We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! 
Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests.  Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education


Previous experience in front desk or in a hotel is an asset.
Proficient in English.
Tech-savvy.
Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

Restaurant Supervisor
$18.19 - $20 / Hour
Full-Time Opportunity
Our Benefits include:
Personal days: 5 per year after 90-days of employment
Growth and development opportunities, both personal and professional
Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical (for example: Prescription Drugs, Chiropractic, Massage) Some restrictions may apply
Mental Health resources at no cost to the employee
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Pomeroy Stay Travel Program
Summary
Join the Fort St. John (FSJ) Chances Casino Team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.
FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population.
The median housing price is $419,000—the average length of commute time to work is ten minutes.
In this role, you will provide leadership and guidance to the restaurant team under the supervision of the Director of Food & Beverage, creating inspired and memorable experiences for our guests.  You will execute breakfast, lunch, and dinner services that match the brand experience, ensuring quality, delivering every time and making decisions focused on upholding the highest standards in guest services.
Duties and Responsibilities:

Motivate and inspire the restaurant team with a hands-on, lead-by-example approach
Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times
Ensure that all food and products are consistently prepared and served according to the restaurant’s recipes, portioning, cooking and serving standards
Schedule labour as required by anticipated business activity while ensuring that all positions are staffed as needed, and labour cost objectives are met
Provide advice and suggestions to the management team as needed
Skills, Knowledge, & Abilities Required:

A good command of the English language, both spoken and written
Good communication, interpersonal and organizational skills
Have knowledge of service and food & beverage, generally involving at least three years of front-of-the-house operations
A commitment to high standards of quality service
A willingness to learn on the job and develop new skills
Experience, Training, Certification and Education:

One year of supervisory experience and a similar role is an asset
To obtain a Gaming Policy Enforcement Branch (GPEB) license
Teamwork approach and a helpful attitude with co-workers
BC Food Safe certification is an asset
Computer/Microsoft Office knowledge

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: SECOND COOK
We are recruiting for (6) Second Cook positions (NOC 6322). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $18.00-$19.90 .  Overtime may be necessary as required paid at time and half.
Job duties:

Prepare and serve food in one of our many sections of the kitchen, including a la carte and banquets
Operate individual stations within the kitchen, under the supervision of first cooks, and/or CDP
Report to the kitchen CDP and First Cooks
Work according to menu specifications
Control food waste in your section
Follow and ensure compliance with safe food handling policies, including personal hygiene procedures
Report maintenance needs, accidents, injuries, and unsafe work conditions to leadership
Protecting company assets and ensure uniform and personal appearance are clean and professional
Supporting our employee culture, speak with others using clear and professional language, listening and responding appropriately to the concerns of other employees
Develop and maintain positive working relationships with other departments
Support your team to reach common goals, ensuring adherence to quality expectations and standards.
Employment Experience and Educational Requirements:

Minimum 1 year of commercial cooking or professional kitchen experience
Culinary management diploma and/or cooking certificate is an asset for this position
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs & gratuities based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106848
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0

#P

CHEF DE PARTIE
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: CHEF DE PARTIE
We are recruiting for (4) Chef de Partie positions (NOC 6321). The positions are full-time 30-40 hours per week, permanent with an hourly rate of $25.40.  Overtime may be necessary as required paid at time and half.
Job duties:

Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
Training of individuals on job duties and sanitation and safety procedures
Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of food
Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays
The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus.
Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area
Estimate food requirement and may estimate food and labour costs
May Recruit and hire junior staff and apprentices
Arrange for equipment purchases and repairs when necessary
Ability to manage and complete all administration shift duties and reports
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
Monitoring portion and waste control to maintain profit margins
Attend training courses and seminars as and when required
Ensure that the production, preparation and presentation of food are of the highest quality at all times
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization.  May requisition food and kitchen supplies
Follow good preservation standards for the proper handling of all food products at the right temperature
Flexible shifts hours will be required
Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef.
Employment Experience and Educational Requirements:

Proven leadership skills with the ability to coach a team
3 to 5 years of cooking experience with 1-2 years’ experience as a Chef de Partie
Cook’s trade certification, which is available in all provinces and territories, or equivalent credentials, training and experience required
Completion of Secondary school required
Formal education in Food and Beverage or Hospitality Management an asset
Understand the basic structure of labour and cost controls and be able to adhere to those plans.
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106834
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Pomeroy Kananaskis Mountain Lodge:
1 Centennial Drive
Kananaskis, AB T0L 2H0

We are looking for a Maintenance Attendant to join our team!
If you are a person who likes working with your hands, enjoys problem-solving, and values a job that keeps you thinking and moving, this is the perfect job for you!
Job Description
As the Maintenance Attendant, you have the authority to exceed guest expectations by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel.  From facilitating the day-to-day maintenance of the property to collaborating with Corporate Office on major repairs, the guest’s first impression of our property is a powerful and lasting one.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Maintains product knowledge of all room types, hotel layout, hotel amenities, and emergency exits.
Understands various system requirements, such as mechanical, electrical, fixtures, and equipment.
Prevents minor maintenance issues from becoming major issues by investigating all maintenance requests.
Documents and maintains detailed records on all physical equipment, life safety systems, and items requiring regular inspection.
Maintains guest rooms, public guest space, and onsite amenities, including pool/hot tub and back-of-house areas, by performing various tasks related to a variety of trades, to ensure an attractive and well-maintained hotel.
Experience/Passions/Education


Requires a basic understanding of HVAC, electrical, plumbing, and carpentry concepts.
Previous certification or hotel maintenance is an asset.
Ability to compute and manipulate mathematical calculations.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 75 lbs.
#P

We are looking for a Server to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you! 
Job Description
As a Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From providing efficient and friendly service to setting the stage for a personable dining experience, you will maximize food & beverage revenue while creating a lasting impression on our guests.
Key Focuses

Ensures the restaurant, public areas, server stations, and storage areas are “picture perfect” for optimal first impressions.
Welcomes guests entering the restaurant in a prompt and courteous manner.
Develops excellent product knowledge about the menu and feature items and can answer any inquiry.
Maintains accuracy and attention to detail when taking guest orders and entering information into the POS system.
Prepares itemized cheques and collects payments from tables.
Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education

Previous experience as a server or in a food & beverage position is an asset.
Tech savvy.
ProServe certification is an asset but not required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.

We are looking for a Kitchen Attendant to join our team! 
Are you an individual with both incredible physical stamina, and strong time management abilities? This is the perfect job for you! 
Job Description
As the Kitchen Attendant, you are authorized to create inspired and memorable dining experiences for our guests. You will support the culinary team by assisting in various tasks, maintaining cleanliness and organization, and ensuring the smooth operation of the kitchen. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest requests and complaints.
Understands that effective and cohesive communication between departments is vital to the hotel’s operation.
Assists in basic food preparation tasks, such as chopping vegetables, peeling fruits, and preparing ingredients for cooking.
Washes dishes, utensils, pots, and pans by hand or using dishwashers. Maintains a clean and organized kitchen area, including counters, sinks, and equipment.
Cleans and maintains kitchen equipment such as stovetops, ovens, grills, and fryers.
Replenishes kitchen supplies, such as spices, condiments, and paper products, to ensure a well-stocked kitchen.
Disposes of kitchen waste and trash properly, following established sanitation procedures.
Assists in the storage and rotation of food items to maintain freshness and prevent spillage.
Adheres to food safety and sanitation guidelines to maintain a hygienic and safe kitchen environment.
Protects self, co-workers, and guests against safety hazards and reports them immediately to the Executive Chef.
Experience/Passions/Education

Valid Foodsafe certificate or advanced (Level 2) Food Safety certification is preferred.
Must be able to work in a high-paced, stressful environment and maintain a professional attitude.
Must be Health and Safety conscious and dedicated to maintaining a safe work environment.
Working Conditions
This position may work day, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Maintenance Manager to join our team!
If you are a person who likes working with your hands, enjoys problem-solving, and values a job that keeps you thinking and moving, this is the perfect job for you!
Job Description
As the Maintenance Manager, you have the authority to exceed guest expectations through the mentorship of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel.  From facilitating the day-to-day maintenance of the property to collaborating with Corporate Office on major repairs, the guest’s first impression of our property is a powerful and lasting one.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Mentors team to create “picture-perfect” guest experiences to ensure optimal first impressions.
Prevents minor maintenance issues from becoming major issues by investigating all maintenance requests.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Creates schedules that meet peak demand periods while delivering budgeted labour costs. Manages expense lines within budgeted parameters.
Executes assigned deliverables in a manner that requires little or no follow-up; both in terms of timeliness, scope, and quality.
Supports recruitments; maintains a work environment and processes that attracts and retains quality employees.
Experience/Passions/Education


Requires advanced understanding of HVAC, electrical, plumbing, and carpentry concepts.
Previous certification or hotel maintenance is an asset.
Ability to compute and manipulate mathematical calculations.
Experience in a leadership role is an asset.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 75 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Simple. Inclusive. Natural. Social
We are hiring for the role of Spa Maintenance Manager  
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence
As the Maintenance Manager, you will be responsible for ensuring the efficient operation and upkeep of all facilities and equipment within the spa environment. Your primary focus will be on managing the maintenance of buildings, equipment, and systems to uphold the highest standards of safety, functionality, and aesthetics. You will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics. We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.
Qualifications

Facility Management
Leads the management of spa buildings, including all equipment, refrigeration, HVAC, plumbing, water treatment, electrical, and life safety systems.
Maintains open and transparent communication with General Manager, KNS Management, and PKML Management regarding facility maintenance, closures, contractor services, preventative maintenance plans, and any other relevant updates.
Provides support and coverage for front-line absences and supports the Engineering Team in the absence of the Chief Engineer.

Team Leadership
Directs and supervises the Pool Operator/Facility Maintenance Team, ensuring that team members carry out day-to-day maintenance tasks effectively.
Plays a key role in recruiting, selecting, training, and managing Pool Operation/Facility Maintenance staff members.
Manages performance, performance reviews, scheduling, payroll, and purchase orders.

Preventative Maintenance
Develops and implements a comprehensive preventative maintenance program to proactively address issues and extend the lifespan of equipment.
Regularly updates and maintains documented records of all equipment, including monitoring and tendering of service contracts.
Identifies organizational objectives and prioritizes initiatives to improve pool operation and maintenance processes through ongoing evaluation and problem-solving.

Safety
Champions safety at all times by engaging with highly qualified and quality-oriented suppliers and adhering to established safety protocols.

Our Ideal Candidate
Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.

 Work Perks

Competitive wages and gratuities
Resort-wide discounts
Travel discounts
5 Personal Days per year after 90 days of consecutive service
Benefits plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Education & Experience

A minimum of 3+ years in a leadership role within the Aquatic Facility Management field
Experience in preventative maintenance, energy management, fire safety, and health and safety
Must reside on-site for this position.
Proficient in Windows, PMS, and MS Office applications
Post-secondary education in a related field is a definite asset:
Pool Operations Certification
Building Operators Certification
Building Maintenance - Level 1 and 2
Confined Space Certificate
4th – 5th Class Power Engineer Certificate.                                                                                     

Working Conditions
This role requires flexible working hours, including early mornings, late evenings, weekends, and holidays. Availability for on-call duty is essential. The position involves prolonged periods of standing or sitting, frequent use of communication methods (phone, email, in-person), and manual dexterity for operating tools and computers. Tasks may include bending, kneeling, pushing, pulling, lifting, and exposure to chemicals and noisy environments. Outdoor work in all weather conditions and physically strenuous activities are also part of the job requirements.
#P

We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Proficient in English.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Front Desk Agent to join our team!

Are you a personable individual with a knack for problem-solving and organization? This is the perfect job for you! 
Job Description

As a Front Desk Agent, you have the authority to exceed guest expectations and create a lasting positive impression on each guest. Your role is very important because you are the first impression on each of our guests.  Additionally, you will achieve excellence by maximizing room revenue every shift while delivering against key financial goals for the department. Ultimately, you are a key component in making each guest’s experience warm, pleasant, and memorable.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Answers phones and welcomes guests in a prompt and courteous manner.
Keeps track of arrivals, departures, and in-house daily activities and organizes VIP amenities where appropriate.
Efficiently books guest reservations requested by phone, in person, or online.
Processes check-ins, and check-outs, registers transactions, and provides information on hotel services and room location.
Experience/Passions/Education


Previous experience in front desk or in a hotel is an asset.
Proficient in English.
Tech-savvy.
Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Front Desk Supervisor to join our team!
If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!
Job Description
As a Front Desk Supervisor, you will lead your team in exceeding expectations and creating lasting positive impressions on each guest. Your role is very important because you are your team's leader, teacher, and role model. Additionally, you will achieve excellence by leading your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.
Key Focuses

Ensures the front desk, lobby, and guest entrance are “picture-perfect” for optimal first impressions.
Ensures assigned tasks are completed in a manner that does not require follow-up; both in terms of timeliness and quality.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Processes check-ins, check-outs, registers transactions, and provides information on hotel services and room location.
Assists staff with problem payments, accurately direct billing companies, and processing all payment types such as room charges, cash, checks, debit, or credit.
Maintains product knowledge of all room types, promotions, rate plans, and hotel and community amenities.
Experience/Passions/Education


Previous experience in front desk or in a hotel is an asset.
Previous experience in a leadership position is an asset. 
Proficient in English.
Tech-savvy.
Working Conditions

This position may include dayshift, afternoon, or evening shifts any day of the week or weekend and the occasional night audit shift if needed. This position will require long periods of standing and may require lifting and bending. There may be periods of independent work and brief periods of exposure to cold air due to the location of the front desk.

Job Description
As the Spa Maintenance Supervisor, you are responsible for assisting the Regional Hydrotherapy Facilities Manager in the overall maintenance of Kananaskis Nordic Spa and ensuring our high standard of water in all of our pools and hot tubs. You will assist in leading the department to ensure all mechanical systems, pools and facilities are operating in accordance with our brand standards.
Why Kananaskis Nordic Spa?

Onsite staff accommodations, which include a residence, convenience store, and employee fitness centre
One meal per day in our employee cafeteria (taxable benefit)
Health and Wellness benefits, including; Life Insurance, Accidental death and dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
Summary of Responsibilities

To assist the Facilities Manager in overseeing all major mechanical, electrical and plumbing throughout the spa, ensuring that all systems are fully operational and minimize downtime
Oversee the daily operation and maintenance of the Pools and Hot tubs and ensure compliance with regulations set forth by Alberta health as it relates to pool water quality.
Coordinate and prioritize the distribution of work orders and preventative maintenance tasks including plumbing, carpentry, painting, and tile repair
Assist with development and lead implementation of a preventative maintenance program which ensure the longevity of all equipment and facilities, including the monitoring and tendering of all service contracts
Keep guest satisfaction top of mind by responding to maintenance issues, problem solving and resolving issues in a timely manner.
Monitor, track and update all checklists, inventory and work logs for all facility operations equipment and supplies
Train, motivate and supervise maintenance/pool facilities staff to ensure performance and excellent service standards are achieved.
Ensure the highest level of communication between leadership, operations team and the maintenance team. This includes but is not limited to, deficiencies, daily pass on and email communication follow up.
“Hands on” and “Lead by example” approach with day to day maintenance and pool operations duties and/or projects as required.
Ensure Health and Safety is a top priority for all staff. Proper PPE and processes are followed at all times
Assume all the responsibilities and authority of the Regional Hydrotherapy Facilities Manager in their absence, including regular days off and vacation
Coordinate with the internal and external agencies or vendors for repair and maintenance work.
Complete administration tasks such as but not limited to payroll, scheduling, recruiting and inventory management.
Ensures that all operations are conducted in compliance with all environmental legislation and approved policies and procedures.
Any other job or duties assigned by the KNS Leadership as and when required.
Our Ideal Candidate

Minimum of 2 years experience in a leadership role with strong knowledge and understanding of the engineer and maintenance process
Strong knowledge of pool operations, mechanical, carpentry and electrical services.
Experience in preventative maintenance, fire safety and health and safety
Proficient in Windows, PMS and MS Office applications
Strong attention to detail, problem solving and ability to work independently.
Excellent organizational skills with the ability to quickly align with shifting priorities, work assignments and timelines.
Able to train, coach and develop team members in an entrepreneurial and progressive environment
Post secondary education in a related field a definite asset including:
Pool Operations Certification
Building Operators Certification
Building maintenance Level 1 and 2
Confined space certificate
Diploma or degree in engineering related trades. Along with certification in related fields.

Working Conditions

Include but are not limited to;
Ability to work a variety of shifts including early mornings, late evenings, weekends and holidays
Standing or sitting for extended periods of time
Ability to communicate by phone, email and in person
Dexterity of hands and fingers to operate a workshop tools, computer keyboard, mouse, and to handle other computer components
Frequent bending, kneeling, pushing, pulling
Frequent ascending or descending, stairs and ramps
Lifting
Working with chemicals
Working in noisy environments
Willingness and ability to work outside in all seasons and in all weather conditions as required.
Ability to perform physically strenuous work

Team You Will Lead
Supervision of Spa Facilities/Maintenance Team
Visa Requirements
All applicants must be legally entitled to work in Canada.
Subject to a criminal record background check.
#p

We are looking for a Banquet Server to join our team!
If you are a person who has a knack for multitasking and enjoys a fast-paced, exciting work environment, this is the perfect job for you! 
Job Description
As a Banquet Server, you have the authority to exceed guest expectations by creating a warm and welcoming atmosphere that coincides with our “we’ve been expecting you” sense of arrival for our guests. Your role is crucial because you are pivotal in the guest’s impression of quality service throughout our hotel. From setting up and executing events to the breakdown of the room so that events can happen again the next day – or even the next hour, you are an essential member of the Food & Beverage Team.
Availability required Late evening 4pm-5am, 8hrs shift in availbility, OT required as per need.
Houlry pay plus grats
Key Focuses

Ensures the banquet spaces, lobby, public areas, and storage areas are “picture perfect” for optimal first impressions.
Prepares and sets up banquet spaces according to specified plans, including table arrangements, decorations, table linens, table settings, etc.
Serves food and beverages to guests promptly, courteously, and professionally.
Assists in the assembly and breakdown of all banquet displays and decorations.
Clears tables and cleans banquet areas after events, ensuring spaces are ready for future use.
Adheres to all regulations governing the service of food and alcohol.
Experience/Passions/Education

Previous experience as a server or in a food & beverage position is an asset.
Tech savvy.
ProServe certification is an asset but not required.
Working Conditions
This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Westin
At Westin, we understand each guest is unique; hence, we customize care and attention to create a personalized and distinctive experience. We believe in proactively meeting guest needs and not reactively. We offer our guests countless opportunities to maintain their well being while restoring a sense of control so that they leave feeling better than when they arrived. We are looking for enthusiastic candidates who are willing to be a part of the most preeminent wellness brand in hospitality, empowering guests to enhance their well being when they need it most.