Assistant Housekeeping Manager

We are looking for an Assistant Housekeeping Manager to support our Housekeeping team at the Best Western Plus Kelowna. 

Job Summary: As an Assistant Housekeeping Manager, you are authorized to exceed guest expectations through the supervision of your people; by creating “picture perfect” guest experiences throughout the hotel each and every shift. From the hotel lobby right through to the guest room itself; the Guests’ first impression around cleanliness is a powerful and lasting one.

Assistant Housekeeping Manager performs some or all of the following duties:

• Supervise and co-ordinate the work of housekeeping and laundry attendants, and janitors
• Training & coaching of clean team staff
• Cleaning guestrooms as needed
• Provides support to the Housekeeping Manager in all areas of the day-to-day operation
• Maintain the high-quality housekeeping standards in our guest rooms and public spaces, and adheres to all policies and procedures. 

Skills/Experience/Education:

• Minimum of 1000 hours or 6 months of hands-on experience in a housekeeping position
• Excellent listening, communication, & multi-tasking skills
• Proven leadership abilities
• Proficient in English
• Attention to detail and pride in one’s work.
• Previous supervisory or training experience is required.

Working Conditions:

The Housekeeping department is typically the largest department in the hotel, operating 24 hours a day, 7 days a week, and 365 days a year. Housekeeping may experience:

• Long periods of standing and bending
• Periods of working alone
• Lifting up to, but not limited to, 30 lbs
• Continuous physical movement during work hours