Night Auditor

This position is at Alyeska Resort in Girdwood, Alaska. 

Night Auditor

As a Night Auditor, you are accountable for balancing and closing the day’s business in an accurate and timely manner, preparing the hotel for the next day’s operation and for the safety of all of our guests and employees on property. You are empowered to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. The Night Auditor shift is typically 11:00pm to 7:00am.

Why Alyeska?

Alaska is an incredible place and Girdwood is a friendly, lively town where residents value both outdoor adventure and community spirit. Alyeska Resort offers the type of atmosphere where our employees are able to work hard and play hard, and are encouraged to share their enthusiasm with our guests.

Offering year-round and seasonal opportunities, working at Alyeska Resort is both rewarding and exhilarating. Whether you are a seasoned hospitality or ski resort professional, or just starting out with an avid interest in ski area management or travel tourism, we invite you to review current career opportunities and check back often as we are always seeking great talent.

Pomeroy Perks:

• Vision, Dental, and Medical Insurance for regular full-time employees
  • Paid holiday and paid time off (Vacation and Personal)
  • Free Season Pass for employees and qualified dependents
  • Roth 401(k) and 401(k) Retirement Savings Plan
  • Discounts for rooms at The Hotel Alyeska and affiliate hotels
  • Discounts in Resort restaurants, shops, and fitness center/pool
• Paid on the job training with additional learning opportunities
• Growth and development opportunities, both personal and professional

Main Duties:

• Perform end of day procedures and night audit checklist with utmost attention to detail and accuracy
• Own the guest’s sense of arrival by checking in and out guests, taking reservations, monitoring the cleanliness and readiness of guest areas
• Respond to guest complaints by seeking to resolve all issues prior to the guest’s departure
• Knowing all emergency procedures and general crisis situation management, ensuring guest and employee safety is followed
• Contribute as an engaged team member by participating in department meetings, community gatherings, people events, social committees and surveys throughout the year

Skills/Requirements:

• Superb listening, comprehension, and communication skills
• Previous experience an asset
• Related post-secondary certification an asset
• Computer savvy
• Ability to work nights (11:00 PM – 7:00 AM)
• Ability to successfully work alone and unsupervised

Working Conditions:

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, on your feet, managing multiple sequences and demands.  

About Pomeroy Lodging

Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.