Spa Operations Administrator

Simple. Inclusive. Natural. Social

THIS JOB IS LOCATED IN GIRDWOOD, ALASKA. 

We are hiring for the role of Spa Operations Administrator. This full-time opportunity is based out of the brand new Alyeska Nordic Spa in Girdwood, Alaska, and offers an excellent compensation and benefits package. 

Located on the Alyeska Resort grounds, each Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.

Achieving Excellence:

As the Spa Operations Administrator, you will be responsible for the accurate collection, communication and use of our spa data and information. This role requires a high level of organization, attention to detail and logistics, and an understanding of financial metrics. We commit to giving you the training, tools, support and feedback required to be successful; achieving excellence is up to you.

Qualifications:

• Is articulate and able to communicates and conveys data in a meaningful way
• Assembling, preparing, and analyzing data, creating reports and presentations on spa metrics such as daily sales, access counts, revenue per available locker, and other sell reports and rates. Compiling results into meaningful reports and spreadsheets.
• Manages the daily, weekly and monthly payroll and benefits functions. Ensuring accuracy in our people’s data so it is accurate and error free.
• Log data related to logistic administration into spa software system
• Reconciliation duties, reporting and monthly accrual duties

Work Perks

• PTO – Paid/Holiday Time Off
• Commuter’s Allowance
• Personal Days
• Referral Bonuses
• Medical & Dental Health Plan
• Discounts on Retail Products and Spa Services 

Experience the Alyeska Resort here:  https://vimeo.com/546215049  

Education & Experience:

• Previous experience in Spa, Hospitality, Guest Service or Retail environment Preferred
• Computer literacy, able to use multiple programs
• Proven financial acumen to enter and interpret data
• Excellent organization and communication skills both written and verbal
• Passion for Guest Service and Health and Wellness 

Working Conditions:

This position is based in an office setting working Monday to Friday; however, it may require some long days and/or weekends to meet periodic upturn in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders. Working outdoors in a variety of Mountain weather conditions, with average temperature ranges of  -30 C / -22 F  to +30 C / +86 F. 

Physical Demands: 

The employee is regularly required to reach with hands and arms and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, depth perception, and ability to adjust focus.  Visual ability to observe employees in the workplace, analyze operations and detect situations of concern with regard to areas such as employee performance, grooming, training and policy adherence. Employee may be required to pass a functional capacity test developed for this job. 

Work Environment: 

The noise level in this work environment is usually moderate 

About Alyeska Nordic Spa
Set within the jaw-dropping scenery of Alyeska is the brand new Alyeska Nordic Spa. A space like no other that invites you to embrace the elements as you experience the benefits of hydrotherapy. Move from hot, warm and cold pools in the stunning Boreal forest surroundings. Rest in saunas and steam rooms, indulge in massage therapy treatment and enjoy a moment of connection with yourself and others, away from the cadence of the modern world.