Nordic Spa
General Manager
Reports to: Corporate Director of Nordic Spa Operations
Achieving Excellence Statement:
As the Spa General Manager you are accountable to drive continuous improvement; supported by an organization that encourages entrepreneurial spirit and action. You will achieve excellence by instilling in your people the willingness and ability to make positive guest experience decisions on a daily basis. Longer range; your ability to balance optimal results around employee engagement, the quality of your facilities' offerings and financial outcomes will be the ultimate measure of success. We commit to giving you the authority and resources required to be successful; achieving excellence is up to you.
Key Focuses
Experience/Passions/Education
Working Conditions
This position will include early morning shifts any day of the week or weekend and the occasional midday, afternoon, and evening shift if needed. This position will require long periods of standing and requires constant physical movement. There may be periods of independent work and changes in temperature from the back of the house to the front of the house.
Team You Will Lead: Assistant GM, Maintenance Manager, Administrator, Marketing & Sales Coordinator
Last Revision: July 2024