We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! 
Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests.  Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education


Previous experience in front desk or in a hotel is an asset.
Proficient in English.
Tech-savvy.
Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Proficient in English.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a 2nd Cook to join our team!
Do you have a strong eye for detail? The ability to thrive while multitasking? This is the perfect job for you! We also offer top-of-market wages and excellent perks. 
Job Description
As a 2nd Cook, you are authorized to create inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Key Focuses

Prepares and cooks a variety of dishes according to established recipes while ensuring quality, taste, and presentation.
Prepares and cooks special meals for guests based on communicated allergies or intolerances.
Takes responsibility for the quality and function of a specific kitchen station, such as the grill, sauté, pantry, or pastry.
Organizes and stocks ingredients, ensuring they are readily available and properly stored.
Follows portion control guidelines accurately to reduce food waste and to ensure consistent quality and taste of dishes.
Ensures the cleanliness and maintenance of all work areas, utensils, and equipment. Adheres to all food safety and sanitation regulations, including proper food handling, storage, and hygiene practices.
Experience/Passions/Education

2 – 4 years of related experience.
Completion of a 3-year apprenticeship program.
Completion of Secondary school required.
Valid Foodsafe certificate or advanced (Level 2) Food Safety certification is required.
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Food & Beverage Supervisor to join our team!
If you are a person who enjoys leading a team and thrives in a fast-paced and exciting work environment, this is the perfect job for you! 
Job Description
As a Food & Bevearge Supervisor, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will lead your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Key Focuses

Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
Maintains high standards of guest service by monitoring staff, addressing guest concerns, and ensuring efficient service delivery.
Welcomes guests entering the restaurant in a prompt and courteous manner.
Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
Ensures responsible service of both food and alcohol. Follows all local and provincial health & safety, food handling, alcohol service and video lottery terminal laws.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Requirements/Experience/Education

A minimum of six months of hand-on experience in a serving position is required.
A minimum of one year of previous supervisory experience is preferred.
ProServe certification is required.
Micros/ Oracle PMS knowledge is an asset.
Proficient in English.
Tech savvy.
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Kitchen Attendant to join our team! 
Are you an individual with both incredible physical stamina, and strong time management abilities? This is the perfect job for you! 
Job Description
As the Kitchen Attendant, you are authorized to create inspired and memorable dining experiences for our guests. You will support the culinary team by assisting in various tasks, maintaining cleanliness and organization, and ensuring the smooth operation of the kitchen. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.
Understands that effective and cohesive communication between departments is vital to the hotel’s operation.
Assists in basic food preparation tasks, such as chopping vegetables, peeling fruits, and preparing ingredients for cooking.
Washes dishes, utensils, pots, and pans by hand or using dishwashers. Maintains a clean and organized kitchen area, including counters, sinks, and equipment.
Cleans and maintains kitchen equipment such as stovetops, ovens, grills, and fryers.
Replenishes kitchen supplies, such as spices, condiments, and paper products, to ensure a well-stocked kitchen.
Disposes of kitchen waste and trash properly, following established sanitation procedures.
Assists in the storage and rotation of food items to maintain freshness and prevent spillage.
Adheres to food safety and sanitation guidelines to maintain a hygienic and safe kitchen environment.
Protects self, co-workers, and guests against safety hazards and reports them immediately to the Executive Chef.
Experience/Passions/Education

Valid Foodsafe certificate or advanced (Level 2) Food Safety certification is preferred.
Must be able to work in a high-paced, stressful environment and maintain a professional attitude.
Must be Health and Safety conscious and dedicated to maintaining a safe work environment.
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions
This position may work day, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We offer our guests countless opportunities to maintain their well being while restoring a sense of control so that they leave feeling better than when they arrived. We are looking for enthusiastic candidates who are willing to be a part of the most preeminent wellness brand in hospitality, empowering guests to enhance their well being when they need it most.
About Pomeroy Lodging 
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Front Desk Agent - Black Diamond Club
Rate of Pay: $20.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As a Front Desk / Concierge at our Black Diamond Club in the Rooms Division, you will play a key role in exceeding guest expectations and shaping their impression of our Lodge. Success in this role requires handling a multitude of tasks in an intense, ever-changing environment and making business decisions upholding the highest guest service standards. 
In this highly visible position, you will be responsible for the first and last impression, the check-in and check-out process, guest communication, and delivering authentic hospitality to each and every guest. You will act as an ambassador to help guests in rediscovering the beauty of the Canadian Rockies through various activities inside and outside the resort while promptly addressing their needs, collaborating with other departments, and exceeding expectations with exceptional service.
Job Duties:

Be proficient in all front desk responsibilities, including efficiently check guests in and out using OPERA software, accurately posting charges, creating itineraries prior to guest arrivals, and handling auditing and reporting tasks.
Provide professional, and attentive service at all times while building personal connections to understand and anticipate guest needs.
Proactively seek guest feedback, follow up promptly, and take actionable steps to resolve guest complaints to exceed expectations and service recovery.
Foster strong and effective communication and promote seamless teamwork amongst other departments such as Housekeeping, Food and Beverage, Sales, and Banquets.
Responding to guest’s requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by planning or identifying appropriate providers.
Supporting team members in maintaining a clean and welcoming lounge by performing tasks such as clearing tables, replenishing glassware, polishing surfaces, and ensuring overall tidiness and organization.
Demonstrate flexibility by being available to work various shifts, including mornings, afternoons, evenings, and holidays.
All other duties as assigned.
Employment Experience and Educational Requirements:

To be considered for this role, you have experience with OPERA, POS systems, Excel and Outlook.
Able to work well under pressure in a fast-paced environment.
Previous hotel front office experience or education completed within hospitality sector required.
Degree or Diploma in Hospitality is preferred but not required.
Professional in presentation and demeanor.
Self-motivated, excellent organizational skills and proven ability to work well under pressure.
Must have a valid Alberta ProServe certificate.
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.
#P

Food & Beverage Server 
Rate of Pay: $15.00 per hour + Gratuities
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role
As a Server in our restaurant outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have very positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Food and Beverage Manager.
Job duties:

Provide excellent guest service.
Greet guests and provide dining options.
Make suggestions based on guest preferences.
Take and serve food/drinks orders.
Up-sell when appropriate.
Arrange table settings.
Keep tables clean and tidy at all times.
Provide guests with their receipt and collect payment.
Cooperate and communicate with all serving and kitchen staff.
Adhere to all relevant health department rules/regulations and all customer service guidelines.
Employment Experience and Educational Requirements:

Friendly and outgoing personality with a passion for excellent guest service.
Well organized during both slow and busy periods.
High attention to detail with the ability to remain calm under pressure while working in a fast-paced environment.
Have strong communication and excellent organizational skills.
Must be able to work in a team environment.
Excellent grooming and professional presentation.
Must be able to work varied shifts, weekends, holidays and evenings.
Have a valid Alberta ProServe certificate.
Previous hospitality experience considered an asset.                                                                                                                                                         
As a Food and Beverage Server your attitude and attention to detail are crucial in creating a positive and memorable dining experience for our guests.
Amazing Work Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Earn additional income through gratuities from satisfied guests
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few.
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates. 
#P

Guest Service Agent
Starting Rate of Pay: $18/hour 
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role:
As a Guest Service Agent (GSA) with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department.In this highly visible role, the GSA is responsible for the first and last impression, the check in and check out process, communication of information and delivering authentic hospitality to each and every guest. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery. 
Job duties:

Checking guests into the hotel, checking out guests from the hotel and provide service whenever required
Provide courteous, professional and attentive guest service at all times
Establishing a personal rapport with the guest in order to learn about their needs and expectations
Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery
A personalized touch during all guest interactions to ensure they feel welcome and special
Must be able to work a variety of shifts mornings, afternoons, evenings and holidays
Strong and effective communication with all other departments, and strong team work required between all inter-related departments (Housekeeping, Conference Services, Tours, Accounting, etc)
In-depth knowledge of the Kananaskis Valley and surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.
Employment Experience and Educational Requirements:

In order to be considered for this role, you have experience with POS systems, Excel and Outlook
You are able to work well under pressure in a fast-paced environment
Previous hotel front office experience or education completed within hospitality sector required
Degree or Diploma in Hospitality is preferred but not required
Professional in presentation and demeanor
Self-motivated, excellent organizational skills and the proven ability to work well under pressure
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass*
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Accounts Receivable Manager
Rate of Pay: Salary
This is a full-time position with the ability to work on-site at Pomeroy Kananaskis Mountain Lodge on a weekly basis.
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699    
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today! 
The Role:
The Accounts Receivable (AR) Manager is responsible for overseeing the billing and collection processes, ensuring timely and accurate invoicing, monitoring outstanding balances, and maintaining strong relationships with guests, clients, and internal departments. The role ensures compliance with hotel policies, credit standards, and financial procedures while supporting the overall financial health of the hotel.
 
Job duties:
Reporting to the Controller, the key responsibilities are:
 Team Leadership & Collaboration

Supervise AR staff, provide training and ensure performance standards.
Collaborate with Sales, Events, and Front Office to resolve disputes and ensure guest satisfaction.
Maintain effective communication with other departments regarding billing procedures and timelines.
 Billing & Invoicing

Review and process all direct billing requests and ensure accurate invoicing in a timely manner.
Ensure all charges are properly documented and posted to guest and group accounts.
Monitor event and group contracts to ensure correct billing in line with agreed terms.
 Credit & Collections

Evaluate credit applications and establish credit limits in accordance with company policy.
Monitor accounts for timely collection of payments and follow up on outstanding balances.
Communicate with guests, clients, and third parties regarding billing issues or disputes.
 Reconciliation & Reporting

Reconcile AR ledger to ensure all payments are accounted for and properly posted.
Prepare regular aging reports and provide updates to the Finance leadership.
Assist with month-end closing processes and provide supporting documentation for audits.
 Compliance & Controls

Ensure compliance with internal controls, policies, and procedures.
Support internal and external audits by providing necessary documentation and explanations.
Maintain proper documentation of all credit approvals, payment plans, and collection actions.
Prepare and lead monthly credit meetings.
 Employment Experience and Educational Requirements:

Bachelor’s degree in Accounting preferred but not required with experience.
Minimum 2–5 years of experience in Accounts Receivable, preferably in hospitality.
Strong understanding of billing, credit, and collection practices.
Familiarity with PMS and financial systems (e.g., Opera, Sage, etc.).
Proficient in Microsoft Excel and financial reporting.
Excellent attention to detail, organizational, and communication skills.
Ability to work in a fast-paced, deadline-driven environment.Top of Form
Some traveling required to work on-site at the Pomeroy Kananaskis Mountain Lodge.
 Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Health and Wellness benefits (some restrictions may apply)
Able to work with minimal supervision.
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
 *Season Availability, subject to cut off dates.
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Sous Chef
Salary : $65,000
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
The primary responsibility of the Sous Chef is to offer expertise in the area of Culinary & Stewarding as it relates to all areas within the hotel.  This person will provide leadership and management to the culinary and stewarding team members within the property delivering on the service promise and continuity of the culinary team’s activities.  In addition, the Sous Chef will work in fostering and developing new partnerships and relationships with suppliers and the community in order to create efficiencies in relation to value and service. 
Job Duties:
Reporting to the Executive Sous Chef and Executive Chef the primary responsibilities are:

Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
Training of individuals on job duties and sanitation and safety procedures
Instruct and Supervise cooks in preparation, cooking, garnishing and presentation of food.
Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays.
Lead the implementation of new menus as well as the production and standardization of those menus.
Create new recipes.
Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area.
Estimate food requirement and may estimate food and labor costs.
Assist with recruitment of culinary team members.
Arrange for equipment purchases and repairs when necessary.
Ability to manage and complete all administration shift duties and reports.
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
Monitoring portion and waste control to maintain profit margins.
Attend training courses and seminars as and when required.
Ensure that the production, preparation and presentation of food are always of the highest quality.
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization.  May requisition food and kitchen supplies
Flexible shifts hours will be required.
Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Employment Experience and Educational Requirements:

2-5 years’ experience in a similar position within a resort setting
Minimum 5 years of cooking experience
Proven leadership skills with the ability to “coach” a team
Average 10 hours a day
Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience required
Completion of Secondary school required
Team player and strong hands on individual
Former education in Food and Beverage or Hospitality Management an asset
Understand the basic structure of labor and cost controls and be able to adhere to those plans.
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: FIRST COOK
We are recruiting for (2) First Cook positions. The positions are full-time 30-40 hours per week, permanent with an hourly rate of $20.60.  Overtime may be necessary as required paid at time and half.
Job duties:

Prepare and cook complete meals, individual dishes and foods.
Plan and direct food preparation and cooking activities in a restaurant establishment.
Maintain inventory and records of food, supplies and equipment.
Supervise activities of 2nd and 3rd
May create new recipes with assistance of Chef de Partie.
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
Monitoring portion and waste control to maintain profit margins.
Ensure that the production, preparation and presentation of food are of the highest quality at all times.
Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
Follow good preservation standards for the proper handling of all food products at the right temperature.
Flexible shift hours will be required.
Employment Experience and Educational Requirements:

Completion of an apprenticeship program for cooks or Completion of college or other program in cooking is an asset to this position.
1-2 years of commercial cooking experience.
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
*Season Availability, subject to cut off dates.
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

We are looking for a Janitorial Attendant (Overnight Shift) to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As the Janitorial Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to all public guest areas, the guest’s first impression of cleanliness is a powerful and lasting one.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks all public guest areas.
Cleans and sanitizes all public bathrooms, showers, toilets, sinks, and countertops.
Inspects and maintains the condition of all public areas. Including furniture, fixtures, floor, and window treatments.
Experience/Passions/Education

Previous experience in housekeeping, janitorial, or hotel is an asset.
Attention to detail and pride in a quality job done well.
Proficient in English.
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Restaurant & Gaming Server
$17.85 per Hour
Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will be a part of a team that delivers unforgettable guest experiences - whether it's serving a delicious meal, mixing a refreshing drink, or ensuring players feel valued while enjoying their time on the gaming floor.
Qualifications:

A passion for delivering exceptional guest service in both food & beverage (restaurant, banquets) and gaming environments
The ability to multitask in a fast-paced, high-energy atmosphere
Strong communication and interpersonal skills to connect with guests and teammates
A professional, friendly, and approachable attitude - making every guest feel like a winner
Flexibility to work evenings, weekends, and holidays (those with open availability will be given priority)
Skills, Knowledge, & Abilities Required:

Previous experience in restaurant service, bartending, or hospitality preferred
Serving It Right certification (or ability to obtain)
Ability to obtain a Gaming License (GPEB)
Cash handling experience an asset
Team player mindset with a focus on creating a fun and safe environment
Duties and Responsibilities:

Greet and engage guests with warmth and professionalism
Take food and beverage orders, ensuring accuracy and timely service
Deliver menu items with a focus on quality and presentation
Assist guests with gaming floor service, maintaining compliance with all policies and regulations
Handle transactions and cash-outs accurately and efficiently
Maintain a clean, organized, and welcoming environment                                                                                                                                                                                                                                                                                                                                                                                              

Food and Beverage Attendant - Bistro
Rate of Pay:  $17.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699    
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As an attendant in Bistro, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, running food and drinks, supporting servers with glassware replenishment and polishing, clearing tables, setting tables, taking payment and replenishing service stations.  You may also help with stocking, some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Food and Beverage Manager.
Job duties:
Reporting to the Outlets Manager, the primary responsibilities are:

Provide the highest quality of service to our guests by working alongside and supporting the front-of-house service team.
Running food and drinks, clearing tables and setting tables.
Assist with glassware polishing and replenishment.
Provide information about the restaurant, hotel and surrounding area to guests.
Maintain a team-focused, positive, and productive relationship with all co-workers.
All other duties as may be required from time to time to ensure a high level of service and operational excellence are achieved.
Employment Experience and Educational Requirements:

Friendly and outgoing personality with a passion for excellent guest service
Excellent grooming and professional presentation
Well organized during both slow and busy periods
Demonstrated knowledge of food and beverage operations including dining reservations.
Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset)
Self-motivated and are able to produce accurate work and provide exceptional guest service
You will have your Alberta ProServe, and have experience in a similar role
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Food and Beverage Supervisor
Rate of Pay: $25.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
We are looking for an enthusiastic team player with a strong 4-star service and leadership experience to join our Restaurant service teams.  Our top candidate will have a strong drive to succeed.  They have exceptional motivational and organizational skills and thrive under pressure, allowing them to manage multiple priorities and projects.   They will ensure that  the team is working at optimum service levels to ensure that our guests needs are met. 
 Job duties:

Coordinate and supervise the daily operations of our outlets.
Continuous development of the service team and ensuring a productive, well-maintained working environment.
You will achieve excellence by maintaining standard operating procedures and exceeding financial metrics.
Supervise and check standards of food quality and service delivery and providing continuous performance feedback.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Employment Experience and Educational Requirements:

Minimum, 1 – 2 years of leadership experience in a 4-star hotel.
Have a valid ProServe certification.
Experience working in a variety of restaurant settings.
Have a strong understanding of current food and beverage trends.
Completion of a business or hospitality degree is preferred.
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Park Pass*
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

General Maintenance Attendant
Rate of Pay: $19.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
The Engineering Department’s employees are the keepers of maintaining the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
As a Maintenance Attendant, the right candidate needs to have expertise in multiple types of Home/Hotel repair, maintenance and remodeling. You must have basic construction skills, be organized, and effectively communicate with others with a positive attitude.  We are looking for craftsmen (and women!) to join our team.
Job Duties:

Respond to guest room calls
Minor drywall repairs/painting
Changing light bulbs
Minor Plumbing and Repairs
Minor electrical repairs
Troubleshooting TV issues
Troubleshooting guest door lock issues
Routine rounds of mechanical rooms and equipment
Other duties as required.
Employment Experience and Educational Requirements:
You will be considered for this role if you have all of the following experience: 

General carpentry (rough and finish)
Painting interior and exterior, drywall repair (patching and caulking)
Minor plumbing and minor electrical knowledge
Flooring repair and installation, handyman, general home repairs and maintenance work
Strong attention to detail
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.
#P

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! 
Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests.  Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.

Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education


Previous experience in front desk or in a hotel is an asset.
Proficient in English.
Tech-savvy.
Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Housekeeping Supervisor to join our team!
If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description
As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Prepares for shift with a well-stocked cart including approved cleaning, and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education

1 year experience in a housekeeping position is a must.
Previous supervisory experience is an asset.
Attention to detail and pride in a quality job done well.
Proficient in English
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: SECOND COOK
We are recruiting for (2) Second Cook positions.. The positions are full-time 30-40 hours per week, permanent with an hourly rate of $18.00-$19.90 .  Overtime may be necessary as required paid at time and half.
Job duties:

Prepare and serve food in one of our many sections of the kitchen, including a la carte and banquets
Operate individual stations within the kitchen, under the supervision of first cooks, and/or CDP
Report to the kitchen CDP and First Cooks
Work according to menu specifications
Control food waste in your section
Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
Protecting company assets and ensure uniform and personal appearance are clean and professional
Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
Develop and maintain positive working relationships with other departments
Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:

Minimum 1 year of commercial cooking or professional kitchen experience
Culinary management diploma and/or cooking certificate is an asset for this position
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
*Season Availability, subject to cut off dates.
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

Night Auditor
Rate of Pay:  $20.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699    
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As a Night Auditor with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role responsibilities are to ensure the proper balancing and control of hotel revenue, the accuracy of generated daily reports, processing systems backup, and responsible for guest and employee safety and security.  You will have knowledge of all Front Office responsibilities.  You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department and using strong and effective communication with all other hotel departments. 
Job Duties:

Ensures the proper balancing and control of Hotel revenue & the Daily Sales Journal.
Responsible for the accuracy of Night Audit generated daily reports.
Ensuring the highest levels of guest service while exceeding the expectations of our guests during the night shift.
Actively seek feedback from guests and employees, following up and taking action to improve GSAT.
Developing close and effective working relationships with all supporting departments - Food & Beverage Outlets and Accounting.
Ownership of balancing room inventory to maximize hotel profitability while ensuring guest satisfaction.
Complete all daily reports for management.
Ability to step in and perform other job duties as required, such as Switchboard, Front Desk or Bell.
Promptly and effectively respond to emergency situations as they arise, i.e.) Fire alarm goes off or any security concerns.
Employment Experience and Educational Requirements:

Minimum 1 year of experience in the hospitality industry.
Will act as a leader during the nighttime in the absence of Senior Leadership at the property.
Highest level of attention to detail as it relates to not only task-oriented functions but also to cleanliness of work and guest areas i.e. “Be the eye of the guest”
Knowledge of reading Night Audit reports and the knowhow of how to balance Daily Sales is required.
Computer literacy is imperative including applications in Opera, CloudPM, Windows, MS Word and MS Excel.
Experience in handling guest feedback tactfully via email, telephone, guest feedback portals and in person.
You must be self-directed and have previous cash handling experience.
A Degree/Diploma in Hospitality Administration from a recognized institute would be an asset.
Must be calm under pressure, assertive, honest, and discreet.
Ability to stand for an extended period of time.
Excellent communication skill, both oral and written.
A class 5 Driver's License or equivalent and ability to be able to drive both standard and automatic is an asset. 
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few.
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings.
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.