen policies, procedures and service standards and gives direction to the culinary team
Maintains complete knowledge of all menu items, daily features and promotions. Can manage quality standards from creation to table service
Skills, Knowledge, & Abilities Required:

One or more years of related cooking experience
Proficient English skills 
Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
Education & Experience:

Journeyman's papers or international equivalent is a strong asset
Valid FoodSafe certification or advanced (Level 2) Food Safety certification is preferred
Diploma Certification in a Culinary discipline, an asset                                                                                                                                                                                                                                                                                                                                                                                                            

Nordic Spa Administrator
Kananaskis Nordic Spa | Kananaskis, Alberta
Full-Time, Hourly | Reports to the General Manager

The Opportunity
Great guest experiences depend on a strong team behind the scenes. At the Kananaskis Nordic Spa, our Administrator keeps information accurate, systems organized and important deadlines on track giving our operational leaders the support they need to focus on their people and our guests.
Reporting to the General Manager, you will support financial administration, daily revenue reconciliation, payroll coordination and day-to-day administrative needs. If you enjoy working with numbers, bringing order to busy days and following details through to completion, we would love to hear from you.

What You’ll Do
Financial & Payroll Administration

Complete daily revenue audits and reconcile cash, credit card, point-of-sale and other transactions.

Investigate discrepancies and resolve or escalate them promptly.

Process invoices, expenses and supporting financial documentation accurately and on time.

Support payroll administration, including coordinating required information and employee changes with leaders and People & Culture.

Prepare financial and operational reports and support month-end accounting requirements.

Assist with expense tracking and budget monitoring, maintaining organized records for reporting and audits.

Operational Support

Provide responsive administrative support to the General Manager and department leaders.

Maintain accurate, accessible and current administrative records, files and systems.

Coordinate office supplies, purchasing, receiving and administrative inventory as required.

Track deadlines and follow up on outstanding information, approvals and documentation.

Anticipate administrative issues and help resolve them before they affect daily operations.

Identify practical ways to simplify processes, improve accuracy and reduce unnecessary costs.

Team Collaboration

Work closely with spa departments, People & Culture and Corporate support teams.

Handle guest, employee and business information with confidentiality and discretion.

Communicate clearly and help make administrative processes easy for employees and leaders to navigate.

Follow through on commitments, ensuring teams have the information and support they need.


What You Bring

Previous administrative experience, ideally in hospitality, wellness or another service-focused environment.

Strong financial aptitude, attention to detail and confidence working with numbers.

Excellent organizational skills and the ability to manage competing priorities and deadlines.

Clear, professional written and verbal communication.

Sound judgment when handling sensitive and confidential information.

Proficiency with Microsoft Office and a willingness to learn new technology.

Experience with point-of-sale, payroll, accounting, property management or similar business systems is an asset.

A collaborative approach, strong problem-solving skills and reliable follow-through.


Schedule & Work Environment
This full-time, hourly position generally follows regular business hours, with occasional flexibility required to meet payroll, month-end, audit and reporting deadlines.
You will work primarily in an indoor office environment, with regular interaction with leaders, employees and business partners and movement throughout the spa. Duties include extended computer use, sitting, standing, walking, bending, reaching, using stairs and carrying routine office supplies and files. When moving through operational areas, you may encounter changing temperatures, humidity, steam and wet or slippery surfaces.

Your accuracy creates confidence. Your organization helps teams stay focused. Your follow-through keeps the day running smoothly.
Bring your skills to the Kananaskis Nordic Spa and help support an exceptional experience for our guests and our people.

Banquet Servers
Casual/Seasonal Opportunities
$18.25 per hour


Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.
Duties and Responsibilities:

Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
Serves food and beverages to guests promptly, courteously, and professionally.
Assists in the assembly and breakdown of all banquet displays and decorations.
Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
Adheres to all regulations governing the service of food and alcohol.
Skills, Knowledge, & Abilities Required:

Previous experience as a server or in a food & beverage position is an asset.
Tech savvy.
Serving it Right (SIR) certification is an asset but not required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

Line Cook - Night Shift
Full-Time & Part-Time Opportunities
$19.25 - $21.00 per hour
Our Full Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Critical Illness, Medical, (for example: Prescription Drugs, Chiropractic, Massage)
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Our Part Time Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests.  You will execute a culinary program that matches the brand experience, ensuring the quality delivered every time and making decisions focused on upholding the highest standards in guest service.
Duties and Responsibilities:

Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the practice of all food items for a la carte and buffet menus according to recipes and standards
Assists Executive Chef with menu ordering, inventory, and daily production planning
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment strictly to Health and Safety SOP. Is conscious and actively involved in maintaining a safe work environment for all team members
Follow kitchen policies, procedures and service standards and gives direction to the culinary team
Maintains complete knowledge of all menu items, daily features and promotions. Can manage quality standards from creation to table service
Skills, Knowledge, & Abilities Required:

One or more years of related cooking experience
Proficient English skills 
Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
Education & Experience:

Journeyman's papers or international equivalent is a strong asset
Valid FoodSafe certification or advanced (Level 2) Food Safety certification is preferred
Diploma Certification in a Culinary discipline, an asset                                                                                                                                                                                                                                                                                                                                                                                                            

Executive Lounge Attendant - Black Diamond Club
Rate of Pay: $18.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As an Attendant at our Black Diamond Club in the Rooms Division, you will play a key role in providing the highest quality of service to our guests by working alongside and supporting all Black Diamond service team. The primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have elevated and positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Black Diamond Manager.
Job Duties:

Provide outstanding guest service by anticipating needs, addressing them promptly, and ensuring a welcoming and positive experience.
Adhere to daily checklist and duties assigned
Provide support in all areas of the dining experience, including but not limited to delivering food, maintaining tables, and assisting with beverage service.
Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
Ensure service stations are properly equipped and set up before operations.
Maintain comprehensive knowledge of menu items, including ingredients, garnishes, preparation methods, and offerings across all food and beverage venues on the property.
Actively engage in monthly departmental sales promotions.
Manage time effectively to complete all assigned side work based on shift demands.
Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
Assists with stewarding and dishwashing tasks to support smooth kitchen operations, as needed.
Adhere to all relevant health department rules/regulations and all customer service guidelines
All other duties as assigned.
Employment Experience and Educational Requirements:

Friendly and outgoing personality with a passion for excellent guest service.
Excellent grooming and professional presentation.
Well organized during both slow and busy periods.
Demonstrated knowledge of food and beverage operations including dining reservations.
Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset).
Self-motivated and are able to produce accurate work and provide exceptional guest service.
Must have a valid Alberta ProServe certificate and have experience in a similar role.
Physical Demands:

Requires continuous standing and walking throughout the shift within the hotel lounge and adjacent service areas
Carrying and lifting trays, glassware, and small service equipment, typically up to 25 lbs.
Frequent bending, reaching, twisting, and stooping to set tables, clear tables, clear dishes and stock lounge area and maintain service stations.
Flexibility to work varied shifts, including mornings, evenings, weekends and holidays based on business levels.
Amazing Perks:

Annual wage and performance review
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which includes an employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now!
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

We are looking for an Administrative Assistant to join our team!
Are you a detail-oriented multitasker with strong administrative skills looking for an exciting one-year contract opportunity? This is the perfect job for you!
Job Description
As the Administrative Assistant, you'll be a crucial part of our operational success, with the autonomy to drive key decisions. In this role, will be responsible for supporting the hotel's daily operations by providing comprehensive administrative assistance to the Areas Operations Manager/General Manager. This includes handling a variety of tasks related to organization and communication, requiring excellent organizational skills and the ability to work independently.
Key Focuses
Operations Management

Oversee daily hotel operations for efficiency and guest satisfaction.
Coordinate with departments for seamless service.
Assist with Brand Standard Audit (BSA) preparation.
Office Management

Maintain and order office supplies.
Manage schedules, appointments, and events.
Ensure a clean and organized office environment.
Financial Tasks

Code, submit, and track invoices.
Perform daily cash counts and maintain floats.
Calculate tips using MICROS system.
Handle Night Audit Balancing.
Administrative Support

Prepare and distribute reports and documents.
Maintain records and filing systems.
Organize hotel team’s calendar of events.
Communication

Serve as a contact for internal and external communications.
Handle correspondence (emails, calls, mail).
Coordinate with hotel departments.
Coordination

Organize hotel events and meetings.
Participate in and minute meetings.
Support community engagement initiatives.
Assist with Health and Safety Committee.
Experience/Passions/Education

Service-oriented with an eye for details 
Excellent organization skills with the ability to multi-task 
A hospitality degree or related experience is an asset but not required 
One year of office administration or hotel experience is preferred
Knowledge of PMS Lightspeed, MICROS, and online graphic design tools is an asset but not required 
Proficient in Microsoft Office tools
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position will be based in a fast-paced environment with office hours Monday to Friday, 8:00am to 4:30pm, with the occasional weekends to support departmental functions or meetings. This position will require periods of independent work, will require the ability to multi-task and keep organized. Multiple technology applications are used in the day-to-day working environment.  
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a People and Culture Manager to join our team at the Westin Calgary Airport!
Are you a people-focused leader who thrives on building strong teams, creating positive workplace experiences, and driving culture forward? Then the People & Culture Manager role at the Westin Calgary Airport is the perfect opportunity for you! 
Job Description
As the People & Culture Manager, you will play a pivotal role in aligning and enhancing people practices at the Westin Calgary Airport. Your primary focus will be on attracting, training, and retaining exceptional talent to ensure that high standards of service excellence and operational efficiency. You will work closely with the leadership teams to develop and implement strategic initiatives that promote a positive work environment, support employee growth, and foster a strong sense of community and belonging.
Key Focuses
Recruitment and Staffing

Supports the recruitment process from job posting through to new hire onboarding and orientation.
Assists with screening resumes, coordinating interviews, and facilitating hiring and onboarding activities in collaboration with managers.
Maintains accurate reporting metrics to understand staffing trends.
Develops and updates job descriptions and task lists as needed.  
Maintains Organization Charts as engineered by the Corporate team.
Employee Relations and Engagement

Serves as a point of contact for employee inquiries and concerns.
Facilitates conflict resolution and maintains a positive work environment.
Implements employee engagement programs and initiatives.
Performance Management

Supports the Performance Feedback process and ensures managers complete timely and effective feedback conversations.
Provides support to managers in conducting performance reviews and managing employee performance.
Training and Development

Owns the new employee onboarding experience.
Identifies training needs and organizes training programs to enhance employee skills and knowledge.
Monitors and evaluates the effectiveness of training initiatives.  
Benefits and Compensation

Assists with the employee benefits program & Health Insurance open enrollment and answers employee queries regarding benefits.
HR Compliance

Ensures all HR practices comply with provincial and federal regulations. When in doubt, partners with Corporate People & Culture.
Maintains up-to-date knowledge of HR laws and regulations.
Manages and maintains employee records and documentation.
Health & Safety

Supports the development and enforces health and safety policies in compliance with local regulations.
Conducts regular safety audits and organizes health and safety training for employees.
Administration

Responsible for coordinating and executing all administrative tasks related to People and Culture operations.
Handles end-to-end People and Culture administration, documentation, and process coordination.
Our Ideal Candidate

Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education

Bachelor's degree in Human Resources, Business Administration, or related field (or an equivalent of 2 years of proven)
Proven experience in HR or people operations roles, preferably within the hospitality or wellness
Strong understanding of HR functions and best
Excellent communication and interpersonal
Proficient in HRIS systems and Microsoft Office
Ability to handle sensitive and confidential
Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This includes a combination of office-based work, meetings with team members and leadership.  Works closely with the General Manager. This is a fast-paced working environment with high levels of interaction with employees and other stakeholders. The People & Culture Manager will spend time multitasking competing priorities, effectively supporting employees, solving problems and fostering a culture of service excellence.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Director of Sales and Marketing to join our team!
Are you a strategic thinker with a passion for driving sales success? Join us as our Director of Sales and Marketing and lead our team to new heights.
Job Description
As the Director of Sales and Marketing, you are responsible for creating and executing sales strategies that support the overall strategic goals of the organization. The role requires resourcefulness and drive; a natural influencer that can lead a team of high performers. You will be the champion of managing the company’s proactive sales efforts by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Sales Leadership                
Leads, mentors, and motivates the sales team to drive performance and meet/exceed sales objectives.
Develops positive, proactive, and disciplined communication programs across the organization.
Builds working relationships that support the achievement of organizational goals.
Conducts weekly Sales (Hunter) Meetings to ensure fiscal revenue targets are being actively pursued and that their people are held accountable for agreed sales activities and performance against personal and team goals.

Client Relationship Management

Cultivates and maintains strong relationships with key clients, understanding their needs and ensuring satisfaction with services.
Identifies opportunities for upselling and cross-selling to existing clients, maximizing revenue potential.
Conducts and structures meetings in a timely manner with a focus on building long-term value-based client relationships.  

Proposal Development & Strategic Planning

Works closely with the sales team to create compelling proposals and presentations that showcase capabilities and address clients' specific needs.
Leads the development of strategic plans for each key account, working with each member of their Sales Team to optimize account volumes in support of overall revenue targets.  

Performance Metrics & Reporting

Works collaboratively as a member of the Revenue Management Team in developing effective revenue strategies and sets aggressive goals that drive the property's financial performance.
Forecasts business volumes on a 30/60/90 day and rolling 12-month basis.
Works within budgeted parameters; further, when revenues vary from budget, there is a plan in place to adjust expenses to optimize flow-through rates down to Gross Operating Profit.

Our Ideal Candidate

Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.

Experience/Passions/Education

Bachelor’s degree in Business, Marketing, or a related field. MBA is a plus.
Proven experience 5+ years in a senior sales role within the corporate hospitality industry.
Strong leadership skills with a track record of building and managing high-performing teams
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
The Director of Sales and Marketing may be exposed to long days and travel that, at times, may include weekends and holidays. This position is set in a fast-paced environment, with high levels of interaction with employees, guests, and other stakeholders at Westin Calgary Airport, with the opportunity to work from home on specific days of the workweek.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for Banquet Server to join our team! 

If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you!   This seasonal position runs from October through January, with overnight shifts scheduled between 12:00 a.m. and 8:00 a.m. Candidates must be available to work weekends.
Job Description
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.  
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.  
Eligible to participate in the gratuity pool.  
Key Focuses

Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
Serves food and beverages to guests promptly, courteously, and professionally.
Assists in the assembly and breakdown of all banquet displays and decorations.
Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education

Previous experience as a server or in a food & beverage position is an asset.
Tech savvy.
ProServe certification is required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.