Yora Bistro Bartender

Bistro Bartender

Yora Nordic Spa Kananaskis | Kananaskis, Alberta

Full-Time, Hourly | Reports to the Bistro Manager/Supervisor

The Opportunity

At Yora Nordic Spa Kananaskis, the Bistro is more than a restaurant. It is an important part of the wellness journey, a place where nourishment, hospitality, and social connection come together.

As a Bistro Bartender, you will help create meaningful guest experiences through genuine conversation, thoughtful recommendations, and beverages prepared with care. Whether preparing a refreshing beverage or helping guests discover something new, you will contribute to an atmosphere that feels welcoming, relaxed, and social.

Through your product knowledge, attention to detail, and warm hospitality, you will ensure every guest interaction feels personal and unhurried, even during our busiest periods.

What You’ll Do

Create an Exceptional Guest Experience

• Welcome and engage guests with warmth, professionalism, and genuine hospitality.
• Create a relaxed, welcoming, and social bar experience that complements the Yora wellness journey.
• Provide thoughtful beverage recommendations based on guest preferences and menu knowledge.
• Prepare and serve beverages with consistency, quality, and attention to presentation.
• Anticipate guest needs and provide attentive service without making guests feel rushed.
• Respond promptly and professionally to guest questions, feedback, and service concerns.
• Promote responsible alcohol service while maintaining a comfortable and inclusive environment.

Deliver Operational Excellence

• Prepare alcoholic and non-alcoholic beverages according to approved recipes, portion sizes, and presentation standards.
• Provide efficient beverage service for both bar guests and Bistro Servers.
• Maintain a clean, organized, stocked, and guest-ready bar throughout each shift.
• Complete bar preparation, opening, closing, cleaning, and daily service responsibilities.
• Accurately enter orders and process payments using Point of Sale (POS) systems.
• Receive, store, rotate, and handle beverage products according to established procedures.
• Monitor product levels, assist with inventory counts, and communicate shortages or equipment concerns.
• Follow all food safety, sanitation, responsible alcohol service, and workplace safety procedures.

Support a Positive Team Environment

• Collaborate with Servers, Bistro Attendants, Supervisors, and Kitchen team members to deliver a seamless guest experience.
• Communicate clearly with Bistro Servers to support accurate and timely beverage service.
• Support teammates during busy service periods and assist where needed.
• Participate in beverage knowledge, product, responsible alcohol service, and operational training.
• Share product information, guest feedback, and operational updates with teammates.
• Contribute to a positive Bistro culture built on hospitality, teamwork, accountability, and mutual respect.

Support Business Performance

• Maintain accurate beverage preparation, portion control, and payment processing to support cost management.
• Minimize unnecessary waste, spoilage, breakage, and product loss.
• Maintain appropriate inventory and product levels throughout service.
• Make thoughtful beverage recommendations that enhance the guest experience and support sales.
• Promote featured beverages and seasonal offerings through genuine guest conversations.
• Use products, supplies, glassware, tools, and equipment responsibly.
• Support departmental revenue, productivity, and operational efficiency objectives.

What You Bring

• Previous bartending experience is preferred.
• Strong guest service and communication skills with a warm and welcoming approach.
• Knowledge of beverages, preparation techniques, and responsible alcohol service.
• Appropriate responsible alcohol service certification, as required.
• Food safety certification, as required.
• Ability to learn and confidently communicate food and beverage product knowledge.
• Strong attention to detail and commitment to consistent beverage quality.
• Comfortable using Point of Sale (POS) and payment systems.
• Ability to remain calm, organized, and professional in a fast-paced environment.
• Genuine interest in hospitality, wellness, and creating memorable guest experiences.

What We Offer

• Competitive wages and Health and Wellness benefit plan.
• Paid on-the-job training.
• Employee wellness privileges, discounted experiences at Yora Nordic Spa locations.
• Food and Beverage discounts and Exclusive Yora retail discounts.
• Learning, growth and development opportunities within a growing wellness brand.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Marriott Employee Travel program provides you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Pomeroy Stay Travel Program.

Schedule & Work Environment

This position requires flexibility to work mornings, evenings, weekends, and holidays based on operational needs. The role may require supporting different Bistro service areas based on guest volumes and business needs.

The position involves extended periods of standing and walking, bending, reaching, twisting, crouching, repetitive hand and arm movements, and lifting or carrying beverage products, glassware, ice, equipment, and bar supplies. Working conditions may include exposure to alcoholic beverages, food allergens, sharp tools, broken glass, cleaning chemicals, changing temperatures, and wet or slippery surfaces. Employees must follow applicable food safety, responsible alcohol service, equipment safety, and workplace procedures and perform the essential functions of the position safely.

Your creativity enhances every beverage. Your attention to detail inspires confidence. Your genuine hospitality creates meaningful connections and memorable guest experiences.

Bring your skills to Yora Nordic Spa Kananaskis and help guests slow down, connect, and enjoy exceptional Bistro experiences.