Sales and Event Manager

Sales and Events Manager

Rate of Pay: Salary

THIS JOB IS LOCATED IN KANANASKIS, AB.  SUBSIDIZED STAFF HOUSING IS AVAILABLE. 

Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

Start a new Adventure while working for an Autograph by Marriott resort located in the heart of the iconic Canadian Rockies!  The Kananaskis Mountain Lodge is surrounded by untouched beauty and rugged mountain peaks, offering a once-in-a-lifetime opportunity for those seeking a culture that offers a work-hard, play-hard mantra, an empowering workplace, industry-best perks and benefits, and amazing development opportunities for those looking to grow a career.  Join the Marriott family today! 

The Role:

As the Sales & Event Manager at the Pomeroy Kananaskis Mountain Lodge you will be the key contact for any clients wanting to book short term meetings within 60 days or less with 30 rooms or less on the peak night.  You will be responsible for responding to any inquiries within 2 hours of receipt or request and taking the booking through to its completion including all catering details, setting up room blocks, establishing a form of payment and a timely and through follow up with the client upon completion of the event to sure loyalty and check for future business with the Pomeroy Kananaskis Mountain Lodge.

 Job duties:

• Collaborating with the Director of Events and Director of Group Sales to create strategies and tactics to increase catering and guestroom revenue in need times.
• Processing all details of the event from beginning to end, processing all the information pertaining to the booking and distribute to all appropriate departments.
• Yielding guestroom rates, meeting space and catering revenue to optimize hotel revenues.
• Achieving a target of 50% conversion ratio on all incoming inquiries.
• Exceed all booking targets and revenue goals.
• Accuracy of information input into CI/TY and or Reserve will ensure detailed follow up notes and traces for further client contact through e-marketing, calls and hotel events.
• Connecting with clients through conversation and active listening, is crucial to the position’s success; you must be able to understand, act on, and follow-up on requests made by customers and ensure they are communicated to all stakeholders in the operations team at the hotel.  Once the function is complete a follow up call to ensure client satisfaction and request for future business is critical.
• Conduit and Liaison working on behalf of the customer to ensure all needs are met by communicating to the operations team the details of the event and room block, also working with accounting to ensure all appropriate billing and credit details are accommodated.
• Actively seeking out feedback on your performance and expecting your Manager to be able to provide you with the coaching and mentoring you need to be successful and progress your career.
• Resilient and looks inwardly for solutions when under stress; displaying a positive can-do attitude at all times.
• Contributing as an engaged leader by participation in meetings, community gatherings, people events, social committees and surveys throughout the year.
• Empowered to develop and maintain positive working relationships and communication with all Stakeholders; supporting the organization to reach its goals.  
• Celebrates successes and publicly recognizes the contributions of team members.
• Acts and behaves in a manner that is aligned with the Organization’s Core Values and as team member realizes they are held to a high standard by all stakeholders. Takes on other job related tasks as assigned.

Employment Experience and Educational Requirements:

• Post-Secondary education in a Hospitality/Tourism related field is a definite asset.
• 1 year experience in a hotel environment.  Specific experience in sales and/or events is an asset.
• 1 year Food and Beverage experience with an ability to plan and execute events effectively with a strong sense of detail.
• Previous and/or working knowledge of OPERA, CI/TY, Reserve/Cloud Systems, and Microsoft Office Programs.
• 2 years event operations experience is an asset.
• Ability to multi-task and handle multiple priorities effectively.
• Strong presentation and communication skills.

Working Conditions:

This positon will be based in a fast paced office environment. It will demand the ability to multi-task and keep organized with the main focus being on incoming calls. Booking room blocks of 30 rooms or less on peak, plus any catering requirements, will be the main priority.

• Office Hours will be Monday to Friday approximately 8am – 5pm
• Attend any social function or meeting to meet with the convenor and ensure a smooth event
• Achieve group rooms and catering revenue targets as determined by the annual budget
• Attend all Event Order and F&B Meetings.

Amazing Perks:

• Personal days: 5 per year after 90 days of continued full-time employment
• Food and Beverage discounts at ALL 6 of our dining outlets
• Growth and development opportunities, both personal and professional
• Onsite staff accommodations which include a residence convenience store and employee gym
• One meal per day in our employee cafeteria (taxable benefit)
• Discounts on activities offered through our Activities Committee:  Skydiving, Yoga, rafting, to name a few
• Shuttle access to Calgary and Canmore
• Health and Wellness benefits (some restrictions may apply)
• Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
• Marriott Destinations membership providing you with discounted room rates and food and beverage discounts at any of Marriott’s chain of hotels
• Discounted access to our Nordic Spa
• Discounted Ski Pass and Golf rates*
• Kananaskis Park Pass

If you’re interested in a company that rewards you for your dedication and commitment, then Kananaskis Mountain Lodge is the right place to establish your career!

Apply now or visit us to learn more information at www.livetheadventure.ab.ca

Experience the Pomeroy Kananaskis Mountain Lodge here:  https://vimeo.com/261927699

*Pomeroy Kananaskis Mountain Lodge reserves the right to amend these offers based on availability & season.

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