We are looking for a Front Desk Supervisor to join our team at the Pomeroy Hotel & Conference Centre!
Job Summary: As a Front Desk Supervisor you are authorized to exceed guest expectations and maximize room revenue each and every shift. You will achieve excellence by supporting the Front Desk Agents on your shift in making business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this support through new hire training, ongoing coaching, providing daily feedback and leading by example.
Pomeroy Perks:
Some of the Front Desk Supervisor's duties are:
Skills/Experience/Education:
Working Conditions: The Front Desk is the pulse of the hotel, the front line of all guest services, the most plugged-in place in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Front Desk Agents may experience:
About Pomeroy Lodging
Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities.
Pomeroy Lodging LP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.