We are looking for a Housekeeping Attendant to join our awesome team at Motel 6 Grande Prairie!
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 90 days of continued full-time employment
Pomeroy Stay Travel Program
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:

This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Applicants MUST have own transportation, as public transit is not available
Working Conditions

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

We are looking for a Front Desk Attendant to join our team! 
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year. 
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 90 days of continued full-time employment
Pomeroy Stay Travel Program
Main Duties:

Anticipate guest needs, respond promptly, acknowledge all guests
Adhere to all standard operating procedures and understand all department processes and policies 
Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:

Previous experience an asset
Post-Secondary education in a related field is an asset
Computer savvy
Proficient in English
Attention to detail and pride in one’s work
Advanced communication skills
Confidence to endure periods of working alone
The ability to withstand long periods of standing
Working Conditions:

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

Come join our great team here at Motel 6 Grande Prairie!
Job Summary: As a Night Auditor you are accountable for balancing and closing the day’s business in an accurate and timely manner, preparing the hotel for the next day’s operation and for the safety of all of our guests and employees on property. You are authorized to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Night Auditor shift is typically 11:00pm to 7:00am.
Some of the Night Auditor duties include:

Perform end of day procedures and night audit checklist with attention to detail and accuracy especially those relating to cash handling. This is critical as the information that the night audit team supplies allows the other members of the hotel team to fulfill their roles in day to day operations.
Own the guest’s sense of arrival by checking in and out guests, taking reservations, monitoring the cleanliness and readiness of guest areas.
Accuracy and attention to detail are two skills that support excellence; the ability to make the guest’s stay hassle free is tied directly to accuracy in making reservations, posting and settling room charges, handling and reconciling cash, settling room folios to credit cards or GL accounts, end of day balancing, rewriting log entries, and communicating to fellow peers any pertinent information.
Respond to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
Contribute as an engaged team member by participating in department meetings, community gatherings, people events, social committees and surveys throughout the year.
Skills/Experience/Education:

Superb listening, comprehension, & communication skills
Previous Experience an asset
Related post-secondary certification an asset
Computer savvy
Applicants MUST have own transportation, as public transit is not available
Working Conditions:
Night Auditors typically work alone and must have a strong ability to work independently and act without immediate guidance or supervision. The Night Auditor may experience:

Long periods of standing and interacting
Ability to work nights (11:00 PM – 7:00 AM)
Ability to successfully work alone and unsupervised
Exposure to brief period of cold air due to location of front desk.

We are looking for an experienced 1st cook to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks. $21 - 25/hr
As the 1st Cook, you are authorized to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan 
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 4 per year after 6 months of continued full-time employment
Pomeroy Stay Travel Program
The job duties are as follows:

Does not accept mediocrity in the delivery of service on their shift. Able to evaluate the status quo and is able to recommend improvements for the performance department. Does not let operational roadblocks hamper their ability to deliver quality; finds creative solutions.
Their department is perceived as a centre of excellence and they are called upon to share their technical knowledge and best practices with their peers throughout the business.
Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.
Assists Executive Chef with menu ordering, inventory, and daily production planning.
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment with strict adherence to Health and Safety SOP's. Is conscious and actively involved in maintaining a safe work environment for all team members.
Follow kitchen policies, procedures and service standards and gives direction to the culinary team.
Maintains full knowledge of all menu items, daily features and promotions. Is able to manage quality standards for creation to table service.
Supervises the activities of the culinary team and provides coaching and feedback as needed. This includes training staff in preparation, cooking and handling of food.
Successful candidates must have the following credentials:
Education & Experience:

Two years of culinary experience and strong supervisory skills capable of motivating, leading and developing associates
Previous leadership experience in the culinary field required
Previous tenure as 1st cook or Sous Chef in hotel property is considered an asset
Journeyman's papers or international equivalent required
Valid Foodsafe certification or advanced (Level 2) Food Safety certification is preferred
Diploma Certification in a Culinary discipline an asset
Working Conditions:
This position may work long days and/or weekends to meet periodic upturn in business demands. This position is set in a fast-paced environment on your feet with high levels of interaction with employees, managing multiple and competing priorities.   
Team You Will Lead:
Daily Culinary Team Supervision
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics. 

Front Office Manager
Rate of Pay: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role
Pomeroy Kananaskis Mountain Lodge is a 400+ room Autograph Collection by Marriott; located 60 minutes from west of Calgary International Airport. As Front Office Manager you will have over sight of our Front Desk, Guest Services, Switchboard, Concierge, and Family Activities. The role is accountable for the people, quality and financial results of the Front Office Department. Delivering positive results with our Guest Services scores is paramount to the success of this position. The Front Office Manager position is considered a senior leadership role within the hotel and a strong background in managing leaders, and several departments is required to be successful in this role.  We commit to giving you the authority and resources required to be successful; achieving excellence is up to you.
Job duties:

Delivers excellence in everything they or their people present and convey; understands there is never a 2nd chance to make a great 1st impression
Isvisible in operations throughout the day; supporting execution/presentation of standards, guest experiences and revenue optimization
Createsa work environment, value proposition and processes that attracts and retains employees in sufficient quality and
Providesdirect reports with the resources, direction, coaching, feedback and goal setting required for their continuous 
Doesnot allow shortfalls to operating standards to go unaddressed; supported by clearly communicated expectations and real time coaching
Engages team membersand works with stakeholders to deliver picture perfect first impressions in all public areas and back of house areas
Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness, scope and
Personalcommunication, interactions and behaviors (and those of their people) support all five of the organization's core  
Driving Loyalty and ensuring all Marriott Bonvoy standards are upheld
Fostering a culture where all employees are empowered to provide our guests any services they request in order to exceed their expectations.
Coach and mentor to all Front Office team members by creating an environment of contagious learning, job fulfillment, which provides a path for career development with Pomeroy Lodging.
Lead, mentor and manage the Front Office leadership team who in turn co-ordinate the efficient and effective daily operation of the Front Desk and Guest Services.
Strong and effective communication with all other departments, highlighting Front Office requirements to ensure the proper level of service to our guests.
Developing close and effective working relationships with all supporting departments, achieving success through the collective knowledge and participation of all employees.
Promotes a safe and healthy working environment by being a ‘safety-minded leader at large’ who leads by example in reporting any safety issues, by maintaining and reporting deficiencies throughout the hotel.
Knowing all emergency procedures and general crisis situation management, ensuring guest and employee safety is followed by all staff.
Typical work week would be Tuesday through This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. The position will spend a lot of time on their feet: multitasking competing priorities, effectively dealing with confrontation from employees and guests and leading a culture of service excellence.
Employment Experience and Educational Requirements:

Post-secondary degreeor diploma                                                                   
excellent verbal and written communication skills are
At least 3 years senior management experience in hospitality
Comfortable with technology and open to new learning
Strongbackground in Front Office Operations including; Front desk, concierge, and Guest services
Strong Opera Knowledge preferred
Proven track record in building and developing leaders & teams
Amazing Work Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass*
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
*Pomeroy Kananaskis Mountain Lodge reserves the right to amend these offers based on availability & season. 
#P

We are looking for a Full-Time Housekeeping Attendant to join our team at the Ramada in Clairmont!

If you are a person who likes things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture-perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan
Paid on-the-job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 90 days of continued full-time employment
Pomeroy Stay Travel Program
Monthly incentives
Employee Referral plan- earn big bucks by referring a friend!
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture-perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential while ensuring exceptional guest service.
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency.
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas.
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself.
Skills/Requirements:
This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
#P

We are looking for a Breakfast Attendant to join our team! 
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you! 
As a Breakfast Attendant, you are authorized to exceed guest expectations by creating a welcoming and personalized breakfast experience for every guest. You will achieve excellence by preparing for and setting up breakfast daily, ensuring that it is focused on upholding the highest standards in food service while delivering authentic and genuine guest service.
Some of a Breakfast Attendant's duties are:

Welcoming each and every guest as they enter the breakfast room by making eye contact and verbally acknowledging them.
Preparing for your shift starts with a well-stocked pantry with dry and fresh items; complete with Brand approved menu requirements. Leaving yourself enough time to set up all stations on the breakfast bar, brew coffee and prepare hot items for the start of breakfast hours.
Maintaining clean food prep, service areas and ensure all equipment is in good working order. Report any deficiencies immediately to your supervisor.
Responds to guest complaints by seeking to understand to resolve all issues prior to the guest’s departure.
Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals.
Working Conditions
Breakfast Attendants have a great deal of impact as they are in constant contact with our guests and are extremely influential to the overall guest experience. They spend most of their time on their feet and are frequently required to respond quickly in fast-paced and noisy environments.

Long periods of standing and interacting with the guest
Early morning shifts that are required any day of the week or weekend
Periods of working alone
Physical Temperature change from back of the house to front of the house
Continuous physical movement during work hours
Skills/Education/Experience

Previous experience in a hotel position is an asset
Desire to work as a team player and establish a connection with guests
Proficient in English
Attention to detail and pride in a quality job done well
Excellent listening and comprehension skills required
Food Safe

We are looking for a Front Desk Attendant to join our team! 
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you! 
As a Front Desk Agent, you are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Front Desk department is the front line of all guest services, operating 24 hours a day, 7 days a week, and 365 days a year. 
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan
Paid on-the-job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 90 days of continued full-time employment
Pomeroy Stay Travel Program
Main Duties:

Anticipate guest needs, respond promptly, acknowledge all guests
Adhere to all standard operating procedures and understand all department processes and policies 
Selling the hotel’s features and benefits over the phone and in person at the front desk, and securing the reservation (sale) is a daily activity requiring excellent product knowledge and advanced communication skills
Seek to understand guest concerns in order to resolve all issues prior to the guest’s departure
Skills/Requirements:

Previous experience an asset
Post-Secondary education in a related field is an asset
Computer savvy
Proficient in English
Attention to detail and pride in one’s work
Advanced communication skills
Confidence to endure periods of working alone
The ability to withstand long periods of standing
Working Conditions:

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
 

We are looking for a Housekeeping Supervisor to join our team! 

If you are a person who likes things neat and tidy, enjoys putting things in their right place, and values getting daily exercise, this is the perfect job for you!
As a Housekeeping Attendant, you are empowered to exceed guest expectations by creating “picture-perfect” guest experiences throughout the hotel, each and every shift. From the hotel lobby right through to the guest room itself; the guests’ first impression around cleanliness is a powerful and lasting one. The Housekeeping department is the heart of the hotel, operating 24 hours a day, 7 days a week, and 365 days a year.
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan
Paid on-the-job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 90 days of continued full-time employment
Pomeroy Stay Travel Program
Main Duties:

Own the guest experience by cleaning and presenting the room to its fullest potential, while ensuring exceptional guest service
Report maintenance issues by preparing maintenance work orders as soon as you see the deficiency
Prepare for your shift with a well-stocked cart, complete with approved cleaning supplies, linens and guest room supplies. Ensure your vacuum, mop and dusters are clean and in good working order
Respect for guest property and privacy should always be exercised; strict adherence to lost and found procedures on all items found in guest rooms and public areas
Understand and practice all emergency procedures for the hotel, and policies that protect the privacy and security of our guests and yourself
Skills/Requirements:

This is a physical job and any person hired must be able to perform the duties as described.

Previous experience in housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a job done well
The ability to withstand continuous physical movement during work hours, lifting up to 30 lbs., and long periods of standing and bending
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Job Description
As a Janitorial Attendant you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel; each and every shift. From the hotel lobby right through to all public guest areas; the Guests’ first impression around cleanliness is a powerful and lasting one.
Some Duties of a Janitorial Attendant include:

Welcoming each and every guest as they walk by making eye contact and acknowledging them.
Adheres to all standard operating procedures and understand all hotel processes and policies; but don’t forget you will occasionally have to find creative solutions in the pursuit of service excellence.
Preparing for your shift starts with a well-stocked cart; complete with approved cleaning supplies, guest supplies. Ensure your vacuum, mop and dusters are clean and in good working order.
Resilient and looks inward for solutions when under stress; displaying a positive can-do attitude at all times.
Empowered to develop and maintain positive working relationships and communication with every team member and supporting the team to reach shared goals; working with front desk and housekeeping as a team to communicate and strategically clean hotel public areas by priority to suit guest arrival, departures and VIP check-ins
Skills/Education/Experience:

Previous experience in janitorial, housekeeping or in a hotel is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a quality job done well
Working Conditions:
The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:

Long periods of standing and bending
Continuous physical movement during work hours
Lifting up to, but not limited to, 30 lbs.
Periods of working alone

Lobby Concierge (Front Office)
As a Concierge, you will be an important member of the Front Office team that creates a warm arrival experience for the guest while exceeding their expectations. You will act as a guide to help guest rediscover the beauty of the Canadian Rockies through the endless list of activities inside and outside the resort. As a concierge of the Pomeroy Kananaskis Mountain Lodge, you will be an ambassador for our hotel, brand, and the Kananaskis valley. It is important for you to experience the activities and learn about the products offered. You must be able to confidently, and passionately speak to our guests about all that Kananaskis has to offer.
 JOB DUTIES:
Reporting to the Guest Activities Manager, the primary responsibilities are:

Reaching out to guests in advance to begin creating itineraries prior to their arrival.
Responding to guest’s requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers.
Ensure that at all times, an up-to-date selection of booklets, guides, maps and brochures of local attractions are available.
Ensure all dining options are up to date at all times with newest menus
Provide personal recommendations and make reservations for dining options in the Hotel.
Arrange taxis, chauffeur-hire limousines and the bookings of travel, entertainment and tour arrangements for the guests.
Assisting guest’s book excursions, pre purchase lift tickets at Nakiska, and book tee times at the newly opened Kananaskis Golf course. You will also be assisting guest in booking activities arranged by Family activities including kid’s camp and so much more.
Being an ambassador for the lobby and assisting guests with all inquiries.
Ensuring the desk and lobby area are clean and well presented at all times.
Apart from your regular duties, you will support guest services in the lobby and ensure that the lobby is covered and kept clean.
All other duties as assigned
QUALIFICATIONS and REQUIRMENTS

Knowledge of Opera PMS, WinPM
Able to manage tasks independently with attention to detail and customer service focus
Able to take initiative and solve problems
Strong knowledge of Kananaskis, Hotels and surrounding area
Excellent phone manner and communication skills (verbal and written)
Business or Hospitality degree an asset
Amazing Work Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass*
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
*Pomeroy Kananaskis Mountain Lodge reserves the right to amend these offers based on availability & season. 
#p

Job Description
As the Maintenance Attendant, you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the hotel each and every shift. You will achieve excellence by facilitating the day-to-day maintenance of the property, including minor repairs and improvements, preventative maintenance, championing life & safety standards, collaborating with Corporate Office on major repairs and improvements and supporting other operational departments. Your efforts will align to deliver the best quality products, improve both guest and employee satisfaction and deliver against key financial goals and performance metrics for your department.
A Maintenance Engineer will perform some or all of the following duties:

Inspecting the condition of the property is an important part of the job; maintain and promptly repair what you can. Document and report immediately all deficiencies you can’t fix. 
Meeting with your team daily, weekly and monthly; keeping your people informed of property and corporate goals. Achieving a target of 50% conversion ratio on all incoming inquiries
Guarding our guests and your own personal safety and security is paramount; you must know and practice all emergency procedures for the hotel and policies that protect the privacy and security of our guests and yourself.
Owning the guest experience by maintaining the physical building, grounds, guest rooms, and amenities to their fullest potential.
Ability to solve practical problems and deal with a variety of variables in situations where only limited resources/solutions exist. Must be able to respond to emergencies when not on site.
Skills/Experience/Education:

Requires basic understanding of HVAC, electrical, plumbing and carpentry concepts
Previous certification or hotel maintenance an asset
Excellent listening, communication and multi-tasking skills required
Ability to compute and manipulate mathematical calculations
Proficient in English
Attention to detail and pride in a quality
Working Conditions:
The Hotel operates 24 hours a day, 7 days a week, and 365 days a year. In addition to the routine maintenance and repairs of the physical hotel, the Maintenance Engineer is also expected to be on call for Emergency situations and must be able to respond to emergencies when not on site. Maintenance Attendants may experience:

Require long periods of standing and bending
Continuous physical movement during work hours
Lifting, pushing or pulling up to but not limited to 75lbs
Periods of working alone

Janitorial Attendant
Full-Time & Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, and Medical (for example, Prescription Drugs, Chiropractic, and Massage). Some restrictions may apply
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings (full-time employment)
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average commute time to work is ten minutes.
In this role, you will work under the supervision of the Shift Manager.  Janitorial Attendants are responsible for creating a "picture perfect" guest experience throughout the casino, every shift.  From the entrance to all guest areas, the Guests' first impression of cleanliness is powerful and lasting.
Duties and Responsibilities:

Welcoming every guest as they walk by, making eye contact and acknowledging them
Adhere to all standard operating procedures, but don’t forget you will occasionally have to find creative solutions in the pursuit of service excellence
Preparing for your shift starts with well-stocked supplies.  Ensure your vacuum, mop, and dusters are clean and in good working order
Resilient and looks inward for solutions when under stress; displaying a positive can-do attitude at all times
Empowered to develop and maintain positive working relationships and communication with every team member and to support the team to reach shared goals; working as a team to communicate and strategically clean casino areas by priority to suit an excellent guest experience
Skills, Knowledge, & Abilities Required:

Previous experience in janitorial or housekeeping is an asset
Desire to work as a team player and establish a connection with coworkers and management to cultivate a positive atmosphere
Proficient in English
Attention to detail and pride in a quality job done well
Experience, Training, Certification and Education:

The ability to successfully obtain a Criminal Record Check through the Gaming Enforcement Branch (GPEB)
Must be 19+

Simple. Inclusive. Natural. Social
We are hiring for the role of Spa Pool Operator
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as the Spa Pool Operator is critical to delivering on this promise. In this role, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use.


Qualifications:

Spends most of each shift in operations delivering quality 1st impressions on the grounds, pool decks, and in outbuildings and public areas.                              
Maintains a safe and clean pool deck; by organizing and picking up furniture, towels, robes, and debris.
Completes washing schedules assigned or outlined in daily checklists.               
Taking and testing water samples to monitor pool water chemistry and making adjustments to maintain the quality standards.
Checks that the pool filtration system is in good working condition at prescribed times throughout their shift.
Prevents minor maintenance issues from becoming major issues by promptly addressing all assigned maintenance work orders.                              
Reports/logs all maintenance issues immediately that are beyond the skill set of the employee to fix on their own.               
Cleaning, clearing and maintaining all outdoor walkways, pathways, and green spaces.
Assigned tasks are completed in a manner that does not usually require follow-up, both in terms of timeliness and quality.               
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.                              
Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal.                             
Contributes to a collaborative workplace, supporting the Spa value of community, common goals and acceptance.                                                                                                                                                                     
Work Perks

Competitive wages and gratuities
Resort-wide discounts
Travel discounts
5 Personal Days per year after 90 days of consecutive service
Benefits plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Education & Experience:

Previous Spa or Hotel maintenance experience preferred
Current Certified Pool Operators (CPO) license
WHMIS, First Aid (Including CPR)
Able to lift, move, and handle pool chemicals responsibly                                                 
Good judgement around safety and guest experience
Comfortable with technology and open to new learning                                                                                                  
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders.  This role will spend a considerable amount of time working outdoors in the fresh mountain air and weather. 
#P

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FOOD AND BEVERAGE OUTLETS MANAGER
Rate of Pay: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
We are looking for an excellent team player with strong organizational skills to join our Outlets.  A strong F&B background and knowledge of hotel and restaurant operations is vital to the success of this individual.  You must have an innate drive to succeed and can work independently to manage our Outlets team.  Our top candidate will have strong organizational skills along with the ability to manage multiple areas, delivering quick decisions while maintaining an efficient and safe workplace. As the Outlets Manager, you will use your leadership skills to ensure the success of our F&B outlets within the hotel. You will be responsible for training new employees, running shifts, scheduling, and ensuring the highest degree of customer service to all guests dining with us. You will be responsible for training and developing the employees on your team.  As a leader of the department, you will also be accountable for controlling labor costs.
 Job duties:

Leads by example by motivating employees and directing the organization of the 5 F&B outlets while creating a passion for consistent service.
Ensures effective leadership, training, development, coaching and performance management of employees, through selecting the right leaders and placing them in the right roles.
Ensures the Pomeroy Kananaskis Mountain Lodge Food and Beverage Standards are the core culture in the outlets. Sets a very high standard of guest service and ensures consistency throughout the entire team
Ensures daily payroll is in line with daily covers, revenues and forecasted productivities.
Building and maintaining a positive work environment, employee relationships which will lead to consistency in high employee satisfaction
Ensures a clean and well-maintained work environment, with continual emphasis on promoting employee health and safety.
Ensures each of the team members are set up for success, by providing them with on floor leadership and the proper resources to do their job
Creates a method to ensure open communication is maintained with all departments within the hotel and that this information is passed along to the employees
Creates incentive programs for the staff, monthly food and beverage promotions and continuous improvement ideas for the existing incentive program
Involves the Restaurant Management team to ensure accurate employee performance reviews are completed by anniversary dates.
 
Employment Experience and Educational Requirements:

Minimum, 2 years of Hotel Food and Beverage leadership experience
Extensive knowledge in all areas of F&B service
A passion for food, wine and exceptional guest service a necessity
Post-secondary education in Hospitality Management an asset
Excellent communication and interpersonal skills required; must posses a high level of motivation, energy, enthusiasm, decisiveness, creativity and flair
Must possess proven leadership, administrative and staff development skills
Flexibility to work as business volumes dictate
Must be computer literate, preference given to individuals with strong knowledge of Micros 9700, and Opera.
Must possess excellent interpersonal and communication skills, both written and verbal
Ability to build and maintain positive working relationships with all co-workers and a variety of external candidates
Able to work well under pressure in a fast paced changing environment
Having vision and the ability to lead employees consistently to achieve goals
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Kananaskis Park Pass
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
*Pomeroy Kananaskis Mountain Lodge reserves the right to amend these offers based on availability & season.
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F&B Host(ess) 
Rate of Pay:  $17.00 per hour + gratuities 
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699    
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role 
As an attendant in our food and beverage outlets, you will be instrumental in providing the highest quality of service to our guests by working alongside and supporting the front-of-house service team. Reporting to the Restaurant leadership team, the primary responsibilities are greeting and seating guests, answering the restaurant reservations line, running food and drinks, clearing tables, setting tables, and replenishing buffet lines and service stations.  You may also work in-room dining serving shifts, where you will be responsible to take food orders from guest rooms, prepare the room service tray, and deliver orders to our guest rooms and take payment.
Job Duties:

Creates a warm and inviting first impression to guests of the Outlets as well as a farewell that is thankful and invites a return.
Assigns sections to servers.
Monitors and controls the flow of guests into the Outlets and each server’s section.
Take dining reservations and maintain the integrity of the reservation book.
Seats guests according to established standards and operating procedures including ensuring guest name usage.
Maintains the entrance of the restaurant including host stand, and surrounding areas.
Assists in preparing tables for new guests.
Provide information about the restaurant, hotel and surrounding area to guests.
Maintain a team focused, positive and productive relationship with all co-workers.
All other duties as may be required from time to time to ensure a high level of service and operational excellence are achieved at all time
Employment Experience and Educational Requirements:

Friendly and outgoing personality with a passion for excellent guest service.
Excellent grooming and professional presentation
Well organized during both slow and busy periods.
Demonstrated knowledge of food and beverage operations including dining reservations.
Self-motivated. Excellent communication skills, fluency in English (other languages considered and asset).
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
#p

Job Description
We are looking for a handy maintenance attendant to join our team! Weekly shifts! Monday to Friday!
Starting at $22.00 per hour, the Maintenance Attendant is responsible for performing general building and property maintenance, reporting to the Maintenance Manager. We are looking for a hands-on, fix-it type individual to keep things in good repair and above brand standards.
JOB REQUIREMENTS:

2 years of maintenance experience.
Minimum 1 year of experience in the operation and maintenance of buildings.
Pomeroy Perks:

Competitive wages start at $22.00 per hour 
Excellent benefits 
5 personal days after 90 days of continuous employment 
Paid on-the-job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Best Western World Wide discounts + Pomeroy Stay Travel Program
DUTIES:

Perform regular property inspections of the hotel, including common areas, building exterior, and landscape.
Responsible for vandalism clean up and repair, within skill level.
Maintain heating and air conditioning systems, boilers, pumps, fan units, control panels, thermostats, cooling towers, etc.
Maintain fire alarms and extinguishers.
Maintain outside grounds (remove snow, ice, and debris, spray and remove weeds, sweep and clean gutters, and water and maintain sprinkling systems).
Detect faulty operations and defective material and report those and any unusual situations to the proper manager.
Prepare, paint, and decorate interior and exterior surfaces as required.
Drywalls repairs and caulking.
APPLICABLE SKILLS:

Strong customer service orientation and skills.
Respond and attend to guests & staff-reported requests.
Resolve maintenance issues in a timely and professional manner.
Communicate daily with the Maintenance Manager to review tasks and confirm completion.
Effective communication skills with individuals at all levels.
Ability to stand for long periods of time.
Must be able to lift, push, pull, and move at least 25 pounds.
Must have or be prepared to take Pool Operator's Course.
Keep a clean and safe work environment.
Must be legally entitled to work in Canada.

Job Description
We are looking for a Kitchen Attendant to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks. 
As a Kitchen Attendant, you are authorized to ensure memorable dining experiences by helping the culinary team reach its commitment to a safe, clean, and efficient operation. You will achieve excellence by caring for, cleaning and inspecting flatware, tableware, kitchen equipment and keeping all kitchen areas to a superior standard. You will also support the flow of the kitchen operations by assisting with culinary prep.
The job duties are as follows:

Ensure plates, cups, glasses, silverware, pots & all cooking utensils are cleaned using the appropriate machinery
Maintain cleanliness and organization of stewarding kitchen areas. Remove garbage, and boxes from the kitchen as needed or at a minimum at the end of the shift.
Work each shift with a safety mindset. Be proactive in regard to front-of-the-house and back-of-the-house safety (food safety, potential hazards for employees or guests).
Ensure safe food handling procedures are followed 100% of the time.
Prepare items to meet guest requests and prepare support items as required.
Control waste and work to high efficiency with food ingredients.
Consistently prepare ingredients, garnishes, sauces, etc., to ‘spec.’
Education & Experience:

Previous stewarding/dishwashing or prep cook experience an asset
High School Diploma is an asset
Highly responsible & reliable
Ability to work cohesively with fellow colleagues as part of a team with minimum supervision
Must be able to work in a high-paced, stressful environment and maintain a professional attitude.
Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple demands. This role is physical by nature and requires the applicant to be able to lift up to 50 lbs. Repetitive motion and movements are essential functions of this position.  
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are seeking an experienced 1st cook to join our fast-paced kitchen team. We offer top-of-market wages and excellent perks. 
Job Description
As the 1st Cook, you are authorized to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests. You will achieve this by executing a culinary program that matches the brand experience, ensuring quality is delivered every time and making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.
Pomeroy Perks:

Competitive wages and Health and Wellness benefit plan 
Paid on the job training with additional learning opportunities
Growth and development opportunities, both personal and professional
Personal days: 5 per year after 6 months of continued full-time employment
Pomeroy Stay Travel Program
The job duties are as follows:

Does not accept mediocrity in the delivery of service on their shift. Able to evaluate the status quo and is able to recommend improvements for the performance department. Does not let operational roadblocks hamper their ability to deliver quality; finds creative solutions.
Their department is perceived as a centre of excellence and they are called upon to share their technical knowledge and best practices with their peers throughout the business.
Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the preparation of all food items for a la carte and/or buffet menus according to hotel recipes and standards.
Assists Executive Chef with menu ordering, inventory, and daily production planning.
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment with strict adherence to Health and Safety SOP's. Is conscious and actively involved in maintaining a safe work environment for all team members.
Follow kitchen policies, procedures and service standards and gives direction to the culinary team.
Maintains full knowledge of all menu items, daily features and promotions. Is able to manage quality standards for creation to table service.
Supervises the activities of the culinary team and provides coaching and feedback as needed. This includes training staff in preparation, cooking and handling of food.
Successful candidates must have the following credentials:
Education & Experience:

Two years of culinary experience and strong supervisory skills capable of motivating, leading and developing associates
Previous leadership experience in the culinary field required
Previous tenure as 1st cook or Sous Chef in hotel property is considered an asset
Journeyman's papers or international equivalent required
Valid Foodsafe certification or advanced (Level 2) Food Safety certification is preferred
Diploma Certification in a Culinary discipline an asset
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands. This position is set in a fast-paced environment on your feet with high levels of interaction with employees, managing multiple and competing priorities.   
Team You Will Lead:
Daily Culinary Team Supervision
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Job Description
We are looking for a Server to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you! 
As a server you are authorized to exceed guest expectations and maximize food & beverage revenue each and every shift. You will achieve excellence by providing your guests with efficient and friendly service while remaining focused on upholding minimum standard operating procedures and achieving agreed performance metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Some of the Server duties include:

Complete all opening/closing duties, extra side duties and other checklists to the best of your ability. Never leaving it for the next shift to complete.
Presenting self as a great first impression by being in proper uniform with name tag and professionally groomed.
Sell the food and beverage specials, menu features and benefits and up-sell. This requires excellent product knowledge and advanced communication skills.
Accuracy and attention to detail are two skills that support excellent service; your ability to make the guest’s experience hassle free is tied directly to efficiency and accuracy in taking orders and entering information into the POS system. Ensuring anything promised is delivered with expediency and accuracy.
Skills/Experience/Education

Previous experience as a server or in a food & beverage position is an asset
Ability to remain calm under pressure while working in a fast-paced environment
Computer savvy
Excellent communication skills, ability to multi-task and organize, produce accurate work and guest service
Excellent listening and comprehension skills required.
Working Conditions

Long periods of standing and interacting with the guest
Shift work is required. Rotating based on the hours of operation from morning to afternoon to evening shifts any day of the week or weekend
Periods of working under pressure to serve guests quickly and efficiently.
Required to move, lift, carry, pull and place objects weighing less than or equal to 25 pounds without assistance
Ability to remain calm and respectful while interacting with culinary staff and peers