Restaurant Supervisor

We are looking for a Restaurant Supervisor to join our team!

If you are a person who enjoys leading a team and thrives in a fast-paced and exciting work environment, this is the perfect job for you! 

Job Description

As a Restaurant Supervisor, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will lead your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics.

Weekend availability is required.

Key Focuses

• Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
• Maintains high standards of guest service by monitoring staff, addressing guest concerns, and ensuring efficient service delivery.
• Welcomes guests entering the restaurant in a prompt and courteous manner.
• Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
• Ensures responsible service of both food and alcohol. Follows all local and provincial health & safety, food handling, alcohol service and video lottery terminal laws.

Requirements/Experience/Education

• A minimum of one year of previous supervisory experience is preferred.
• ProServe certification is required.
• Micros/ Oracle PMS knowledge is an asset.
• Proficient in English.
• Tech savvy.

Amazing Perks

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continued full-time employment.
• Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.
• Food and Beverage discounts at the Botanicus Kitchen + Bar.

Working Conditions

This position work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not just reactively. We inspire associates to tap into their intuition to anticipate guest’s every desire. At Westin, we offer our guests countless opportunities to maintain their well-being while restoring a sense of control so that they leave feeling better than when they arrived.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.