Houseperson

We are looking for a Houseperson to join our team!

If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!

Job Description

As the Houseperson, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to all public guest areas, the guest’s first impression of cleanliness is a powerful and lasting one.

Key Focuses

• Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
• Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
• Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
• Vacuums, dusts, cleans, sweeps, polishes, and restocks all public guest areas.
• Cleans and sanitizes all public bathrooms, showers, toilets, sinks, and countertops.
• Inspects and maintains the condition of all public areas. Including furniture, fixtures, floor, and window treatments.

Experience/Passions/Education

• Previous experience in housekeeping, janitorial, or hotel is an asset.
• Attention to detail and pride in a quality job done well.
• Proficient in English

Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.