Pomeroy Perks:
As a Front Desk Manager, you are authorized to exceed guest expectations and maximize room revenue through your Front Desk team each and every shift. You will achieve excellence by leading and teaching your people to make business decisions that are focused on upholding the highest standards in guest service while delivering against key financial goals and performance metrics for the department. You will deliver this leadership throughout the orientation, training, performance management, and communication processes.
Some of the Front Desk Manager's duties include:
Skills/Experience/Education:
Working Conditions:
The Front Desk is the pulse of the hotel, the front line of all guest services, and the most plugged-in place in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. The Front Desk Manager may experience:
About Pomeroy Lodging Pomeroy Lodging is Western Canada’s leader in hospitality and lodging. Driven to meet every need, we own and operate a comprehensive range of hotels and resorts throughout the West. Our investment goes well beyond the walls of our hotels and the land we build on. Pomeroy Lodging is committed to investing heavily in our people, properties, and communities. Pomeroy Lodging LP is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pomeroy Lodging LP does not discriminate on the basis of disability, veteran status, age, gender, race, religion, sexual identification, or any other legally protected characteristics.