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Nordic Spa Registered Massage Therapist

Pomeroy Kananaskis Mountain Lodge [KAN]
Kananaskis Village, Alberta

Last Day to Apply: December 29, 2017
Employment Type: Full Time - Hourly

Registered Massage Therapist

Why Kananaskis Nordic Spa?

• Onsite staff accommodations, which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Shuttle access to Calgary, Banff, and Big 3 Ski Resorts
• Health and Wellness benefits, including; Life Insurance, Accidental death and dismemberment, Dental,
Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)

Summary of Responsibilities:

Responsibilities include but are not limited to the following;
• Represent Kananaskis Nordic Spa with the highest level of service excellence and be knowledgeable of
facility, treatment and retail offerings
• Perform 30, 45, 60 and 90 minute massages while ensuring the clients comfort at all times
• Strictly enforce the privacy and confidentiality of all guest information
• Reiterate home care recommendations and retail sales
• Monitor and maintain the physical environment, ensuring cleanliness and organization at all times
• Demonstrate pride in work by creating positive energy, team work, excitement and fun
• Meet the demands of a fast-paced environment through personal empowerment, using good judgment
and the ability to multi-task
• Demonstrate exceptional follow-up abilities and ownership of tasks assigned with a strong attention to
• Acknowledge all guests, anticipate their needs and respond promptly
• Effectively handle guest comments and feedback both in person and in writing, with an ability to identify
and resolve any concerns
• Communicate with all other departments within Kananaskis Nordic Spa to ensure effective and efficient
management of operations
• Have complete understanding of and adhere to all company policies, procedures and standards
• Follow all health and safety policies and ensure the safety of guests and colleagues and identify and
report safety concerns and hazards immediately
• Other duties as assigned

Our Ideal Candidate:

• Graduate from a 2200-hour program from accredited School of massage required
• Registered as a massage therapist in the province of Alberta required
• CPR and First Aid Training required
• 1 year work experience as a Registered Massage Therapist preferred
• Previous experience working in Spa, Hospitality, Guest Service and/or Retail Sales preferred
• Must be highly self-motivated and able to work with minimal supervision
• Possess passion and natural inclination for Guest Service and Health and Wellness
• Must have excellent communication skills both written and verbal
• Must possess professional presentation
• Must have excellent time management skills
• Ability to focus on attention to detail, remaining professional and courteous at all times

Working Conditions:

Include but are not limited to:

• Ability to work a variety of shifts including early mornings, late evenings, weekends and holidays
• Frequent standing and walking throughout shift  • Frequent bending, kneeling, pushing, pulling
• Frequent ascending or descending, stairs and ramps
• Frequent lifting and occasionally required to lift up to 25 lbs.

Visa Requirements:
All applicants must be legally entitled to work in Canada.

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