Cage Cashier

As a Cashier, you will accurately verify, reconcile, and process currency and chip transactions. Our comprehensive training program empowers self-motivated individuals to take their career to the next level to achieve both professional and personal success.

Skills, Knowledge and Abilities Required:

• Most enjoy entertaining and communication with the public
• Must be 19+
• Maintain strict confidentiality
• Any other duties that may be assigned periodically

Experience, Training, Certification and Education (demonstrating requirements):

• Liaise with Game-Sense Advisors as required, and promoting Game-Sense to our guests.
• Responsible for providing professional and exceptional customer service in accordance with established company standards
  • Be an advocate for Superior Customer Service: Lead-By-Example and demonstrate the “Eye, Hi, See you soon”, and 5 core value model during every interaction (Family, Winning, Industry, Quality, and Honesty).
• Identify opportunities to improve Operational Standards and efficiencies.
• Maintain strict confidentiality
• A passion for providing Great Experiences and Memories to our internal and external guests in the continual quest of achieving service excellence
• Ability to successfully obtain a criminal record and credit check through the Gaming Policy and Enforcement Branch (GPEB)
• Ability to successfully obtain a Serving IT Right Certificate prior to employment
• Ability to successfully obtain Anti Money Laundering Certificate within 30 days of employment
• Counts and verifies opening and closing floats for all coin, currency, chips, and marketing items
• Exchanges foreign currency and traveler’s cheques for cash, redeems chips for cash, and exchanges large Canadian currency for smaller bills
• Counts and physically lays out cash and value chips according to established company policies and procedures
• Records transactions in Casino Management Software and verifies printed reports

Working Conditions/Physical Requirements:

• Busy casino environment with constant loud noise constant wear of ear piece, and radio
• Ability to stand and/or walk for long periods of time, kneel, run, and bend.
• Security officers often have to handle and transport materials that are over 25lbs.