Sales Coordinator

Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699  

THIS ROLE IS BASED AT THE POMEROY LODGING CALGARY OFFICE, AB.

Are you an outgoing, organized, and goal-oriented individual who thrives in a collaborative team environment? Are you passionate about hospitality and interested in a career in sales that connects you to one of Canada’s most iconic mountain destinations? If so, we’d love to meet you.

We are looking for a Sales Coordinator to join our Group Sales team, working from our Calgary office in support of Pomeroy Kananaskis Mountain Lodge, a world-class resort nestled in the heart of Kananaskis Country. As part of the Autograph Collection by Marriott, the Lodge offers guests a premium luxury experience, surrounded by stunning scenery, alpine adventure, and elevated hospitality. You’ll be part of a sales team that brings this experience to life by attracting group business and building strong client relationships.

About the Role

As our Sales Coordinator, you will be the go-to support for the Group Sales department, ensuring seamless communication, smooth operations, and high-impact presentation of our offerings. This is an ideal role for someone looking to grow their career in hospitality sales, while being based in the city and working closely with a high-performing remote sales team.

Reporting to the Director of Group Sales, this position will support a range of sales activities including proposals, reporting, lead management, and administrative tasks.

Who You Are

We’re looking for someone who:

• Is a team player who thrives on collaboration and communication
• Has a polished, professional presence and enjoys working with people
• Is goal-oriented, organized, and motivated to support sales success
• Is interested in a long-term career in hospitality sales or event planning, with an understanding of premium and luxury hospitality environments
• Loves the idea of promoting the Canadian Rockies and incredible group experiences

Key Responsibilities

We believe the right attitude and communication style are more important than hard skills, which can be trained. You'll do well in this role if you're a proactive communicator, detail-oriented, and enjoy balancing multiple tasks in a fast-paced environment.

• Support Sales Managers with creation and formatting of proposals and contracts
• Respond to general group sales inquiries and provide initial resort information
• Qualify incoming leads and assign them to the appropriate Sales Manager
• Maintain and update client profiles, lead status, and communication logs in the sales database
• Coordinate internal approvals for rates, proposals, and contract terms
• Prepare and distribute reports, presentations, and other materials as needed
• Assist in organizing site inspections and familiarization (FAM) tours for potential clients
• Manage inventory and shipping of sales kits, promotional items, and tradeshow materials
• Support execution of department projects and initiatives as directed

Qualifications & Requirements

• Post-secondary education in Hospitality, Business, or related field (preferred)
• Minimum 1 year of experience in a sales support or administrative role (hospitality experience is a strong asset)
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Exceptional attention to detail, organizational, and time-management skills
• Excellent verbal and written communication abilities
• A professional and polished demeanor with an understanding of premium/luxury hospitality environments
• Familiarity with OPERA, CI/TY, or Sales & Catering software is considered an asset

 Why Join Us?

Working from the Pomeroy Lodging Head Office in Calgary while supporting a luxury resort in the Rockies offers the best of both worlds—urban career access and a connection to world-class hospitality in a mountain setting. You’ll be part of a passionate and driven team with opportunities for learning, and growth within the Pomeroy Lodging family.

Amazing Perks:

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at all 6 of our dining outlets
• Health and Wellness benefits (some restrictions may apply)
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
• Discounted access to our Nordic Spa*

Location: Pomeroy Lodging Office, 707 7 Ave SW #810 Calgary, AB with occasional travel to Pomeroy Kananaskis Mountain Lodge

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

 *Season Availability, subject to cut-off dates.