Catering and Events Coordinator

We are looking for a Catering and Events Coordinator to join our team!

Are you a dynamic individual who excels when communicating with others? Those strong social skills make you the perfect candidate for this job! 

Job Description

As the Catering and Events Coordinator, you are authorized to deliver memorable and successful events that meet our guests' expectations and contribute to the overall success and reputation of our organization.  Your role is very important because you are responsible for building rapport and loyalty with clients and planning, organizing, and executing all catering events. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

Pomeroy Perks

• Competitive wages, gratuities, Health and Wellness benefit plan.
• Paid on-the-job training with additional learning opportunities.
• Growth and development opportunities, both personal and professional.
• Personal days: 5 per year after 90 days of continuous full-time employment.
• Pomeroy Stay Travel Program.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Community-focused with a tenacious sales approach, skilled in building strong pipelines, generating quality leads, and driving sustainable business growth.
• Understands that effective and cohesive communication between departments is vital to the hotel’s operation.
• Acts as the primary contact for clients interested in booking catering events. Promptly responds to inquiries, provides information about services, and assists in customizing event packages based on client needs.
• Works with clients to plan and design events, considering details such as menu selection, venue setup, décor, audiovisual requirements, and any additional services needed.
• Coordinates with various vendors, including decorators, florists, entertainers, and audiovisual technicians, to ensure their services align with the event’s requirements.
• Creates detailed event budgets, keeping track of expenses negotiating with vendors to secure competitive rates, and ensuring the event stays within the budget.
• Drafts and finalizes event contracts outlining the terms and conditions of the event, including services provided, payment terms, and cancellation policies. 
• Organizes and manages event logistics, including setup and teardown schedules, transportation arrangements, and any necessary permits or licenses.
• Support the smooth execution of catering events, ensuring all elements come together seamlessly. May have to be present on-site during events to handle any last-minute details or changes.
• Protects self, co-workers, and guests against safety hazards; reports immediately to the manager on duty.
• Completes work processes and checklists that seamlessly support the Pomeroy Lodging Core Values of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
• Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
• Contributes to a collaborative workplace, supporting the Pomeroy Lodging Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
• Additional administrative duties as required.

Experience/Passions/Education

• Post-Secondary Diploma/Degree in a Hospitality/Tourism field preferred.
• Minimum 1 year of experience in hotel catering/sales is required.

Working Conditions

This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.