As the Brand Support Manager you will be a key partner and resource in championing operational support and technical training to Pomeroy Lodging’s family of hotels. You will achieve excellence by acting as the voice of the guest in all strategic brand initiatives; always keeping the guest’s brand experience, brand perception and our internal people growth front of mind. Additionally you will act as a liaison between Brand and People & Culture to help support the growth of the organization’s internal branding; the marriage of our people’s behaviours and our brand story.
Education & Experience:
Working Conditions:
This position may work long days and/or week ends to meet periodic upturn in business demands or meet deadlines. Frequent travel up to three weeks a month will be required for operational support, technical training and guest experience audits. This position is set in a fast-paced environment, with high levels of interaction with employees, guests and other stakeholders. The position can be based out of Corporate Office or a Home Office outside of Grande Prairie.