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Bell Person - CO-OP


Delta Lodge at Kananaskis [KAN]
Kananaskis Village, Alberta
Posted On: December 21, 2017
Last Day to Apply: February 28, 2018
Employment Type: Contract

Come Work with Us and Live the Adventure


Bell Person - CO-OP

Live the adventure and work for a resort with unlimited opportunities designed for hospitality professionals like you. Located in the heart of the Canadian Rockies, the Delta Lodge at Kananaskis is a world-class mountain resort property featuring 408 guest rooms, 5 unique Food & Beverage concepts, conference facilities, spa and wellness centre and staff accommodations.  All surrounded by untouched beauty and rugged mountain peaks in the Canadian Rockies and conveniently located one hour west of Calgary and forty five minutes south of Banff.  You’ll find no other place quite like Kananaskis to live, to work, and to experience.  If genuine hospitality lives within you, and you want to work with people from all over the world, then come live the adventure and join a Rocky Mountain resort with unlimited opportunities designed for professionals like you.  At the Delta Lodge at Kananaskis, we are turning enthusiastic, service-driven people into hospitality leaders.

We are looking for a Bell Person for our Co-op Season this Summer

The bell person will enjoy being part of a team that creates an atmosphere of exceeding guest expectations by using your superior guest service skills, combined with your communication and organization abilities to provide a high degree of professionalism and efficiency for all guests and visitors at the resort. You will achieve success in this role by being the first point of contact for our guests, assisting with the loading and unloading of luggage, answering questions, and making suggestions about local amenities and attractions.  Furthermore, you will provide valet parking, assist with room deliveries, drive shuttles to local attractions, promptly follow up with guest requests or concerns, and offer personalized services to enhance the guest’s stay, all while providing courteous, professional and attentive service at all times. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

The successful incumbent will have previous guest relations and/or bell desk experience, and/or be in a school program looking for a cooperative education placement.  Our top candidates will be dynamic, enthusiastic, and energetic individuals who thrive under pressure and have the ability to multi-task, have a professional presentation and demeanor, and enjoys working in a team environment.  They must be in possession of a Driver's license and be able to drive a standard vehicle.

Why the Delta Lodge at Kananaskis

We are for the Hospitalians; those with an authentic passion to serve guests, who delight in delivering memorable experiences and seek to engage and build meaningful relationships. We are for the adventure enthusiast; those who want to explore nature’s beauty from their front door, who are ready to gear up for an adventure exploring the back country in the serenity of the Rockies.  We are a young organization founded on our 5 core values: Family, Quality, Winning, Industry, and Honesty.  These values describe how we interact with each other, our guests, and our communities.  Our culture, built upon our strong values and a commitment to people, quality and results, is the reason for our success.  When you love where you work, and you love the people you work with, life is good.  That’s life in Kananaskis.  The first thing you’ll notice is this isn’t just a job, and these aren’t just your coworkers, these people are your family.

Each and every Delta Lodge at Kananaskis employee is entitled to all of these amazing job perks:

  • Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, Golf Passes, Ski/Snowboard Passes, to name a few
  • Shuttle access to Calgary, Banff, and Big 3 Ski Resorts
  • Health and Wellness benefits, including; Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions apply)
  • Food and Beverage discounts at ALL 5 of our dining outlets
  • Growth and development opportunities, both personal and professional
  • Onsite staff accommodations ($8.25-$13.50/day), which include a residence convenience store and employee gym
  • Free use of all our resort recreation facilities including the Summit Spa and Fitness Centre
  • Marriott Destinations membership providing you discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
  • One meal per day in our employee cafeteria (taxable benefit)

Moreover, this world-class resort is in the midst of a $30 Million revitalization, leaving no stone unturned.  The 408 guest rooms, the 36,000 sf of conference and event space facilities and the Food & Beverage offerings are all being completely renovated.  Once complete, we will offer five unique food & beverage concepts, a new two-story lobby, and unique to Alberta, a Nordic Spa.  The renovation and repositioning will take this jewel of a mountain escape and make it shine like new.  Life in Kananaskis is unlike anywhere else in the world.  If you were born with the spirit of adventure, if you love being in the wilderness, if you thrive off of adrenaline, then Kananaskis Country is for you.

Visit us to learn more informationn and to apply at www.livetheadventure.ab.ca

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