Spa Facilities Supervisor

Alyeska Resort & Hotel Alyeska
Alyeska, Alaska

Last Day to Apply: November 30, 2021
Employment Type: Full Time - Hourly

Simple. Inclusive. Natural. Social

We are hiring for the role of Spa Facilities Supervisor.  This full-time leadership opportunity is based out of the brand new Alyeska Nordic Spa in Girdwood, Alaska, and offers an excellent compensation and benefits package.

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

Achieving Excellence:

As the Spa Facilities Supervisor, you are authorized to exceed guest expectations by leading your people to create  "picture perfect" guest experiences throughout the Spa each and every shift. You will achieve excellence by facilitating and overseeing the Spas day-to-day maintenance, including minor repairs and improvements, preventative maintenance, championing life & safety standards, collaborating with the Spa Facilities Operations Manager on major repairs and improvements, supporting other operational departments. We commit to giving you the training, tools, support and leadership required to be successful; achieving excellence is up to you.   


  • Product Knowledge of all pools, sauna, steam rooms and spa layout, amenities and Emergency Exits. In addition to understanding various system requirements, i.e. mechanical, electrical, fixtures and equipment.
  • Collaborating across all spa departments to support each departmental maintenance program and execute daily, weekly and monthly checklists.
  • Preventing minor maintenance issues from becoming major issues by promptly investigating all maintenance requests/work orders and prioritizing the needs of the Spa. Documents and maintains detailed records on all physical equipment, life safety systems and items requiring regular inspection.
  • Maintains pools, sauna, steam rooms, public guest space (indoor and outdoor), and back of house areas by performing various tasks related to a variety of trades including carpentry, plumbing, electrical, air conditioning, painting, wall covering and tiling to ensure an attractive and well-maintained spa.
  • Be aware and vigilant to protect yourself, employees, guests and the property against safety hazards. Take responsibility for following up on repairs or solutions and their execution.


Work Perks

  • PTO – Paid/Holiday Time Off
  • Commuter’s Allowance
  • Personal Days
  • Referral Bonuses
  • Medical & Dental Health Plan
  • Discounts on Retail Products and Spa Services


Experience the Alyeska Resort here: 

Education & Experience:

  • Requires advanced understanding of HVAC, electrical, plumbing and carpentry concepts
  • Trade Certifications an asset
  • Safety Certifications an asset
  • Previous certification or hotel maintenance an asset
  • Minimum 3 years in a supervisory role


Working Conditions:

This position may work long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of        -30 C / -22 F to +30 C / +86 F.


Physical Demands: 

The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job


Work Environment: 
The noise level in this work environment is usually moderate


Team You Will Lead:

Supervision of the Spa Pool Operators/Facilities Maintenance


About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.


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