Director of People & Culture
Rate of Pay: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB.
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
Reports to: Resort General Manager
Achieving Excellence:
Pomeroy Kananaskis Mountain Lodge is a 400+ room Autograph Collection by Marriott, located 60 minutes west of Calgary International Airport. As the Director of People & Culture, you have a crucial seat on the Executive Committee, providing Human Resource leadership and strategic direction in support of the Resort's overall strategic goals. Most importantly, you will champion Pomeroy Lodging Core Values and operationalize them; supporting a work environment that is collaborative and driven in keeping it's promises. Promises related to performance management, people relations, health & safety and workforce planning. In short: take the Core Values out into the operation and bring them to life. We commit to giving you the authority and resources required to succeed; achieving excellence is up to you.
Key Focuses
Strategic Planning and Alignment:
Develops and implements People & Culture (P&C) strategies that are aligned with the company’s overall business goals, collaborating closely with the wider Executive team as a business partner
Conducts a thorough assessment of needs and deploys strategies and tactics by setting priorities and securing the required resources
Emphasizes talent acquisition, retention, development, and succession planning to support the Resort's long-term success
Leadership and Employee Relations:
Leads the P&C initiatives across the Resort, providing guidance and support to leaders at all levels to foster a culture of trust, honesty, respect, and gratitude
Actively engages with the Resort General Manager and other leaders to handle employee issues, conflicts, and disciplinary actions, ensuring alignment with the organization's Core Values
Coaches and supports leaders to ensure they have the tools and knowledge to handle employee concerns proactively, preventing conflicts from escalating
Recruitment and Selection:
Oversees the recruitment and selection strategy for the Resort, ensuring all pipelines are active and working in collaboration with Corporate P&C to maximize recruitment efforts
Manages the onboarding process to ensure a positive first impression and successful integration of new employees into the Resort's culture
Compensation, Benefits, and Compliance:
Collaborates with senior operational and human resource leaders to design and implement total compensation packages, including recognition and incentive programs tailored to the Resort's needs
Ensures that compensation structures, salary reviews, and benefits programs are competitive and in line with market trends, with a focus on work-life balance
Ensures Resort people practices are compliant with legal requirements and organizational values, managing the risk of litigation and conflict
Training and Development:
Identifies training gaps and collaborates with Corporate P&C to develop and deliver resort-wide training programs that align with the Resort’s specific operational needs
Works with Resort leadership to integrate training and development as a central component of the Resort's strategy to drive efficiency and achieve desired results
Health, Safety, and Wellness:
Leads the implementation of health, safety, and wellness policies and procedures within the Resort, ensuring compliance through training, monitoring, and proactive safeguarding measures
Manages the employee residence experience, focusing on the health, safety, and comfort of employees residing in Resort-provided accommodations
Internal Communication and Collaboration:
Works with the Resort leadership team to build effective internal communication channels that resonate with all employees, ensuring alignment with Corporate P&C initiatives
Connects meaningfully with employees, ensuring promises are kept and fostering a collaborative work environment.
Metrics and Analytics:
Utilizes data to assess P&C performance against agreed KPIs, ensuring that the Resort division meets its people-related goals
Monitors labour budgets and residence allocations of all departments within the Resort, working with leaders to address inefficiencies and optimize resource allocation
Visibility and Accessibility:
Maintains a visible and accessible presence throughout the Resort, building strong working relationships and being perceived as a trusted partner in problem-solving.
Executes assigned deliverables with minimal follow-up required, ensuring timeliness, scope, and quality in all P&C initiatives
Personal and Professional Conduct:
Demonstrates behaviours and communication that support all five of the organization's core values (Family, Honesty, Industry, Quality, Winning) serving as a role model for all Resort employees
Experience/Passions/Education
Passionate about building cultures of Service Excellence with strong emotional intelligence
Advocate for the employee experience
10 years of Human Resource experience with time spent in premium or luxury hotels environments
Strong knowledge of employment laws and regulations
Excellent communication, leadership, and problem-solving skills
Strong collaboration skills, ability to work cross functionally and across wider organization
Bachelor’s degree in Human Resources, Business Administration, or related field
Preferred that the candidate is knowledgeable about the Canadian Rockies mountain culture, interested in local recreation, history or environment
Working Conditions
Due to the 365-day, a year operation of the Resort, the Director of People & Culture may be exposed to long shifts that at times include late hours, weekends, and holidays. The positions will work closely with the General Manager as a business partner. This is a fast-paced working environment with high levels of interaction with employees and other stakeholders. The Director of People & Culture will spend a lot of time on their feet, multitasking competing priorities, effectively leading employees, solving problems and fostering a culture of service excellence.
Amazing Perks:
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass*
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here: https://vimeo.com/261927699
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