We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy & Wyndham Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Proficient in English.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Front Desk Supervisor to join our team!
If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!
Job Description
As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.
Experience/Passions/Education


Minimum 1 year of previous experience as a Front Desk Supervisor at a hotel is a must.
Proficient in English.
Tech-savvy.
Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Job Posting: Guest Contact Center Agent
Location: Pomeroy Lodging, Downtown Calgary, AB
Reports to: Contact Center Supervisor
Achieving Excellence
Are you passionate about creating exceptional guest experiences? As a Guest Contact Center Agent, you will play a vital role in delivering outstanding service by handling reservations, responding to inquiries, and sharing your knowledge about our resorts, hotels, and spa services. Your guest-centric approach, attention to detail, and ability to build rapport will ensure guests have memorable experiences while helping you achieve sales targets.
Key Responsibilities
Reservation Handling:

Receive and process reservations for resorts, hotels, and spa services via inbound and outbound calls, email, and online platforms.

Provide accurate information regarding room availability, rates, and spa services.

Assist guests in selecting accommodations and spa treatments tailored to their preferences and needs.

Guest Interaction:

Communicate effectively with guests to understand their requirements and preferences.

Handle inquiries related to room amenities, spa packages, and special requests.

Address guest concerns promptly and provide timely solutions to ensure a high level of satisfaction.

Product Knowledge:

Stay updated with the latest offerings and services to answer guest inquiries confidently and accurately.

Sales Targets:

Meet or exceed assigned sales targets, contributing to individual and team goals.

Documentation and Reporting:

Accurately record guest information, interactions, and transactions in the system.

Adherence to Policies and Procedures:

Follow company policies, procedures, and PCI compliance standards.

Participate in training sessions to enhance product knowledge and sales skills.

Core Values:

Quality: Commit to excellence and uphold the highest standards in product and service.

Honesty: Act with integrity by fulfilling commitments in the manner promised.

Family: Contribute to a collaborative workplace rooted in trust, respect, and gratitude, celebrating collective success.

Qualifications:

Proven experience in sales or guest service, preferably in a call center environment (asset).

Strong interpersonal skills with the ability to build rapport with diverse guests.

Results-driven mindset with a focus on achieving and exceeding sales targets.

Working Conditions: This position involves:

Day, afternoon, or evening shifts, including weekends.

Long periods of sitting and phone use throughout the shift.

Working from an office in downtown Calgary

Apply now with your resume to join our team! 

We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Proficient in English.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Breakfast Attendant to join our team!
Are you a personable individual who enjoys an exciting and fast-paced work environment? This is the perfect job for you!
Job Description
As a Breakfast Attendant, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is crucial because you are the first impression on each of our guests.  Additionally, you will achieve excellence by creating a welcoming and personalized breakfast experience for each guest, setting up breakfast each morning, and ensuring that you uphold the highest standards in food service. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional during all guest encounters and responds appropriately to guest complaints.
Ensures the breakfast room, food stations, and all guest contact points are “picture-perfect” for optimal first impressions.
Welcomes guests entering the breakfast room in a prompt and courteous manner.
Begins shift with a well-stocked pantry with dry and fresh items, complete with all menu requirements.
Sets up all stations on the breakfast bar, brews coffee, and prepares hot items for the start of breakfast hours.
Maintains a strong product knowledge of food and beverage offerings and abides by all safety and health regulations.
Experience/Passions/Education


Previous experience in a hotel position is an asset.
Food Safe Certificate.
Excellent Customer Service.
Proficient in English.
Working Conditions

This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Line Cook
$19.26 per Hour
Part-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Mental Health resources at no cost to the employee
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work to support a team of culinary professionals in creating inspired and memorable dining experiences for our guests.  You will execute a culinary program that matches the brand experience, ensuring the quality delivered every time and making decisions focused on upholding the highest standards in guest service.
Duties and Responsibilities:

Plans and organizes the culinary team in the preparation of food items. Ensure consistency in the practice of all food items for a la carte and buffet menus according to recipes and standards
Assists Executive Chef with menu ordering, inventory, and daily production planning
Ensure the cleanliness and maintenance of all work areas, utensils, and equipment strictly to Health and Safety SOP. Is conscious and actively involved in maintaining a safe work environment for all team members
Follow kitchen policies, procedures and service standards and gives direction to the culinary team
Maintains complete knowledge of all menu items, daily features and promotions. Can manage quality standards from creation to table service
Skills, Knowledge, & Abilities Required:

One or more years of related cooking experience
Proficient English skills 
Must be highly Health and Safety conscious and dedicated to maintaining a safe work environment.
Education & Experience:

Journeyman's papers or international equivalent is a strong asset
Valid FoodSafe certification or advanced (Level 2) Food Safety certification is preferred
Diploma Certification in a Culinary discipline, an asset                                                                                                                                                                                                                                                                                                                                                                                                            

We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Proficient in English.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Assistant Guest Services Manager
Rate of Pay:  Salary
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As the Assistant Guest Services Manager, you will be responsible for overseeing the Bell operations. You will be responsible for managing a team of supervisors and associates and will report directly to the Front Office Manager.  We are looking for a dynamic leader who is excited about change, and developing an engaging team. The role requires flexibility with hours and the ability to work in a fast paced environment. The Assistant Guest Services Manager will be responsible for enhancing our Arrival / departure experience through coaching, training, and leadership. They will report directly to the Front Office Manager. The expectation of the Assistant Guest Services Manager is to lead from the front and help enhance the guest experience by providing exceptional service.
Job Duties:

Manage the day-to-day operations of the Bell Team, schedule, plan and assign tasks in an efficient manner. Develop and communicate departmental strategies and goals. Communicate and enforce policies and procedure.
Create an Authentically Canadian arrival experience that exceeds our Autograph Standards, fostering a culture where all employees are empowered to provide our guests any services they request. 
Ensure staff is trained on systems and service standards and they have the tools and equipment needed to provided guest excellence.
Responsible for ensuring that guest inquiries are addressed in a timely manner, upon arrival, as well as throughout their stay and upon departure
Ensure the Bell Team is greeting guests upon arrival
Create an atmosphere of contagious learning and job fulfillment in support of our employee engagement goals
We expect our leaders to lead from the front and help enhance the guest experience by providing exceptional service, actively seeking feedback from guests and employees alike.
Follow up and take action to improve guest satisfaction scores and develop and implement plans to achieve established departmental goals.
Responsible for the cleanliness and upkeep of all resort vehicles, ensuring any safety or maintenance concerns are reported immediately.
Working on the floor during peak coverage times (avg. 80% of time spent on floor)
Knowledge of the hotel property, it’s amenities, transportation, shuttles and any activities in and around the hotel
Achieve department revenue goals, including inventory and labor costs
Review and Respond to Guest Satisfaction Surveys and follow up on areas of improvement
Provide VIP arrival support, manage communication to ensure exceptional guest experience
Communicate through pre-shift pass-ons, emails and departmental meeting any information that is pertinent for the respective shift and hotel operations
Work closely with the Front Office for arrivals, departures and management of the lobby
Creates and amends schedule for Guest Services department
Scheduling of shuttles for guests and staff
Driving our parking and shuttle revenue goals
Performance management & bi-annual reviews for all team members
Other responsibilities or duties as assigned
Employment Experience and Educational Requirements:

Minimum 1 year leadership experience in the Front Office or Guest Services
Must be in possession of an Alberta Motor Vehicle Operator’s License. A Class 4 and class 5 driver’s license is required, in order to be able to assist with Resort Shuttle operations.
Must be able to drive manual and be able to drive a standard vehicle is an asset.
Degree or Diploma in Hotel/Hospitality Management or related discipline is preferred
Dynamic, enthusiastic and innovative leader who thrives under pressure
A talent for service recovery, consistent guest follow up and follow through
Proven time management skills with a strength for multitasking
Impeccable written and verbal communication skills with a comfort for public speaking
Organized and self-motivated, goal-oriented
An understanding or desire to learn forecasting of labour, room expenses and revenues
Knowledge of Kananaskis/Canadian Rockies/Alberta an asset
Experience in using POS, Opera or related operating systems
First Aid certification preferred
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.
#P

Second Pastry Cook
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: Second Pastry Cook
We are recruiting for (1) Second Cook - Pastry. The position is full-time 30-40 hours per week, permanent with an hourly rate of $18.  Overtime may be necessary as required paid at time and half.
Job duties:

Support the daily operations of the pastry department by preparing high-quality pastries and desserts in accordance with established standards, ensuring consistency and excellence for restaurant dining, café offerings, and banquet services.
Operate baking and measuring tools, equipment, and appliances safely and effectively to prepare baked goods, adhering to established recipes and procedures.
Ensure strict compliance with food safety and handling protocols, including maintaining personal hygiene standards at all times.
Monitor and verify the proper temperatures of kitchen appliances and food to ensure safety and quality standards are met, promptly reporting any discrepancies or malfunctions to management.
Employment Experience and Educational Requirements:

Minimum 1 year of related pastry/baking experience.
Culinary management diploma and/or cooking certificate is an asset for this position.
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Safety and Security Guard
Rate of Pay:  $20-23 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699    
Start a new adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
Reporting directly to the Manager of Safety and Security, the Safety & Security Guard’s role is to assist the resort in maintaining the security and safety of all facilities, 1,000+ guests and 300+ employees in three properties, three residence complexes, and one leased public building. The Safety & Security Guard role will include, property foot patrols, vehicle patrols, compiling daily shift reports, acting as a designated first aid provider, and enforcing hotel and residence rules and regulations.
Although safety is always the number one priority, this role acts as an ambassador to our guests regarding all aspects of customer service. Conveying a friendly, positive demeanor at all times is essential for this role.
As a safety and security guard, you will also act as first responder on site to any & all emergencies, working in coordination with other departments and outside agencies to resolve threats to the safety of guests, staff, and visitors within Kananaskis Village. You will also be required to participate in fire training sessions and Health and safety meetings.
Job Duties:

Conducting routine foot and vehicle patrols 
Providing first aid to guests and staff
Acting as a member of the fire response team
Participating in Health and Safety meetings
Conducting monthly audits for first aid kits, eye wash stations and fire extinguishers
Completing incident, first aid and daily hotel and residence reports
Interacting on a daily basis with guests and staff
Employment Experience and Educational Requirements:
You will be considered for this role if you have all of the following experience: 

Must be licensed in Alberta with the Solicitor General as a Security professional
Must have a Class 5 Drivers License or equivalent
Must have a valid Standard (Intermediate) first aid with level C CPR certificate from an accredited Canadian agency (St. John Ambulance or Red Cross). Priority will be given to candidates who hold a higher level of training from a Canada accredited program such as Advanced First Aid or EMR
High school diploma. Post secondary education is desirable
2 – 3 years prior security experience, ideally in a public setting
Must be computer literate, preference given to individuals with strong knowledge of Microsoft Office, Word and Excel
Ability to walk for long periods, sometimes in very cold or very hot weatherThe below soft skills will be an asset for the role:
Prior experience with conflict resolution
Ability to stay calm under pressure or in high pressure situations
Exceptional interviewing techniques, note taking, and report writing
Must possess excellent interpersonal and communication skills, both written and verbal
Ability to communicate in a second language is an asset

Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations including an employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: SECOND COOK
We are recruiting for (2) Second Cook positions (NOC 6322). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $18.00-$19.90 .  Overtime may be necessary as required paid at time and half.
Job duties:

Prepare and serve food in one of our many sections of the kitchen, including a la carte and banquets
Operate individual stations within the kitchen, under the supervision of first cooks, and/or CDP
Report to the kitchen CDP and First Cooks
Work according to menu specifications
Control food waste in your section
Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
Protecting company assets and ensure uniform and personal appearance are clean and professional
Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
Develop and maintain positive working relationships with other departments
Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:

Minimum 1 year of commercial cooking or professional kitchen experience
Culinary management diploma and/or cooking certificate is an asset for this position
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs & gratuities based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106848
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

CHEF DE PARTIE
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: CHEF DE PARTIE
We are recruiting for (4) Chef de Partie positions (NOC 6321). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $25.40.  Overtime may be necessary as required paid at time and half.
Job duties:

Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
Training of individuals on job duties and sanitation and safety procedures
Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of food
Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays
The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus.
Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area
Estimate food requirement and may estimate food and labour costs
May Recruit and hire junior staff and apprentices
Arrange for equipment purchases and repairs when necessary
Ability to manage and complete all administration shift duties and reports
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
Monitoring portion and waste control to maintain profit margins
Attend training courses and seminars as and when required
Ensure that the production, preparation and presentation of food are of the highest quality at all times
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization.  May requisition food and kitchen supplies
Follow good preservation standards for the proper handling of all food products at the right temperature
Flexible shifts hours will be required
Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef.
Employment Experience and Educational Requirements:

Proven leadership skills with the ability to coach a team
3 to 5 years of cooking experience with 1-2 years’ experience as a Chef de Partie
Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience required
Completion of Secondary school required
Formal education in Food and Beverage or Hospitality Management an asset
Understand the basic structure of labour and cost controls and be able to adhere to those plans.
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106834
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0

Chef de Partie - Pastry
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: CHEF DE PARTIE PASTRY
The position is full-time 30-40 hours per week, permanent with an hourly rate of $26.  Overtime may be necessary as required paid at time and half.
Job duties:

Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
Training of individuals on job duties and sanitation and safety procedures
Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of baked goods
Prepare and bake breads and specialty pastries, for banquets and all outlets, and create decorative food displays
The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus
Prepare and cook baked goods ensuring highest quality standards have been met, maintaining a safe and organized work area
Support the Sous Chef in the development of new bread recipes, its standardization and costing
Estimate food requirement and may estimate food and labour costs
May Recruit and hire junior staff and apprentices
Arrange for equipment purchases and repairs when necessary
Ability to manage and complete all administration shift duties and reports
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
Monitoring portion and waste control to maintain profit margins
Attend training courses and seminars as and when required
Ensure that the production, preparation and presentation of bread and pastries are of the highest quality at all times
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization.  May requisition food and kitchen supplies
Follow good preservation standards for the proper handling of all baked products at the right temperature
Flexible shifts hours will be required
Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef.
Employment Experience and Educational Requirements:

Proven leadership skills with the ability to coach a team
3 to 5 years of baking/pastry experience with 1-2 years’ experience as a Chef de Partie
Proven experience with working in bread production, specifically with levain based breads, pain de campagne and viennoiserie
Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience required
Completion of Secondary school required
Formal education in Food and Beverage or Hospitality Management an asset
Understand the basic structure of labour and cost controls and be able to adhere to those plans.
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

Casino Manager
$67.000 - $72,000/ Year
Full-Time Opportunity
Imagine stepping into a world where every day feels like a roll of the dice, a place pulsing with energy, excitement, and the thrill of the game. We're talking about joining the vibrant team at Fort St. John (FSJ) Chances Casino, where your career isn't just a job but an adventure in the largest city in the Northeast Region of BC. Picture living in FSJ, a city that blends urban charm and majestic outdoor vistas, all within a ten-minute commute to work. This isn't just any city; it's a community where the average age is nearly a decade younger than the national average, and the spirit of youth and adventure thrives.
What Do You Need?

A strong leader with a proven track record in business management and a knack for diplomatic negotiation, aiming for win-win outcomes.
Ability to foster a culture of teamwork, open communication, and motivation, with a talent for conflict resolution.
A strategic thinker with a flair for brainstorming business expansion opportunities and a passion for problem-solving.
A creative and entrepreneurial spirit, driven to innovate and grow the business.
Commitment to ensuring the highest standards of guest experience and satisfaction.
What Experience Do You Need?

At least three years of experience in a gaming management role, with leadership experience in operations that include entertainment or hospitality components.
Advanced computer skills and the ability to read and interpret financial documents.
A good understanding of IT and IT solutions to support business operations.
Ability to obtain any necessary certifications or licenses relevant to the industry (e.g., Gaming License if applicable).
Flexibility to work a schedule that meets the needs of a dynamic business environment.
As the Casino Manager, you will play a pivotal role in the growth and success of our operation, which includes 150 slot machines, e-tables, table games, poker tables, a large-scale food and beverage operation, and a venue with a 2400-person seating capacity. You will be challenged to think creatively and critically to drive our business forward. In return, we offer access to mental health resources, a generous vacation policy, and a travel program that encourages exploration and personal growth. Our health and wellness benefits are designed to ensure you feel valued and supported every step of the way.

Room Attendant
Rate of Pay: $ 18.03 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role:
As a Room Attendant, you are expected to look at each room that you service through the eyes of the guest and using attention to detail meet or exceed the required cleanliness standards. All this is achieved with health and safety also being top of mind.  The positions are full-time 30-40 hours per week.  The position may work night shifts as a public area cleaning attendant, which includes a shift premium.
Job duties:

Ensure that the guest rooms are exceptionally clean and comfortable; surpassing our strict set of quality standards.
Identify and communicate maintenance deficiencies and opportunities to the appropriate department.
Greet guests with a smile in a warm and courteous manner and consistently providing genuinely hospitable guest service
Respond to guest requests promptly
Work as a team player
Handle Lost and Found items
Ensure quality and guest satisfaction
Clean and disinfect all bathroom fixtures and surfaces
Change and make beds
Sweep and mop floors and/or vacuum carpet
Dust and polish all furniture
Empty all refuse containers
Spot clean any walls, trim, moldings, door frames as needed
Replenish all amenity supplies and linen
Organize and maintain adequate supply of relevant items on the cart and in the stock room
Employment Experience and Educational Requirements:

Housekeeping or professional cleaning experience an asset
WHMIS Training an asset
Physical requirement:
Able to lift 10 lbs repeatedly throughout the day
Bend, stand, reach for extended periods of time, throughout the day
Push cart weighing 50 lbs several times throughout the day

Amazing Work Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass*
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
*Pomeroy Kananaskis Mountain Lodge reserves the right to amend these offers based on availability & season. 

We are looking for a Pool Guest Service Attendant to join our team!
If you are a person who has strong attention to detail, values physical activity, and enjoys helping others, this is the perfect job for you!

Job Description
As the Pool Guest Service Attendant, you are authorized to exceed guest expectations by creating “picture perfect” guest experiences throughout the pool area each shift. You will achieve excellence by cleaning, maintaining, and operating the pool and pool deck areas for safe guest use.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Oversees the poolside activities and conduct of guests and staff members. Enforces pool rules and regulations to maintain a safe and enjoyable environment.
Performs regular pool maintenance tasks, including cleaning and maintaining water quality.
Pays close attention to detail to ensure all areas are thoroughly cleaned, organized, and maintained to the highest standard.
Responds promptly and effectively to emergencies or incidents in the pool area.
Experience/Passions/Education


Previous experience in pool maintenance or hotel is an asset.
Qualified applicants will have a current Certified Pool Operator (CPO) license.
Must be able to lift, move, and handle chemicals responsibly.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position will require continuous physical movement such as walking, sitting, squatting, and crawling in a lying position and may require periods outside.  This position will require periods of independent work and the ability to lift up to 50 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Housekeeping Supervisor
Rate of Pay: $27.50 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role:
As a Housekeeping Supervisor, you will be a part of the team that takes the guest experience within our guest rooms to a new level. Reporting to the Executive Housekeeper, the main responsibilities within this role are to provide leadership, motivation, direction and support to all Housekeeping employees.  Being aware and focused on the goals of the department through the quality of room cleanliness, hallway presentation, productivity, and guest service interactions at all times is key to the success of the incumbent within the role.  You are driven by results, as well as being proactive with employee relations and cross departmental communication. You will be held accountable for the safety and security of all associates and their work areas. 
Job duties:

Provides leadership, motivation, direction, and support to Room Attendants with a focus on Rooms quality and internal and external guest service.
Ensure that the guest rooms, hallways are properly cleaned and maintained, exceeding our guests’ expectations, while adhering to hotel standards and operating in a cost-effective manner
A promoter of teamwork inter-departmentally to ensure on-going positive relations always striving toward smooth and successful operations.
Coordinate and communicate effectively with other departments
Handle all guest communication, lost and found, problems and feedback that involves the department and follow up where necessary
Provide effective training, follow-up, support and coaching for all staff under their supervision
Accountable for the safety of all associates work areas continually keeping safety top of mind.
Responsible for managing performance of associates, involved in performance reviews and progressive action where appropriate.
Ensure commitment are maintained with active participation and lead by example
Employment Experience and Educational Requirements:

A degree or diploma in Hotel Management an asset.
A minimum 2 years' experience with supervising, coaching and motivating employees
A minimum 1 years’ experience in housekeeping
Detail oriented
Must be a strong team player, energetic and highly motivated
Excellent interpersonal skills, organizational skills and communication skills.
Driven, positive individual who will be committed to the achievement of the PKML Vision and Mission statement.
Computer literate with proficiency in word, excel, MSI and Opera a definite asset.
Amazing Work Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass *
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Security Officer
$20.33 per Hour
Full-Time Opportunities
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical (for example: Prescription Drugs, Chiropractic, Massage) Some restrictions may apply
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
 
Summary
Join the Fort St. John (FSJ) Chances Casino team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population. The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will work under the supervision of the Security Supervisor and Manager.  Security Officers are responsible for the safety and security of guests, team members and assets.  A Security Officer plays a critical role in the casino setting and is essential in maintaining a safe, friendly environment in compliance with local, provincial, and federal laws. 
Duties and Responsibilities:

Provide exceptional guest service following Chances Casino Fort St John, BCLC, and GPEB policies and procedures
Maintain a presence on the gaming floor and be able to respond to guest inquiries
Write reports, maintain daily reporting requirements, and conduct investigations
Provide First Aid and medical attention as required
Provide physical security, crowd control and control of incidents in and around the business
Assess situations, sensitive in dealing with people and be proactive in providing solutions
Skills, Knowledge, & Abilities Required:

Previous experience in a security role is an asset
Written and verbal communication and analytical skills
Sensitive and able to provide solutions when dealing with people who require assistance or direction
Experience, Training, Certification and Education:

Gaming Security Officer (GSO) Training Completion Certification (online course/written exam)
The ability to successfully obtain a Criminal Record Check through the Gaming Enforcement Branch (GPEB)
First Aid Level 1. Level two is an asset but not required
1-2 years of demonstrated security/surveillance experience; gaming experience is an asset

Food and Beverage Supervisor
Rate of Pay: $25.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
We are looking for an enthusiastic team player with a strong 4-star service and leadership experience to join our Restaurant service teams.  Our top candidate will have a strong drive to succeed.  They have exceptional motivational and organizational skills and thrive under pressure, allowing them to manage multiple priorities and projects.   They will ensure that  the team is working at optimum service levels to ensure that our guests needs are met. 
 Job duties:

Coordinate and supervise the daily operations of our outlets.
Continuous development of the service team and ensuring a productive, well-maintained working environment.
You will achieve excellence by maintaining standard operating procedures and exceeding financial metrics.
Supervise and check standards of food quality and service delivery and providing continuous performance feedback.
Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, and thank guests with genuine appreciation.
Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees.
Employment Experience and Educational Requirements:

Minimum, 1 – 2 years of leadership experience in a 4-star hotel.
Have a valid ProServe certification.
Experience working in a variety of restaurant settings.
Have a strong understanding of current food and beverage trends.
Completion of a business or hospitality degree is preferred.
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Park Pass*
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Surveillance Supervisor
Supporting Chances Casino Fort St John and Terrace
Remote location in Prince George, BC
$24/Hour or Commensurate with Experience
Full-Time Opportunity in Prince George, BC

Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including Life Insurance, Accidental Death and Dismemberment, Dental, and Medical (for example, Prescription Drugs, Chiropractic, and Massage). Some restrictions may apply.
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program, Parking Allowance
Refer a Friend Program
Assistance with relocation – to be negotiated.
Location:
Prince George is often called the province’s “Northern Capital” of British Columbia. Being geographically located right in the middle of the province, the city serves as the main service corridor to the North Coast Region to the west, the Northeast Region to the north, and the Robson Valley to the East. The regional population is 89,000; median house prices are $267,210.
Summary:
As support staff off the gaming floor and the leader of the surveillance department, you will be responsible for ensuring that our operators uphold our standards of quality and performance. You will lead your team in providing the last line of defense to our casino guests, staff, and the facility, along with its assets. You are reliable, diligent, and have a high level of integrity; you are self-motivated and contribute positively to a team environment; you are meticulous in all areas of your duties and work well with computers; you are confident with your judgment and can convey your findings in writing. We have been looking for you!
 
Duties and Responsibilities:

Support and guide the surveillance team by ensuring all are working well together.
Ensure BCLC & GPEB Policies, Procedures, and Regulations, along with our Standard Operating Procedures (SOP) and Internal Department Procedures (IDP) are conducted to the highest integrity level and professionalism.
Proactively observe and review videos to complete required documentation of specific incidents, including, but not limited to, customer complaints, procedural errors, risk management issues, AML investigation, player evaluations, thefts, and discrepancies.
Responsible for monitoring table games, slot machines, and all critical areas of the Casino.
Complete daily logs, prepare compliance review reports and incident reports as required.
Preserve video coverage/evidence of significant events as directed.
Train new employees as well as coach current employees regarding the implementation of new policies and procedures
Be responsible for the accuracy and thoroughness of investigations and reports submitted by operators in the office.
Clearly communicate with floor security officers in the event of suspicious activity, failure to follow protocols or procedures.
Assist Department Managers, Police/ BCLC/GPEB Investigators, and Compliance Officers.
Duties and responsibilities may include the installation of surveillance cameras and access controls. Skills, Knowledge, & Abilities required:

Maintain the highest level of honesty, integrity, and confidentiality.
Proven to be detail-oriented, reliable, punctual, efficient, and diligent in duties and responsibilities.
Must be self-motivated, able to multi-task, pay great attention to detail and be well organized.
Outstanding customer service skills, including demonstrated ability to be friendly, efficient, polite, and patient.
Excellent English communication skills, both verbal and written
Proficient in Microsoft Word and Excel
Ability to focus on a computer screen for a long period of time.
Ability to sit or stand for extended periods of time.
Ability to work flexible shifts, including evenings and weekends.
Experience, Training, Certification, and Education:

The ability to obtain a Casino Surveillance Operator (CSO) Training Completion Certification Level 1 & 2. (Online course/written exam).
The ability to successfully obtain a Criminal Record Check and Gaming Worker Registration through the Gaming Enforcement Branch (GPEB).
2 + years of demonstrated security/surveillance gaming experience or;
1-2 years of supervisory experience in a gaming environment is an asset.
Table games experience is an asset.
Education in the study of law enforcement is an asset.
CCTV Technicians Certification an asset.