Banquet Manager

We are looking for a Banquet Manager (Full Time Permanent) to join our team at the Pomeroy Hotel Fort St John, British Columbia. 

Unforgettable guest experiences, delicious regional fare and a full-service hotel and casino make every event at Pomeroy Hotel and Conference Centre a truly memorable affair. Showcase your communication and organization strengths as a Banquet Manager, where you will lead and liaise among multiple departments to ensure each group function is truly an exceptional experience for our guests.

What Is In It For You

• Temporary Lodging
• Competitive extended benefits package including medical, vision and dental for full-time employees
• Employee Pomeroy Stay Travel Program
• Comprehensive Wellness Program
• 5 Personal Days yearly
• Discounts on food & beverage within outlets
• Opportunity to develop your talent and grow within the Pomeroy Family of Hotels
• Banquet Gratuities
• 3 weeks’ vacation

 What You Will Be Doing

 Reporting to the Executive Chef & Food and Beverage Manager, responsibilities and essential job functions include:

• Consistently offer professional, courteous and engaged service
• Follow outlet policies, procedures and service standards
• Ensure smooth and efficient functioning of the Banquet Department
• Ensure all functions maintain a first-class and positive visual impact; including ambiance, décor and service delivery
• Balance operational, administrative and Colleague needs
• Assist with coaching and training the Banquet team in all aspects of the department
• Process all banquet bills to ensure financial reporting is accurate
• Respond to guest concerns and react quickly and professionally
• Assume responsibility for all banquet facilities, including cleanliness, repair and maintenance, reporting any deficiencies as required
• Work closely with the Culinary and Stewarding team to ensure all banquet requirements are in place
• Attend pre-conference, daily and leadership meetings as required
• Liaise interdepartmentally to ensure events are executed successfully
• Liaise with onsite meeting planner to ensure clients’ needs are being met
• Empowered to develop and maintain positive working relationships and communication with all Stakeholders; supporting the organization to reach its goals.

 Your Experience and Skills Include

•  Previous leadership/management experience in food and beverage required
• Serve It Right certification is required
• Valid BC Driver’s License required
• Previous experience in a hotel banquet setting
• Computer literate in Microsoft Window applications required
• University/College degree in a related discipline preferred
• Excellent communication and organizational skills
• Strong interpersonal and problem-solving abilities
• Highly responsible & reliable
• Ability to multitask and work well under pressure in a fast-paced environment
• Ability to work cohesively as part of a team
• Ability to focus attention on guest needs, remaining calm and courteous at all times Your

 Team And Working Environment

• Fast-paced, upscale, full-service hotel & casino
• Hospitality employees from around the globe making this a great place to develop lifelong connections
• Team-oriented work environment

 Must be legally eligible to work in Canada

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.