Revenue Manager

We are looking for a Revenue Manager to join our team!

If you are someone who loves working with data, thrives on optimizing performance, and enjoys making strategic decisions that drive business growth—this is the perfect opportunity for you!

Job Description 

As Revenue Manager, you will be responsible for maximizing room revenue and profitability across all market segments. You will play a key strategic role in driving commercial performance by partnering closely with Sales, Marketing, and other departments to develop and execute revenue strategies. Your analytical expertise, market insight, and leadership will be essential in optimizing inventory, forecasting demand, and identifying growth opportunities. You will also act as a key contributor in ensuring system integrity and revenue-related processes are executed to the highest standards in alignment with business goals.

Key Responsibilities:

Strategy & Collaboration

• Work in close partnership with the Sales Strategy Team to develop and implement dynamic pricing and inventory strategies across clusters.
• Identify future revenue opportunities and communicate strategies effectively to all relevant departments.
• Participate actively in the evaluation of sales strategies and make data-driven recommendations to enhance revenue performance.

Revenue Analysis & Forecasting

• Conduct detailed analysis of room revenue, profit trends, and demand forecasts.
• Lead the preparation of accurate revenue forecasts, budgets, and projections while ensuring deadlines are met.
• Generate historical and future-focused analysis to guide strategic decision-making.

Inventory & Distribution Management

• Manage room inventory across all segments, ensuring optimal allocation and rate parity across channels.
• Oversee contracted group and wholesale reservations, collaborating with the Sales team to monitor blocks, rates, and release dates.
• Prepare block pickup and release reports; ensure weekly alignment with the Event Sales team for group and tour bookings. 

Systems & Data Integrity

• Ensure the proper configuration and use of property systems (PMS, RMS, and CRS) to meet hotel operational needs.
• Champion the use of best practices in system usage and revenue optimization processes across the property.
• Support internal and external data requests, resolving system- or data-related issues promptly.

Performance Reporting

• Lead weekly revenue meetings to review current business performance, forecast updates, and future strategies.
• Contribute to month-end reporting including commentary on top-line revenue results and trends.
• Analyze customer behavior, booking patterns, and market trends to support effective pricing and promotional strategies.

Team Support & Training

• Train and support staff on systems, SOPs, revenue best practices, and effective selling techniques.
• Supervise reservations-related procedures, ensuring alignment with standards in areas such as room merchandising, guest services, and package offerings.

Leadership & Stakeholder Engagement

• Collaborate with the Corporate Director of Revenue Management to uphold and promote Pomeroy Lodging’s culture of revenue excellence.
• Resolve guest issues related to reservations and availability with professionalism and urgency.
• Attend weekly resume meetings and represent the Revenue Management function in cross-functional forums.

Required Qualifications & Skills

• Bachelor’s degree in Hospitality, Business, Economics, or a related field.
• Minimum of 3 years’ experience in hotel revenue management or a similar commercial role.
• Proficient in Property Management Systems (PMS) and Internet distribution systems; experience with tools like Opera, SynXis, and TravelClick preferred.
• Advanced Excel skills and strong competency in data analysis; familiarity with BI tools is an asset.
• Strong communication, leadership, and organizational abilities.

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This detail-oriented and analytical position is set in a fast-paced environment with high levels of interaction with employees and other stakeholders. 

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging 

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.