Residence & Employee Experience Manager


Pomeroy Kananaskis Mountain Lodge [KAN]
Kananaskis Village, Alberta


Last Day to Apply: June 22, 2018
Employment Type: Full Time - Salaried

Come Work with Us and Live the Adventure                             

Residence & Employee Experience Manager

Live the adventure and work for a resort with unlimited opportunities designed for hospitality professionals like you. Real life, hands on training and learning opportunities designed to teach you the day to day operation of a world class mountain resort. We will help you achieve excellence by mentoring you with some of the best talent in the industry. At the Pomeroy Kananaskis Mountain Lodge, we are growing leaders.

Located in the heart of the Canadian Rockies, the Pomeroy Kananaskis Mountain Lodge is a world class mountain resort property featuring 408 guest rooms, 5 unique Food & Beverage outlets, conference facilities, Alberta’s first Nordic spa and staff accommodations. All surrounded by untouched beauty and rugged mountain peaks in the Canadian Rockies and conveniently located one hour west of Calgary and forty five minutes south of Banff and Canmore.

We are looking for a Residence and Employee Experience Manager

“Our Residence will reflect a welcoming, comfortable, clean and safe environment where each resident will be treated with fairness and respect”.

As the Residence and Employee Experience Manager, you will responsible for overseeing all employee staff accommodations (3 residence buildings and 2 houses at the nearby Golf Course), Bear Necessities store as well as play an active role in our Employee Experience/Staff Activities program. We are looking for a dynamic leader who is excited about change, and developing an engaging team.  The role requires strong organization and great guest service skills as well as proven effective leadership skills.  The Residence and Employee Experience Manager will be responsible for managing a team of supervisors and associates and will report directly to the Director of People & Culture. The successful candidate will coach and mentor the Employee Experience team by creating an environment of continuous learning and job fulfillment in a positive working environment in support of our employee engagement goals.  They will lead the achievement of the departments’ goals through training, motivation, and hands on involvement.  They will also be responsible for recruitment, onboarding, training and development off all new Employee Experience employees. 

To be considered for this role, you must have been in a leadership position for a minimum of 2 years. A post-secondary degree/diploma is an asset.  Must have a valid driver’s license (class 4 preferred) with strong computer skills.  The ideal candidate will be an enthusiastic, energetic person who is creative and organized.

Why the Pomeroy Kananaskis Mountain Lodge

We are for the Hospitalians; those with an authentic passion to serve guests, who delight in delivering memorable experiences and seek to engage and build meaningful relationships. We are for the adventure enthusiast; those who want to explore nature’s beauty from their front door, who are ready to gear up for an adventure exploring the back country in the serenity of the Rockies. 

Amazing Work Perks:

  • Personal days: 4 per year after 6 months of continued full-time employment
  • Food and Beverage discounts at ALL 5 of our dining outlets
  • Growth and development opportunities, both personal and professional
  • Onsite staff accommodations ($8.25-$13.50/day), which include a residence convenience store and employee gym
  • One meal per day in our employee cafeteria (taxable benefit)
  • Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
  • Shuttle access to Calgary, Banff, and the Big 3 Ski Resorts
  • Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
  • Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
  • Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

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