Casino Shift Manager

Chances Gaming Centre Fort St John
Fort St. John, British Columbia

Employment Type: Full Time - Salaried

Casino Shift Manager

$62,500 / Year

Full-Time Opportunity

Our Benefits include:

  • Personal days: 5 per year after 90-days of employment
  • Growth and development opportunities, both personal and professional
  • Premium Share 50% Health and Wellness benefits, including; Life Insurance, Accidental Death and Dismemberment, Dental, Medical (for example: Prescription Drugs, Chiropractic, Massage) Some restrictions may apply
  • Mental Health resources at no cost to the employee
  • Vacation is accrued starting on your first day of work at a rate of 4% of your earnings
  • Pomeroy Stay Travel Program



Join the Fort St. John (FSJ) Chances Casino Team.  FSJ is the largest city in the Northeast Region of BC, situated on the Alaska Highway; its population is 21,000.  It offers a great variety of cultural, leisure, and outdoor experiences.

FSJ is a resourced-based community with oil, natural gas, forestry, and agriculture.  The average age of residents is 8.8 years younger than the average population.  The median housing price is $419,000—the average length of commute time to work is ten minutes.

In this role, you will oversee all areas of the Gaming floor and assist in other areas where needed.  You will be the leader of the day-to-day operations and assume responsibility for the gaming operations with your team.  You will achieve excellence by leading and teaching your team to make business decisions focused on upholding the highest standards in the guest experience while delivering against vital financial goals and performance metrics.  We commit to giving you the training, tools, support, and feedback required to be successful; achieving excellence is up to you.


Duties & Responsibilities:

  • Serves as a dynamic and energetic leader, fostering teamwork, employee morale, motivation and open communication
  • Continuously provides ideas to expand the business or develop new business and ensure casino team and guest retention
  • Establish, adhere, and support all policies, procedures and guidelines of Chances Casino FSJ, BLCL, and GPEB
  • Demonstrate leadership and a professional image to all guests, associates, local community representatives, vendors, competitors and governing agencies while maintaining company standards for quality assurance, and asset protection
  • Oversee all aspects of the Table Games Department

Skills, Knowledge, & Abilities Required:                                                                                                     

  • Strong communication skills
  • Proven leadership abilities
  • Proven to be detail-oriented, reliable, punctual, efficient, and diligent in duties and responsibilities
  • Strong ability to follow policies, procedures and practices
  • Must enjoy entertaining and communicating with the public

Experience, Training, Certification, & Education:

  • Minimum 3 years in a casino environment in a supervisory role or higher with table games experience
  • Proficient with MS Office
  • Outstanding customer service & interpersonal skills
  • To obtain a Gaming Policy Enforcement Branch (GPEB) license
  • Must be able to work a flexible schedule, including holidays, weekends and evenings when needed
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