Simple. Inclusive. Natural. Social
We are hiring for the role of Nordic Spa Pool Operator
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as the Spa Pool Operator is critical to delivering on this promise. In this role, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use.


Qualifications:

Spends most of each shift in operations delivering quality 1st impressions on the grounds, pool decks, and in outbuildings and public areas.                              
Maintains a safe and clean pool deck; by organizing and picking up furniture, towels, robes, and debris.
Completes washing schedules assigned or outlined in daily checklists.               
Taking and testing water samples to monitor pool water chemistry and making adjustments to maintain the quality standards.
Checks that the pool filtration system is in good working condition at prescribed times throughout their shift.
Prevents minor maintenance issues from becoming major issues by promptly addressing all assigned maintenance work orders.                              
Reports/logs all maintenance issues immediately that are beyond the skill set of the employee to fix on their own.               
Cleaning, clearing and maintaining all outdoor walkways, pathways, and green spaces.
Assigned tasks are completed in a manner that does not usually require follow-up, both in terms of timeliness and quality.               
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.                              
Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal.                             
Contributes to a collaborative workplace, supporting the Spa value of community, common goals and acceptance.                                                                                                                                                                     
Work Perks

Competitive wages and gratuities
Resort-wide discounts
Travel discounts
5 Personal Days per year after 90 days of consecutive service
Benefits plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Education & Experience:

Previous Spa or Hotel maintenance experience preferred
Current Certified Pool Operators (CPO) license
WHMIS, First Aid (Including CPR)
Able to lift, move, and handle pool chemicals responsibly                                                 
Good judgement around safety and guest experience
Comfortable with technology and open to new learning                                                                                                  
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders.  This role will spend a considerable amount of time working outdoors in the fresh mountain air and weather. 

Simple. Inclusive. Natural. Social
We are hiring for the role of Spa Attendant.
Located on the Pomeroy Kananaskis Mountain Lodge grounds, our Nordic Spa experience is crafted to be as individual as our guests. Featuring an indoor-outdoor experience, we offer relaxation without rules where guests can come as they are to connect with nature, themselves and others. We are wellness redefined.
View our Experience: https://vimeo.com/user83317660/workforkns
Achieving Excellence:
Our Nordic Spa experiences are created to be as individual as each of our guests. Rather than an exercise in structure and conformity, our guests should feel that our spas are thoughtfully restful and physically comfortable. Your role as a Spa Attendant is critical to delivering on this promise. As a Spa Attendant, you are expected to exceed guest expectations by creating “picture perfect” guest experiences. You will achieve excellence by cleaning and maintaining the facility throughout your shift in addition to operating the pools, saunas, steams rooms, pool deck and outdoor areas for safe guest use.


Qualifications:

Begins shift by making sure locker rooms are spotlessly clean and properly stocked and remain that way through their shift                               
Focused on turning lockers (dirty to clean status in system) as quickly as possible so that the locker can be sold again to maximize revenues               
Conducts Pool Deck, relaxation spaces and fire pit walk-through scheduled times
Checks cleanliness and temperature of pools, steam rooms and saunas               
Refills and restocks guest amenities removes and restocks linens as required 
Completes deep cleaning tasks as assigned
Assigned deliverables are executed in a manner that requires little or no follow up; both in terms of timeliness and quality.
Understands spaces that are clean, organized and in good repair supports the value that experiences should be as easy as water through fingers.               
Completing work processes and checklists seamlessly support the Spa value that we respect our guest’s inherent desire to be at peace.                              
Personal communication, interactions, and behaviours support the Spa value that everyone is welcome and everyone is equal                   
Contributes to a collaborative workplace; supporting the Spa value of community, common goals and acceptance.                                                                                                                                                 
Work Perks

Competitive wages and gratuities
Resort-wide and travel discounts
5 Personal Days per year after 90 days of consecutive service
Benefits plan
On-site accommodation or commuter allowance
Discounts on Retail Products and Spa Services
Education & Experience:

Previous Spa or Hospitality experience preferred
First Aid Certificates (Including CPR) preferred                                                       
Excellent guest service, communication and organizational skills               
Able to lift, move, and handle cleaning chemicals responsibly
Passion for people & wellness                                                    
Working Conditions:
This position may work long days and/or weekends to meet periodic upturns in business demands or meet deadlines. This position is set in a fast-paced environment, with high levels of interaction with guests, employees, and other stakeholders.  This role will spend a considerable amount of time working outdoors in the fresh mountain air and weather.