Simple. Inclusive. Natural. Social
We are hiring for a temporary role for a Nordic Spa Sales & Marketing Coordinator.  
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence
As the Sales & Marketing Coordinator, reporting to the general manager and working closely with the Corporate Marketing Manager, you will play a crucial role in supporting the Sales and Marketing team to drive revenue and build lasting relationships with clients. You will achieve excellence by coordinating group bookings, developing local sales partnerships and ensuring seamless collaboration between various departments to exceed customer expectations. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Why Kananaskis Nordic Spa?

Onsite staff accommodations, which include a residence, convenience store, and employee fitness centre
One meal per day in our employee cafeteria (taxable benefit)
Health and Wellness benefits, including; Life Insurance, Accidental death, and dismemberment, Dental, Medical, Vision, Chiropractic, Massage, and more (some restrictions may apply)
 Summary of Responsibilities

Act as a primary point of contact for all spa group bookings, responding promptly to inquiries and provide contracts and proposals
Develop and maintain strong relationships with clients to understand their needs and preferences.
Assist the resort sales team in preparing proposals, contracts, and presentations.
Provide detailed and accurate communication to all departments about all sales and marketing initiatives.
Regularly monitor and respond to feedback and reviews on various platforms
Ensure all marketing materials and communications are consistent with Kananaskis Nordic Spa’s brand guidelines
Provide administrative support to the Corporate Marketing team
Assist with management of all social media content including content creation, in collaboration with the Corporate Social Media Marketing manager
Compile, analyze and present reports on all group, sales, and marketing initiatives
Coordinate and execute local event activations, tradeshows and exhibitions working closely with the Corporate Marketing team.
Coordinate and execute local sales initiatives, building strong partnerships within the local region to maximize revenue
Assist with familiarization trips and site inspection as required
Maintain promotional materials inventory, food & beverage menus, and signage, in collaboration with the Corporate Marketing team
Our Ideal Candidate

Post-secondary education in Sales & Marketing an asset
2 years' experience in a sales and marketing role preferably in the hospitality industry
Excellent verbal and written communication skills are required
Advanced Microsoft Office skills required
Intermediate skills with Canva
Basic skills in opening and manipulating files in Adobe Creative Cloud environments (InDesign, Illustrator, Photoshop)
Experience with content creation for social media an asset (photography, videography, editing, graphic design)
Comfortable with technology and adept at learning new systems
A passion for mental and physical wellness
Working Conditions
Include but are not limited to: 

Ability to work a variety of shifts including early mornings, late evenings, weekends, and holidays
Standing or sitting for extended periods
Ability to communicate by phone, email, and in person
Frequent bending, kneeling, pushing, pulling
Frequent ascending or descending, stairs and ramps
Lifting
Working with chemicals
Working in noisy environments
Willingness and ability to work outside in all seasons and in all weather conditions as required.
Ability to perform physically strenuous work
Visa Requirements:
The successful candidate must be authorized to work in Canada.
Subject to a criminal record background check.

We are looking for a People and Culture Manager to join our team at the Westin Calgary Airport!
Are you a people-focused leader who thrives on building strong teams, creating positive workplace experiences, and driving culture forward? Then the People & Culture Manager role at the Westin Calgary Airport is the perfect opportunity for you! 
Job Description
As the People & Culture Manager, you will play a pivotal role in aligning and enhancing people practices at the Westin Calgary Airport. Your primary focus will be on attracting, training, and retaining exceptional talent to ensure that high standards of service excellence and operational efficiency. You will work closely with the leadership teams to develop and implement strategic initiatives that promote a positive work environment, support employee growth, and foster a strong sense of community and belonging.
Key Focuses
Recruitment and Staffing

Supports the recruitment process from job posting through to new hire onboarding and orientation.
Assists with screening resumes, coordinating interviews, and facilitating hiring and onboarding activities in collaboration with managers.
Maintains accurate reporting metrics to understand staffing trends.
Develops and updates job descriptions and task lists as needed.  
Maintains Organization Charts as engineered by the Corporate team.
Employee Relations and Engagement

Serves as a point of contact for employee inquiries and concerns.
Facilitates conflict resolution and maintains a positive work environment.
Implements employee engagement programs and initiatives.
Performance Management

Supports the Performance Feedback process and ensures managers complete timely and effective feedback conversations.
Provides support to managers in conducting performance reviews and managing employee performance.
Training and Development

Owns the new employee onboarding experience.
Identifies training needs and organizes training programs to enhance employee skills and knowledge.
Monitors and evaluates the effectiveness of training initiatives.  
Benefits and Compensation

Assists with the employee benefits program & Health Insurance open enrollment and answers employee queries regarding benefits.
HR Compliance

Ensures all HR practices comply with provincial and federal regulations. When in doubt, partners with Corporate People & Culture.
Maintains up-to-date knowledge of HR laws and regulations.
Manages and maintains employee records and documentation.
Health & Safety

Supports the development and enforces health and safety policies in compliance with local regulations.
Conducts regular safety audits and organizes health and safety training for employees.
Administration

Responsible for coordinating and executing all administrative tasks related to People and Culture operations.
Handles end-to-end People and Culture administration, documentation, and process coordination.
Our Ideal Candidate

Completes work processes and checklists that seamlessly support the Core Value of Quality: We are committed to achieving excellence and upholding the highest standards in product and service.
Communicates, interacts, and behaves, supporting the Core Value of Honesty: Honesty in action is doing what you commit to do in the manner you commit to doing it.
Contributes to a collaborative workplace, supporting the Core Value of Family: Relationships are rooted in trust, honesty, respect, and gratitude. One member’s success is the success of all in our family.
Experience/Passions/Education


Bachelor's degree in Human Resources, Business Administration, or related field (or an equivalent of 2 years of proven )
Proven experience in HR or people operations roles, preferably within the hospitality or wellness
Strong understanding of HR functions and best
Excellent communication and interpersonal
Proficient in HRIS systems and Microsoft Office
Ability to handle sensitive and confidential
Excellent communication and interpersonal skills, with the ability to build relationships at all levels of the organization.
Amazing Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continued full-time employment.
Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Pomeroy Stay Travel Program.
Food and Beverage discounts at the Botanicus Kitchen + Bar.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This includes a combination of office-based work, meetings with team members and leadership.  Works closely with the General Manager. This is a fast-paced working environment with high levels of interaction with employees and other stakeholders. The People & Culture Manager will spend time multitasking competing priorities, effectively supporting employees, solving problems and fostering a culture of service excellence.
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Front Desk Agent - Black Diamond Club
Rate of Pay: $20.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As a Front Desk / Concierge at our Black Diamond Club in the Rooms Division, you will play a key role in exceeding guest expectations and shaping their impression of our Lodge. Success in this role requires handling a multitude of tasks in an intense, ever-changing environment and making business decisions upholding the highest guest service standards. 
In this highly visible position, you will be responsible for the first and last impression, the check-in and check-out process, guest communication, and delivering authentic hospitality to each and every guest. You will act as an ambassador to help guests in rediscovering the beauty of the Canadian Rockies through various activities inside and outside the resort while promptly addressing their needs, collaborating with other departments, and exceeding expectations with exceptional service.
Job Duties:

Be proficient in all front desk responsibilities, including efficiently checking guests in and out using OPERA software, accurately posting charges, creating itineraries prior to guest arrivals, and handling auditing and reporting tasks.
Provide professional, and attentive service at all times while building personal connections to understand and anticipate guest needs.
Proactively seek guest feedback, follow up promptly, and take actionable steps to resolve guest complaints to exceed expectations and service recovery.
Foster strong and effective communication and promote seamless teamwork amongst other departments such as Housekeeping, Food and Beverage, Sales, and Banquets.
Responding to guest’s requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by planning or identifying appropriate providers.
Supporting team members in maintaining a clean and welcoming lounge by performing tasks such as clearing tables, replenishing glassware, polishing surfaces, and ensuring overall tidiness and organization.
Demonstrate flexibility by being available to work various shifts, including mornings, afternoons, evenings, and holidays.
All other duties as assigned.
Employment Experience and Educational Requirements:

To be considered for this role, you have experience with OPERA, POS systems, Excel and Outlook.
Able to work well under pressure in a fast-paced environment.
Previous hotel front office experience or education completed within hospitality sector required.
Degree or Diploma in Hospitality is preferred but not required.
Professional in presentation and demeanor.
Self-motivated, excellent organizational skills and proven ability to work well under pressure.
Must have a valid Alberta ProServe certificate.
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Executive Lounge Attendant - Black Diamond Club
Rate of Pay: $18.00 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
As an Executive Lounge Attendant at our Black Diamond Club, you will play a key role in providing the highest quality of service to our guests by working alongside and supporting all Black Diamond service team. The primary responsibilities are interacting with guests, taking orders, serving food and drinks to guests, presenting bills in a timely fashion, dealing with guest allergies, keeping a clean workplace, and making sure our guests have elevated and positive experiences. Your role will also include greeting and seating guests, running food and drinks, glassware replenishment and polishing, clearing tables, setting tables, taking payments, and replenishing service stations. You will also be stocking, doing some prep work for cocktails, making cocktails, preparing coffees and any other tasks that are assigned by the Black Diamond Manager.
Job Duties:

Provide outstanding guest service by anticipating needs, addressing them promptly, and ensuring a welcoming and positive experience.
Adhere to daily checklist and duties assigned
Provide support in all areas of the dining experience, including but not limited to delivering food, maintaining tables, and assisting with beverage service.
Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
Ensure service stations are properly equipped and set up before operations.
Maintain comprehensive knowledge of menu items, including ingredients, garnishes, preparation methods, and offerings across all food and beverage venues on the property.
Actively engage in monthly departmental sales promotions.
Manage time effectively to complete all assigned side work based on shift demands.
Prioritize guest needs, maintaining a calm, courteous, and attentive demeanor at all times.
Adhere to all relevant health department rules/regulations and all customer service guidelines
All other duties as assigned.
Employment Experience and Educational Requirements:

Friendly and outgoing personality with a passion for excellent guest service.
Excellent grooming and professional presentation.
Well organized during both slow and busy periods.
Demonstrated knowledge of food and beverage operations including dining
reservations.
Top candidates possess excellent communication and organizational skills, fluency in English (other languages considered and asset).
Self-motivated and are able to produce accurate work and provide exceptional guest service.
Must have a valid Alberta ProServe certificate and have experience in a similar role.
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Second Pastry Cook
Your Kananaskis Working Adventure starts here: Make money & memories in the mountains.
Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: Second Pastry Cook
We are recruiting for (1) Second Cook - Pastry. The position is full-time 30-40 hours per week, permanent with an hourly rate of $18.  Overtime may be necessary as required paid at time and half.
Job duties:

Support the daily operations of the pastry department by preparing high-quality pastries and desserts in accordance with established standards, ensuring consistency and excellence for restaurant dining, café offerings, and banquet services.
Operate baking and measuring tools, equipment, and appliances safely and effectively to prepare baked goods, adhering to established recipes and procedures.
Ensure strict compliance with food safety and handling protocols, including maintaining personal hygiene standards at all times.
Monitor and verify the proper temperatures of kitchen appliances and food to ensure safety and quality standards are met, promptly reporting any discrepancies or malfunctions to management.
Employment Experience and Educational Requirements:

Minimum 1 year of related pastry/baking experience.
Culinary management diploma and/or cooking certificate is an asset for this position.
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Guest Activities Manager
Rate of Pay: Salary
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role:
The Guest Activities Manager is responsible for leading the evolution of our resort’s activity programming, building unique, resort-defining experiences that add strong value to the resort, with consideration for commercial impact, and reflecting the identity of Pomeroy Kananaskis Mountain Lodge while embracing the spirit of the Canadian Rockies. 
The Responsibilities:
Reporting to the Director of Rooms, the primary responsibilities are:

Lead, train, develop and schedule the Guest Activities, Pool & Fitness Center teams by overseeing the staffing levels and operational procedures. 
Oversee the Guest Activities, Pool, and Fitness Centre departments, ensuring adequate staffing and the effective execution of all operational procedures.
Organization and execution of all guests' recreational activities – including, but not limited to, program and process development, purchasing of supplies, Banquet Event Orders and revenue/expense accountability.
Coordinate all necessary permits for guided activities and special events with Alberta Parks, ensuring programs are properly licensed, and all outdoor activities comply with regulatory requirements and the resort’s business license. 
Design and deliver innovative activity programming, including signature experiences for the Black Diamond Club and resort-level activations such as nature-inspired engagements, creative workshops, and curated family offerings that enhance the overall guest journey.
Oversee the smooth operation of indoor and outdoor recreation facilities (including pool, hot tub and water park, lockers, game room and fitness center), ensuring they are well maintained, safely presented, and create a welcoming environment for guests. 
Maximization of revenues and effective cost control; assisting with tracking of revenues and statistics. 
Monitor industry trends to identify and implement innovative product and service opportunities.
Oversee departmental payroll administration, ensuring accuracy and adherence to internal procedures. 
Develop key partnerships with local and valley partners as it relates to Guest Activities i.e.:  Boundary Ranch, Canadian Rockies Rafting etc. 
Develop an annual activity plan to ensure the execution of specialty themed festival weekends activities and recreational programming including Easter, Family Day, Christmas, Senior, Labour Day, Victoria Day events etc. 
Effective and timely communication with all hotel departments including participation and representation in hotel-wide meetings/committees as required. 
Oversee and sustain current children’s programs, childcare services and babysitting partnerships, with improvements or developments introduced where required. 
Manage by walking around - inspect all Guest Activities and pool areas, ensuring they are well-maintained, clean, safe, and fully prepared for daily operation, including overseeing the upkeep of the Children’s Creative Centre to maintain a secure and child-friendly environment.
Develop strong partnerships with the Sales, Events and Marketing teams to support the promotion of activity programming, review promotional content, and ensure accurate communication through online channels and printed collateral.
Other duties as assigned.
Employment Experience and Educational Requirements: 

A University Degree or College Diploma in Recreation, Entertainment or Educational field or 2 years of similar field experience preferred. 
Displays enthusiasm and positivity in crafting engaging, adventure-influenced activities for guests, including young families and children. 
Experience in programming, event planning and scheduling is strongly preferred. 
Strong Team player with proven leadership, and exceptional communication skills. 
Self-driven, organized and results-focused, with the resilience to work effectively in high-pressure environments. 
Must be highly energetic, detailed, self-motivated and able to make solid, strategic decisions. 
Organizational skills to ensure effective tracking and follow up when planning, organizing and directing special events. 
Able to acquire and apply a deep understanding of guest demand and market trends in the Kananaskis region and the Canadian Rockies.  
Comfortable using general computer applications (including Microsoft Office programs) and modern digital tools such as Canva and AI solutions to support design, planning, and program execution. Experience in coaching and developing employees with strong performance management skills. 
Confident with financial performance metrics and capable of developing and reinforcing systems to monitor ROI and activity participation levels.
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee: Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

Switchboard Agent
Rate of Pay:  Starting at $18/hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role: 
As a Switchboard Agent with our Rooms Division, you will be an important member of a team that creates an atmosphere of exceeding guest expectations, each and every shift. Your role is vital in determining what impression the guest has of our Lodge. You will find success in your role by making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. 
In this highly visible role, the Switchboard Agent is responsible for answering phone calls in a professional manner and helping guest with any questions they might have. This includes promoting the lodge and the surrounding areas, promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests and exceeding their expectations, whether by wowing them, or when in service recovery.  The switchboard agent is responsible for the room assignment of hotel inventory, as well as, coordinating with the housekeeping department for arrivals and departures.
Job Duties:

Answering internal & external phone calls in professional manner.
Provide courteous, professional and attentive guest service at all times.
Promote the Lodge and surrounding area and activities.
Maintain a good working relationship with all departments.
Establishing a personal rapport with the guest in order to learn about their needs and expectations.
Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery.
Must be able to work a variety of shifts as this a 24-hour operation.
Strong and effective communication with all other departments, and strong teamwork required between all inter-related departments (Housekeeping, Sales, Reservations, Food and Beverage, etc.).
In-depth knowledge of the Kananaskis Valley and surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.
Room assignment and inventory management for all guests, including groups, tours and VIP guests.
Good knowledge to handle cash/debit/credit transactions. Help guest with any billing inquires they have from their past or future stay.
Employment Experience and Educational Requirements:

Previous experience working within a Front Office environment is an asset.
Degree or Diploma in Hospitality or Hotel/Resort Management is preferred.
Dynamic, enthusiastic individual who thrives under pressure and is able to perform multiple tasks simultaneously.
Previously demonstrated commitment to exceeding guests' expectations at all times.
Must be computer literate, with experience in Outlook, Excel, Opera and MS Cloud.
Professional in presentation and demeanor.
Self-motivated, excellent organizational skills and the proven ability to work well under pressure.
Amazing Perks:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

We are looking for a Housekeeping Attendant to join our team!
If you are a person who likes keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Attendant, you have the authority to exceed guest expectations by creating the “picture-perfect” guest experience throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one. 
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints. 
Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Prepares for shift with a well-stocked cart, including approved cleaning and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education


Previous experience in housekeeping or in a hotel is an asset.
Proficient in English.
Attention to detail and pride in a job done well.
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: CHEF DE PARTIE
We are recruiting for a Chef de Partie (NOC 62200). This position is full-time 30-40 hours per week, permanent with an hourly rate of $25.40 - $28.00.  Overtime may be necessary as required paid at time and half.
Job duties:

Motivate employees to provide excellence in service, developing strong channels of communication and fostering team spirit.
Training of individuals on job duties and sanitation and safety procedures
Instruct and Supervise First Cooks in preparation, cooking, garnishing and presentation of food
Prepare and cook complete meals, banquets or specialty foods, such as pastries, sauces, soups, salads, vegetables and meat, poultry and fish dishes, and create decorative food displays
The Chef de Partie will be assist with the implementation of new menus as well as the production and standardization of those menus.
Prepare and cook food ensuring highest quality standards have been met, maintaining a safe and organized work area
Estimate food requirement and may estimate food and labour costs
May Recruit and hire junior staff and apprentices
Arrange for equipment purchases and repairs when necessary
Ability to manage and complete all administration shift duties and reports
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety
Monitoring portion and waste control to maintain profit margins
Attend training courses and seminars as and when required
Ensure that the production, preparation and presentation of food are of the highest quality at all times
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitization.  May requisition food and kitchen supplies
Follow good preservation standards for the proper handling of all food products at the right temperature
Flexible shifts hours will be required
Ensures the safe operation of kitchen equipment by inspecting for, reporting and correcting safety hazards.
Makes assessments as to production methods for menu items and communicates these recommendations to the Sous Chef.
 
Employment Experience and Educational Requirements:

Proven leadership skills with the ability to coach a team
3 to 5 years of cooking experience
Completion of Secondary school required
Formal education in Food and Beverage or Hospitality Management an asset
Understand the basic structure of labour and cost controls and be able to adhere to those plans.
 
Benefits:

Annual wage and performance review
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations including an employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106834/location/132551
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

Simple. Inclusive. Natural. Social
We are hiring for the role of Part Time Registered Massage Therapist.   
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity; our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Part Time Registered Massage Therapist is critical to delivering on this promise. You are responsible for providing our guests with therapeutic and personalized massage experiences that enhance their state of wellness and relaxation. You will be the champion of wellness using massage therapy as a true benefit for both one's mind and body. We commit to giving you the resources and support to be successful; achieving excellence is up to you.
Qualifications:

Provide therapeutic massage and bodywork tailored to guest needs.
Reiterate home care recommendations and retail sales.
Monitor and maintain the physical environment, ensuring cleanliness and organization at all times.
Strictly enforce the privacy and confidentiality of all guest information.
Effectively handle guest comments and feedback both in person and in writing, with an ability to identify and resolve any concerns.                     
Follow all health and safety policies and ensure the safety of guests and colleagues; reports safety concerns and hazards immediately.      
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers.      
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.
Personal communication, interactions and behaviours support the Spa value that everyone is welcome and everyone is equal                     
Contributes to a collaborative workplace, supporting the Spa value of community, common goals and acceptance.                                                                                       
Work Perks

Top wages in the industry
Automatic gratuities on every massage 
Flexible hours and work weeks 
Resort-wide and travel discounts
Commuter Allowance
Discounts on Retail Products and Spa Services
Education & Experience:

Graduate from an accredited School of massage
Successful completion of a 2200 hour massage therapy program.
Registered and in good standing as a massage therapist in the state/ province required
Minimum of one-year work experience as a Registered Massage Therapist               
Excellent verbal communication skills are essential                       
Passion for Guest Service and Health and Wellness                
Working Conditions:
Due to 365-day-a-year operations, this position may be exposed to long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.

Building Engineer
Rate of Pay: $28-30 per hour 
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 
The Role:
The Engineering Department’s employees are the keepers of maintaining the mechanical systems for the hotel. You are responsible for repairing and maintaining the hotel’s physical structure in accordance with Pomeroy Kananaskis Mountain Lodge’s standards for quality, cleanliness, guest satisfaction, safety and of course acknowledging guests with a smile and an “I can make it happen attitude”.
Job Duties:

Ensure all machinery and mechanical equipment operate at optimal efficiency by completing preventive maintenance requirements.
Troubleshoot, diagnose and repair equipment malfunctions and replacements.
Maintain daily logs of operation, maintenance, and safety activities, including test results, instrument readings, and details of equipment malfunctions and maintenance work.
Use a variety of power and hand tools to perform job functions
Comfortable working at heights and on ladders.
Maintain a safe and clean working environment by complying with procedures, rules, and regulations
Boiler and heating systems, including guest rooms, public spaces, and back of the house areas for needed preventative maintenance.
Repairs to carpentry, plumbing, electrical and painting.
You are responsible for records and reports of completed repairs and items that need further attention. 
Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance.
 Reach overhead and below the knees, including bending, twisting, pulling, and stooping.
 Perform other reasonable job duties as requested by your Leaders.
Employment Experience and Educational Requirements:
You will be considered for this role if you have all the following experience: 

A Class 4 Power Engineering Certificate would be considered and asset.
2 years minimal experience and knowledge in one or more of the Building Trades
Knowledge of Plumbing, Electrical and HVAC systems.
Ability to walk, stand, and lift heavy objects for an extended period of time
Excellent written and verbal communication skills
Amazing Perks:

Marriott Employee Travel program providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels.
Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
Kananaskis Parks Pass
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
 *Season Availability, subject to cut off dates.

We are looking for a Catering and Events Coordinator to join our team!
Are you a dynamic individual who excels when communicating with others? Those strong social skills make you the perfect candidate for this job! 
Job Description
As the Catering and Events Coordinator, you are authorized to deliver memorable and successful events that meet our guests' expectations and contribute to the overall success and reputation of our organization.  Your role is very important because you are responsible for building rapport and loyalty with clients and planning, organizing, and executing all catering events. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Maintains a friendly, attentive, and professional demeanor during all guest encounters and responds appropriately to guest complaints.
Understands that effective and cohesive communication between departments is vital to the hotel’s operation.
Acts as the primary contact for clients interested in booking catering events. Promptly responds to inquiries, provides information about services, and assists in customizing event packages based on client needs.
Works with clients to plan and design events, considering details such as menu selection, venue setup, décor, audiovisual requirements, and any additional services needed.
Coordinates with various vendors, including decorators, florists, entertainers, and audiovisual technicians, to ensure their services align with the event’s requirements.
Creates detailed event budgets, keeping track of expenses negotiating with vendors to secure competitive rates, and ensuring the event stays within the budget.
Drafts and finalizes event contracts outlining the terms and conditions of the event, including services provided, payment terms, and cancellation policies.
Organizes and manages event logistics, including setup and teardown schedules, transportation arrangements, and any necessary permits or licenses.
Oversees the smooth execution of catering events, ensuring all elements come together seamlessly. Be present on-site during events to handle any last-minute details or changes.
Protects self, co-workers, and guests against safety hazards; reports immediately to the manager on duty.
Experience/Passions/Education


Post-Secondary Diploma/Degree in a Hospitality/Tourism field preferred.
3 years of experience in hotel catering/sales. 
Working Conditions

This position may work dayshift, afternoon, or evening shift any day of the week or weekend with long days to meet periodic upturns in business demands or meet deadlines.  This position is set in a fast-paced and, at times, high-pressure environment that requires continuous physical movement, the ability to lift up to 30 lbs., and the ability to manage multiple sequences and demands. There may be periods of independent work and changes in temperature from the back to the front of the house.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Housekeeping Supervisor to join our team!
If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description
As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Prepares for shift with a well-stocked cart including approved cleaning, and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education

6 months experience in a housekeeping position.
Previous supervisory experience is an asset.
Attention to detail and pride in a quality job done well.
Proficient in English
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

We are looking for a Housekeeping Manager to join our team!
If you are a person who likes leading a team, keeping things neat and tidy, enjoys putting things in the right place, and values getting daily exercise, this is the perfect job for you!
Job Description
As a Housekeeping Manager, you have the authority to exceed guest expectations through the mentorship of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Visible in operations throughout the day; supporting quality first impressions at the front desk, lobby, and guest entrance.
Mentors team to create “picture-perfect” guest experiences to ensure optimal first impressions.
Provides direct reports with the resources, training, direction, coaching, and feedback required for their continuous development.
Executes assigned deliverables in a manner that requires little or no follow-up; both in terms of timeliness, scope, and quality.
Uses problem-solving and interpersonal skills to solve guest issues and complaints effectively. 
Champions all emergency procedures for the hotel to protect the privacy and security of guests, themselves, and colleagues.
Experience/Passions/Education

6 months of experience in a leadership housekeeping role.
Excellent listening, communication, and multi-tasking skills.
Tech-savvy.
Proficient in English.
Attention to detail and pride in a quality job done well.
Working Conditions
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
#P

Your Kananaskis Working Adventure starts here: Make money & memories in the mountains. Pomeroy Kananaskis Mountain Lodge is located 1-hour drive from Calgary’s city limits nestled amidst the pines where luxury and mountain living blends seamlessly.
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
Job Title: FIRST COOK
We are recruiting for a First Cook (NOC 6322). This position is full-time 30-40 hours per week, permanent with an hourly rate range of $20.60 - $22.70.  Overtime may be necessary as required paid at time and half.
Job duties:

Prepare and cook complete meals, individual dishes and foods.
Plan and direct food preparation and cooking activities in a restaurant establishment.
Maintain inventory and records of food, supplies and equipment.
Supervise activities of 2nd and 3rd
May create new recipes with assistance of Chef de Partie.
Enforcing strict health and hygiene standards in the kitchen and follow the rules of health and safety.
Monitoring portion and waste control to maintain profit margins.
Ensure that the production, preparation and presentation of food are of the highest quality at all times.
Ensure highest levels of guest satisfaction, quality, operating and food costs on an ongoing basis.
Knowledge of all standard procedures and policies pertaining to food preparation, receiving, storage and sanitation.
Follow good preservation standards for the proper handling of all food products at the right temperature.
Flexible shift hours will be required.
 
Employment Experience and Educational Requirements:

1-2 years of commercial cooking experience.
Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa
Discounted Ski Pass and Golf rates
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Direct link to application: https://pomeroylodging.talentnest.com/en/posting/106837/location/132554
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

Room Attendant
Rate of Pay: $ 18.03 per hour
THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 
Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699
Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Pomeroy Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today!
The Role:
As a Room Attendant, you are expected to look at each room that you service through the eyes of the guest and using attention to detail meet or exceed the required cleanliness standards. All this is achieved with health and safety also being top of mind.  The positions are full-time 30-40 hours per week.  The position may work night shifts as a public area cleaning attendant, which includes a shift premium.
Job duties:

Ensure that the guest rooms are exceptionally clean and comfortable; surpassing our strict set of quality standards.
Identify and communicate maintenance deficiencies and opportunities to the appropriate department.
Greet guests with a smile in a warm and courteous manner and consistently providing genuinely hospitable guest service
Respond to guest requests promptly
Work as a team player
Handle Lost and Found items
Ensure quality and guest satisfaction
Clean and disinfect all bathroom fixtures and surfaces
Change and make beds
Sweep and mop floors and/or vacuum carpet
Dust and polish all furniture
Empty all refuse containers
Spot clean any walls, trim, moldings, door frames as needed
Replenish all amenity supplies and linen
Organize and maintain adequate supply of relevant items on the cart and in the stock room
Employment Experience and Educational Requirements:

Housekeeping or professional cleaning experience an asset
WHMIS Training an asset
Physical requirement:
Able to lift 10 lbs repeatedly throughout the day
Bend, stand, reach for extended periods of time, throughout the day
Push cart weighing 50 lbs several times throughout the day

Benefits:

Personal days: 5 per year after 90 days of continued full-time employment
Gratuities: Receive additional earnings through tip-outs based on daily sales 
Food and Beverage discounts at ALL 6 of our dining outlets
Growth and development opportunities, both personal and professional
Onsite newly-renovated staff accommodations which include a residence convenience store and employee gym
One meal per day in our employee cafeteria (taxable benefit)
Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
Shuttle access to Calgary and Canmore
Health and Wellness benefits (some restrictions may apply)
Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
Discounted access to our Nordic Spa*
Discounted Ski Pass and Golf rates*
*Season Availability, subject to cut off dates.
If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!
Apply now or visit us to learn more information at www.livetheadventure.ab.ca
Experience the Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

We are looking for Guest Contact Center Agent to join our team!

Achieving Excellence
Are you passionate about creating exceptional guest experiences? As a Guest Contact Center Agent, you will play a vital role in delivering outstanding service by handling reservations, responding to inquiries, and sharing your knowledge about our resorts and spa services. Your guest-centric approach, attention to detail, and ability to build rapport will ensure guests have memorable experiences while helping you achieve sales targets.
Key Responsibilities
Reservation Handling:

Receive and process reservations for resorts and spa services via inbound and outbound calls, email, and online platforms.

Provide accurate information regarding room availability, rates, and spa services.

Assist guests in selecting accommodations and spa treatments tailored to their preferences and needs.

Guest Interaction:

Communicate effectively with guests to understand their requirements and preferences.

Handle inquiries related to room amenities, spa packages, and special requests.

Address guest concerns promptly and provide timely solutions to ensure a high level of satisfaction.

Product Knowledge:

Stay updated with the latest offerings and services to answer guest inquiries confidently and accurately.

Sales Targets:

Meet or exceed assigned sales targets, contributing to individual and team goals.

Documentation and Reporting:

Accurately record guest information, interactions, and transactions in the system.

Adherence to Policies and Procedures:

Follow company policies, procedures, and PCI compliance standards.

Participate in training sessions to enhance product knowledge and sales skills.

Core Values:

Quality: Commit to excellence and uphold the highest standards in product and service.

Honesty: Act with integrity by fulfilling commitments in the manner promised.

Family: Contribute to a collaborative workplace rooted in trust, respect, and gratitude, celebrating collective success.

Qualifications:

Proven experience in sales or guest service, preferably in a call center environment (asset).

Strong interpersonal skills with the ability to build rapport with diverse guests.

Results-driven mindset with a focus on achieving and exceeding sales targets.

Working Conditions: This position involves:

Day, afternoon, or evening shifts, including weekends and statutory holidays.

Long periods of sitting and phone use throughout the shift.

Working from an office in downtown Calgary

If this sounds like an opportunity that fits you, apply with your resume! 

We are looking for a Housekeeping Supervisor to join our team!
If you are a person who enjoys a dynamic work environment, socializing with people, and values organization, this is the perfect job for you!

Job Description
As a Housekeeping Supervisor, you have the authority to exceed guest expectations through the supervision of your people; by creating “picture-perfect” guest experiences throughout the hotel. Your role is crucial because you are pivotal in the guest’s first impression of the hotel and your team’s success. From cleaning the hotel lobby right through to cleaning guest rooms, the guest’s first impression of cleanliness is a powerful and lasting one.
Pomeroy Perks

Competitive wages and Health and Wellness benefit plan.
Paid on-the-job training with additional learning opportunities.
Growth and development opportunities, both personal and professional.
Personal days: 5 per year after 90 days of continuous full-time employment.
Pomeroy Stay Travel Program.
Key Focuses

Ensures the guest rooms, public areas, and storage areas are “picture-perfect” for optimal first impressions.
Provides direct reports with the resources, direction, coaching, and feedback required for their continuous development.
Prepares for shift with a well-stocked cart including approved cleaning, and guest room supplies. Ensures vacuum, mop, and dusters are clean and in good working order.
Vacuums, dusts, cleans, sweeps, polishes, and restocks the required number of guest rooms.
Respects guest property and privacy; adheres to lost and found procedures on all items found in guest rooms and public areas.
Understands and practices all emergency procedures for the hotel. 
Experience/Passions/Education

6 months experience in a housekeeping position.
Previous supervisory experience is an asset.
Attention to detail and pride in a quality job done well.
Proficient in English
Working Conditions

This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, that requires continuous physical movement and the ability to manage multiple sequences and demands.  This position will require periods of independent work and the ability to lift up to 30 lbs.
About Pomeroy Lodging

Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.

Simple. Inclusive. Natural. Social
We are hiring for the role of Spa Concierge  
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Spa Concierge is critical to delivering on this promise. You will achieve excellence by making business decisions that are focused on upholding all 4 of our brand standards; while delivering against key financial goals. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.
Qualifications:

We never get a 2nd chance to make a great 1st impression; keeping the sense of arrival picture perfect from curb to front desk is the first step.      
When guests arrive at the Nordic Spa, they should feel a sense of community and acceptance; immediate eye contact and a genuine greeting is crucial.                     
Creating spa experiences that are as unique as each of our guests requires thorough knowledge of hydrotherapy, services, products and offerings.                     
Accuracy and attention to detail when making reservations or checking in are two skills that support a peaceful and relaxing spa experience.                                                   
Understands that turning lockers and maximizing average spend per locker occupied are two key metrics of daily success as a team.                                    
Maximizes revenues and guest satisfaction by monitoring and responding to guest enquiries, wait lists, emails, phone calls.                                    
Cleaning, restocking and tidying reception, retail and relaxation spaces throughout your shift supports making quality first impressions.                                                   
Assigned tasks are completed in a manner that does not usually require follow-up, both in terms of timeliness and quality.                     
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers.                                                   
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.                                    
Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal.                                                   
Contributes to a collaborative workplace, supporting the Spa value of community, common goals and acceptance.                                                                                                                                                                                                               
Work Perks

Competitive wages and gratuities
Resort-wide and travel discounts
5 Personal Days per year after 90 days of consecutive service
Benefits plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Education & Experience:

Previous Spa, Hospitality, Guest Service or Retail experience                       
Excellent verbal communication skills are essential
Previous Good with numbers, balancing daily sales, data collection        
Comfortable with technology and open to new learning
Passion for Guest Service and Health and Wellness                
Previous reservation software and POS experience preferred                                  
Working Conditions:
Due to 365-day-a-year operations, this position may be exposed to long shifts that include late hours, weekends, and holidays. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders. This position spends a lot of time on their feet, multitasking competing priorities, dealing with employee and guest issues and leading a culture of service excellence.


#P