Registered Massage Therapist
Why Kananaskis Nordic Spa?
• Onsite staff accommodations, which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Shuttle access to Calgary, Banff, and Big 3 Ski Resorts
• Health and Wellness benefits, including; Life Insurance, Accidental death and dismemberment, Dental,
Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
Summary of Responsibilities:
Responsibilities include but are not limited to the following;
• Represent Kananaskis Nordic Spa with the highest level of service excellence and be knowledgeable of
facility, treatment and retail offerings
• Perform 30, 45, 60 and 90 minute massages while ensuring the clients comfort at all times
• Strictly enforce the privacy and confidentiality of all guest information
• Reiterate home care recommendations and retail sales
• Monitor and maintain the physical environment, ensuring cleanliness and organization at all times
• Demonstrate pride in work by creating positive energy, team work, excitement and fun
• Meet the demands of a fast-paced environment through personal empowerment, using good judgment
and the ability to multi-task
• Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to
detail
• Acknowledge all guests, anticipate their needs and respond promptly
• Effectively handle guest comments and feedback both in person and in writing, with an ability to identify
and resolve any concerns
• Communicate with all other departments within Kananaskis Nordic Spa to ensure effective and efficient
management of operations
• Have complete understanding of and adhere to all company policies, procedures and standards
• Follow all health and safety policies and ensure the safety of guests and colleagues and identify and
report safety concerns and hazards immediately
• Other duties as assigned
Our Ideal Candidate:
• Graduate from a 2200-hour program from accredited School of massage required
• Registered as a massage therapist in the province of Alberta required
• CPR and First Aid Training required
• 1 year work experience as a Registered Massage Therapist preferred
• Previous experience working in Spa, Hospitality, Guest Service and/or Retail Sales preferred
• Must be highly self-motivated and able to work with minimal supervision
• Possess passion and natural inclination for Guest Service and Health and Wellness
• Must have excellent communication skills both written and verbal
• Must possess professional presentation
• Must have excellent time management skills
• Ability to focus on attention to detail, remaining professional and courteous at all times
Working Conditions:
Include but are not limited to:
• Ability to work a variety of shifts including early mornings, late evenings, weekends and holidays
• Frequent standing and walking throughout shift • Frequent bending, kneeling, pushing, pulling
• Frequent ascending or descending, stairs and ramps
• Frequent lifting and occasionally required to lift up to 25 lbs.
Visa Requirements:
All applicants must be legally entitled to work in Canada.