SWEP (Student Work Experience Program): Guest Service Agents
For the Summer of 2020, start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies! The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career. Join the Marriott family today!
We are looking for Guest Service Agents
Working in our Front Desk Division, you will enjoy being part of a team that creates an atmosphere of exceeding guest expectations by using your superior guest service skills combined with your communication and organization abilities to provide a high degree of professionalism and efficiency for all guests and visitors at the resort. In this highly visible role, the GSA is responsible for the first and last impression, the check in and check out process, communication of information and delivering authentic hospitality to each and every guest. This includes promptly following up on guest requests and concerns, using strong and effective communication with all other hotel departments, seeking feedback from guests, and exceeding their expectations, whether by wowing them, or when in service recovery.
In order to be considered for this role, you have previous front desk experience, or are enrolled or have completed Hospitality Management education.
Rate of Pay: $16.50 - $18/hour
Experience the Kananaskis Mountain Lodge here: https://vimeo.com/261927699
Amazing Perks: